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Family Toyota of Burleson

Burleson, TX

4.9
6,397 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,397 Reviews of Family Toyota of Burleson

October 09, 2020

First new vehicle since 1987! Marcus and Shaun made this purchase easy and follow up with me often! They truly care if you are satisfied!! Love my Tacoma!! More

by Mail lady T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Anderson, Marcus Gordon, Michael Herron
Oct 09, 2020 -

Family Toyota of Burleson responded

Thank you for the great review! We will be sure to thank Marcus and Shaun for providing you with an excellent sales experience. We look forward to working with you again!

October 08, 2020

Paul was my salesmen. Very professional and friendly. Knowledgeable on the vehicle I wanted and was able to help me achieve what I wanted. Dealership is friendly and comfortable and welcoming. Entire sta More

by Tundra owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey McLeroy, Paul Denman, Ben Nourai
Oct 08, 2020 -

Family Toyota of Burleson responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of our team, especially Paul who was professional, knowledgeable, and friendly! We value your business and we look forward to any future visits!

October 07, 2020

Danny was an excellent salesman! I would highly recommend buying a car from him!! He was super friendly and informative about the vehicles he showed me. More

by Batisariel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Irizarry
Oct 07, 2020 -

Family Toyota of Burleson responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Family Toyota of Burleson!

October 06, 2020

David Brinkley ia professional and dynamic sales person. He knew just what i was looking for and put it together in the time limited that i needed to ge TV a car. I intend on recommending Family Toyota and More

by Wilzena.thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brinkley
Oct 07, 2020 -

Family Toyota of Burleson responded

Wilzena, thank you for taking the time to write a review! We are thrilled to hear David went above and beyond to assist you with a high level of customer service throughout the process. Congrats on your new ride! Please do not hesitate to reach out to us when we can work with you down the road!

October 06, 2020

I have been to many Dealerships. Have had good and bad service. With that being said. The whole team at Family Toyota of Burleson gave me better service all the way. From service to sales thank you to a More

by Bej288187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Anderson, Jason Jutz, Seth Boutin
Oct 06, 2020 -

Family Toyota of Burleson responded

Hello, thank you for sharing your five-star review with us! We're glad to hear our team has given you excellent service. Have a wonderful day!

October 06, 2020

Jason Jutz, Seth Boutin and Shawn Anderson were great they took awesome care of me and my Family. Will definitely be recommending them to everybody I know. Including my Family and friends. Most definitel More

by reno357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Herndon, Shaun Anderson, Jason Jutz, Seth Boutin
Oct 06, 2020 -

Family Toyota of Burleson responded

Hi there, thanks for the kind words! We're glad to hear Jason, Seth, and Shawn have given you excellent service. It was a pleasure working with you. Let us know if there is anything else we can do for you with.

October 06, 2020

Complete and full transparency from the start is Eric’s motto! I purchased the vehicle online 180 miles away so I rented a one-way car because I felt Eric would be a good guy to work with. He and the Fam More

by thomas.nelms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hill
Oct 07, 2020 -

Family Toyota of Burleson responded

Thomas, thank you for taking the time to write a positive review! We are happy to hear that Eric was able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your new ride, feel free to give us a call

October 05, 2020

Sierra helped us purchase our 2020 4 runner. She did a really good job! I sincerely appreciate her patience as my wife and I went through the checklist of features we wanted over an extended time frame. S More

by Bill Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens
Oct 06, 2020 -

Family Toyota of Burleson responded

Bill, thank you for the positive review and rating! We are happy to know that you had a 5-star car-buying experience with us and with the help of Sierra and our team who provided great customer service. We value your business and we hope that you enjoy your car!

October 05, 2020

Check your numbers carefully and get everything in writing before you leave the dealership! I went in to Family Toyota on Labor Day weekend to buy my wife a car. The salesman made a snide remark when More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Anderson, Jason Jutz, Seth Boutin
Oct 06, 2020 -

Family Toyota of Burleson responded

Nathan, I am concerned to learn of your disappointment with the purchase of your vehicles. Rest assured I take your feedback seriously and would like to connect with you to better address your concerns. Please contact me when you are available. Thank you. Best, Dustin Herndon General Manager 817-447-4400

October 05, 2020

The process what is extremely easy. Eric was very helpful and communicated with me constantly. There was a small issue with the remote key. But they handled it with no problems the day after I brought it to More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hill, Clint Givens
Oct 06, 2020 -

Family Toyota of Burleson responded

Thank you for the positive feedback, David! We are happy to know that you had a good experience with us and with the help of Eric. We will make sure to share all your feedback with management and we appreciate you recommending us!

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