
Family Toyota of Burleson
Burleson, TX
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6,381 Reviews of Family Toyota of Burleson
My wife and I were very pleased with our experience at this dealership. After visiting at least 8 other dealerships in 3 cities looking for the right car, and experiencing the prototypical used-car sales this dealership. After visiting at least 8 other dealerships in 3 cities looking for the right car, and experiencing the prototypical used-car sales antics, we were very happy to be treated differently here. The sales person (Eric Hill) was friendly, knowledgeable, eager to answer our questions, and willing to let us make our decision without pressure. Once we decided to move forward with the purchase, the entire process went very smoothly. I will definitely consider returning here for future purchases. More
Every step of the process of trading then buying a vehicle was done with friendly open honest dealings . the staff is amazing . best car dealer around anywhere vehicle was done with friendly open honest dealings . the staff is amazing . best car dealer around anywhere More
I have been in need of a new vehicle for almost a year now. Every time I went to a dealership, I was bombarded by salesman who just wouldn’t listen to me. They were pushy and unreasonable. Ultimately resu now. Every time I went to a dealership, I was bombarded by salesman who just wouldn’t listen to me. They were pushy and unreasonable. Ultimately resulting in me walking out without a purchase. A close friend of mine, Crystal had been telling me about Family Toyota for months and I finally decided to give it a try. The moment I parked, there was a very friendly young man waiting for me. “welcome to the family” he said. It was refreshing feeling like he was simply happy to see me. When I got inside, Mat was waiting for me and already had the vehicle I was interested in pulled up and ready for me to look at and test drive. He listened to me when I talked about features and pricing and never once tried to push me into something that wouldn’t work for me. I was able tom test drive the 2020 Rav 4 and loved it. Because of Covid he was unable to come with me on the test drive but Mat explained every feature to me before I left so that I could get the full experience and understand the vehicle. When I came back, Crystal’s husband Michael was at Mats desk and he helped explain everything about my warranty and service. The finance department was able to get me financed with a lower payment than I had planned on and the process was quick and easy. My overall experience at Family Toyota was by far the best I have ever had at a dealership. Car buying has never been more satisfying. Every employee made me feel like I was part of their family. I have recommended several friends to this dealership since my purchase and will continue to recommend them in the future. More
Excellent service from David Brinkley and Leith!!!!! By far the best experience we have ever had when purchasing a vehicle. We bought a pickup for husband a couple of years ago and it literally took 2 lo far the best experience we have ever had when purchasing a vehicle. We bought a pickup for husband a couple of years ago and it literally took 2 long days to negotiate and finance . With David we negotiated a price before we got to Burleson. We met with David and renegotiated the price even lower!!! Met Leith matched the rate from our current Credit Union, and we done in 3 hours!!!!!. Both David and Leith were very nice, professional, funny and made us feel very comfortable. No pressure!!!!. We're thinking we might upgrade my car in a year to a Toyota SUV.. More
Jeff was great! He was very patient with us. I leased from them before, so it was a no brainer where I wanted to go back if I leased again. Thank you Family Toyota!! from them before, so it was a no brainer where I wanted to go back if I leased again. Thank you Family Toyota!! More
Top tier service from this dealership! I worked with Eric Hill and Ysrael Placencia and they exceeded all expectations. The communication was consistent, transparent, and I never felt pressured or chas Eric Hill and Ysrael Placencia and they exceeded all expectations. The communication was consistent, transparent, and I never felt pressured or chased at any moment. I "shopped" around multiple dealerships across Texas and Oklahoma. No one could beat the pricing offered by Family Toyota of Burleson for a brand new 4x4 4runner. If you want a low stress experience with transparent communication, I highly recommend you reach out to Eric and Ysrael. I'll be a returning customer, for sure! More
Our car buying experience was a dream! Daniel was very knowledgeable and got us into the perfect vehicle! We felt heard and respected the entire time! We will never go anywhere else! Thank you, Family Toy knowledgeable and got us into the perfect vehicle! We felt heard and respected the entire time! We will never go anywhere else! Thank you, Family Toyota of Burleson for making our dreams come true! More
Mustafa took the time to listen to what I was looking for in a new Tacoma. Even though they did not have what is was looking for on the lot, he managed to acquire the Vehicle I wanted. Exterior color and o in a new Tacoma. Even though they did not have what is was looking for on the lot, he managed to acquire the Vehicle I wanted. Exterior color and options, along with the interior and options. I was very picky but he made it happen within a weeks time. Thank you. More
Jeff and Dustin are the best. I usually go to the Toyota Dealership in Hurst, but my salesman Les has retired. I remembered Dustin the new General Manage had moved to Family Toyota in Burleson and gave them Dealership in Hurst, but my salesman Les has retired. I remembered Dustin the new General Manage had moved to Family Toyota in Burleson and gave them a call. Could not have had a more pleasant experience. Got the vehicle I wanted without any hassle. Highly recommend Family Toyota, for the best deal possible. More
Family Toyota of Burleson is where I purchased my very first vehicle, the RAV4. I worked with Manny Jimenez and I am glad I did. He seemed very genuine and someone that you can tell loved what he did. I a first vehicle, the RAV4. I worked with Manny Jimenez and I am glad I did. He seemed very genuine and someone that you can tell loved what he did. I also worked with Leith Almetwaly and he able to give me what I wanted. I am happy I chose the RAV4 and happy they were able to work with me. More