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Family Toyota of Burleson

Burleson, TX

4.9
6,379 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,379 Reviews of Family Toyota of Burleson

January 14, 2022

I took my 2001 Toyota Tacoma in for some major repairs! With challenges getting the parts, I picked up my truck 3 days later! Absolutely amazing!! Not to mention that I had a rental car during this time. H More

by mybroseth26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry - Mechanic , Nastassia Justice
Jan 14, 2022 -

mybroseth26 responded

Family Toyota of Burleson Jan 14, 2022 mybroseth26 I took my 2001 Toyota Tacoma in for some major repairs! With challenges getting the parts, I picked up my truck 3 days later! Absolutely amazing!! Not to mention that I had a rental car during this time. However, the next day I returned back to the dealership because I was hearing a noise that didn’t sound good. So. I went directly back to the Toyota dealership. My service personnel came out to my truck with a mechanic to determine what was the problem. Within minutes, it was concluded that the bearings had gone out in one of the pulley. Family Toyota then decided to render this service repair to me at no cost! Absolutely Incredible! Now, I’m trying to figure out how to express my gratitude to them as a company!! THANK YOU VERY MUCH!! Attentive, Tops, Confident, Teamwork, Excellency, Service, Friendly, Family, Assurance, Trustworthiness, Genuine, Reliable, Welcoming!!!💯👍😁🦅

Jan 14, 2022 -

Family Toyota of Burleson responded

Thank you so much for your detailed feedback. We're happy to see that your experience with our team here at Family Toyota of Burleson was excellent! We hope to see you again soon!

January 14, 2022

We went to family Toyota of Burleson to look at a 2022 Toyota sequoia Ciara had it ready for us and we traded in our old Truck family Toyota will find what you’re looking for give them a try More

by Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, Raad Batayneh
Jan 14, 2022 -

Family Toyota of Burleson responded

Williams, thank you for taking the time to leave us a positive review. I am happy to learn that our Sales Team was able to help you find a great Toyota and was able to make the overall experience at our dealership fun and stress free. If you ever need help with your Sequoia, feel free to give us a call here at Family Toyota of Burleson!

January 14, 2022

Great experience. Not your normal dealership. They came highly recommended and did not disappoint. Everything went super smooth. Thank you Family Toyota!!. More

by MattyMatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Herndon, Mathew Herndon, Ben Nourai
Jan 14, 2022 -

Family Toyota of Burleson responded

Hi Matt, Welcome to the family and we appreciate your kind words. Thank you for choosing Family Toyota of Burleson and we hope to see you again.

January 13, 2022

My daughter surprised me with a new Corolla, and it's the first Toyota I've ever owned. John K. showed me how to use the Apple Car Play and all the other vehicle features. The car is really responsive and More

by Cat
Recommend Dealer
Yes
Employees Worked With
John Kinman
Jan 13, 2022 -

Family Toyota of Burleson responded

Hello, We are proud to have been part of your first Toyota experience and we hope that you enjoy your Totoya Corolla. At Family Toyota of Burleson we appreciate your business and please reach out if there is anything else we can help with.

January 13, 2022

Jason J Seth and Brian were friendly. They got me the exact vehicle I wanted. Go see them and ask for Jason. More

by alicia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Woodard, Brian Mainard, Jason Jutz, Seth Boutin
Jan 13, 2022 -

Family Toyota of Burleson responded

Hello Alicia, thank you for your kind words! We are happy we could help. We look forward to serving you again in the future here at Family Toyota of Burleson.

January 13, 2022

Jason J Brian and Seth Our experience at Family Toyota Jason J Brian and Seth Our experience at Family Toyota was awesome. The process to lease our new Highlander was quick and professional. I will de More

by jile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Woodard, Brian Mainard, Jason Jutz, Seth Boutin, John Kinman
Jan 13, 2022 -

Family Toyota of Burleson responded

Thank you for this excellent review, Jile! Congratulations on your new Toyota Highlander! Don't hesitate to reach out to us when we can work with you down the road at Family Toyota of Burleson.

January 12, 2022

Jason has been super helpful and attentive. He answered our questions patiently. So far, our experience with Burleson Family Toyota has been great and we apreciaye it very much. More

by Txlitehse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Woodard, Leith Almetwaly, Jason Jutz, Seth Boutin
Jan 13, 2022 -

Family Toyota of Burleson responded

Hi there, It is fantastic to hear that our team provided you with an attentive and informative experience. Thank you for choosing Family Toyota of Burleson and we appreciate your business.

January 12, 2022

Jason has been extremely helpful and easy to work with. I appreciate the extra effort and it made the experience very pleasant. More

by fairchild
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Woodard, Leith Almetwaly, Jason Jutz, Seth Boutin
Jan 13, 2022 -

Family Toyota of Burleson responded

Hi there, At Family Toyota of Burleson customer satisfaction means a lot to us, so we are happy that our team was extremely helpful whilst assisting you. Thank you for your kind words and we hope to see you again.

January 12, 2022

I had a fantastic experience with Family Toyota of Burleson. They found us the truck we were looking for. They did a great job communicating the delivery timeline and keeping us updated. When the vehi More

by CF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Herndon, Mathew Herndon
Jan 12, 2022 -

Family Toyota of Burleson responded

Thank you for the 5-stars and for sharing your experience. The team is glad you had a fantastic experience here at Family Toyota of Burleson. We hope to see you back for future visits!

January 11, 2022

Total experience was good in and out very quick thank you for the service. Have a great day More

by pinkfloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 11, 2022 -

Family Toyota of Burleson responded

Hi there, It is nice that our team could get you back on the road in a timely manner. Thank you for choosing Family Toyota of Burleson and we look forward to working with you again.

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