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Family Toyota of Burleson
Burleson, TX
6,397 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,397 Reviews of Family Toyota of Burleson
September 22, 2020
David was professional, thorough and gave me the easiest car buying experience I’ve ever had. I was very particular in what I wanted and he was able to deliver! car buying experience I’ve ever had. I was very particular in what I wanted and he was able to deliver! More
by Propjoe
Employees Worked With
David Brinkley
September 21, 2020
Very pleased with Eric’s professionalism, helped me with staying in my price range being very reasonable with why I should get the corolla and he was completely right would definitely recommend to my friend staying in my price range being very reasonable with why I should get the corolla and he was completely right would definitely recommend to my friends and family More
by 12jj2010.jb
Employees Worked With
Eric Hill
September 19, 2020
Excellent service purchased a Camry today. Eric was very professional and courteous. He stayed in our price range and didn't push for something higher. I'm very pleased with his service. He even offered our professional and courteous. He stayed in our price range and didn't push for something higher. I'm very pleased with his service. He even offered our kids candy and ice cream and cold bottles of water. More
by esmevega302
Employees Worked With
Eric Hill
September 19, 2020
I’m not good with salesman, they are usually aggressive. Daniel was very pleasant and easy going. Also, patient since I took my time in deciding in which vehicle I wanted. Daniel was very pleasant and easy going. Also, patient since I took my time in deciding in which vehicle I wanted. More
by Deztiny
Employees Worked With
Daniel Irizarry
September 19, 2020
I went in with low expectations due to my credit. I spoke with Christian and he worked very hard and got me into a brand new 2020 corolla. The whole process was great and Christian is amazing. Christian has with Christian and he worked very hard and got me into a brand new 2020 corolla. The whole process was great and Christian is amazing. Christian has my car buying business forever.. Highly recommend family Toyota and Christian.. More
by Steve554000
Employees Worked With
Christian
September 18, 2020
Hannah Joyner made not only made the whole process enjoyable and painless she was also able to get me an amazing deal! I highly recommend anyone looking for a vehicle to stop by and ask for Hannah enjoyable and painless she was also able to get me an amazing deal! I highly recommend anyone looking for a vehicle to stop by and ask for Hannah as she will be able to answer all your questions and guide you through everything . More
by trenthirth
Employees Worked With
Hannah Joyner
September 18, 2020
Paul was very helpful in explaining features on the car and patiently answered all my many questions. Financing process was very smooth and was quick. Marcus was also very helpful during my first visit. and patiently answered all my many questions. Financing process was very smooth and was quick. Marcus was also very helpful during my first visit. More
by moorsruth
Employees Worked With
Paul Denman, Marcus Gordon
September 17, 2020
4 years ago I bought my tundra from here good experience at first. Service department was horrible after that. This time Bruce called seeing I was looking for 4Runner. Told him on the phone I wanted a TRD o at first. Service department was horrible after that. This time Bruce called seeing I was looking for 4Runner. Told him on the phone I wanted a TRD off road premium in nautical blue. He said he could get one and he had one to test drive before they had ours delivered. When we got there he had an SR5 waiting, we drove it but I realized the ole Bait and switch coming on. So we called him out and he finally brought around a trd off road to drive. The price of the car was fine and the amount they gave for trade in was fine also. The 2 biggest problems we had was the Road Vantage warranty they forced us to buy for $1100 that was only good for 3 years and everything on it was covered by my insurance policy. We asked that it be removed and they said it can’t be which we knew was complete BS. 2nd thing was the off road vehicle came with highway tires and non trd wheels. We asked about getting black trd wheels and all terrain tires put on and again no effort to satisfy the customer at all. Their answer was you’ll find better deals on aftermarket websites we can’t change anything out. So thanks now after I by wheels and tires I have a set of tires I have to try and get rid of. Only reason we bought from them is because there were only 7 of the car we wanted in Texas. This dealership is very impersonal now. You are just another number to them. Go to another dealership where they make you feel like an actual customer and will work with getting you the car you want the way you want it. And now like all the negative reviews you’re about to see the response from the general manager saying all the customers are special to them. No, just our money. More
by Nathan
Employees Worked With
Bruce Magallan
September 14, 2020
The best customer service experience I've ever had by far. I didn't spend hours upon hours at the dealership as you do at most. Thank you! far. I didn't spend hours upon hours at the dealership as you do at most. Thank you! More
by triamour
Employees Worked With
Leith Almetwaly, Allonzo Cheeks
