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Family Toyota of Burleson

Burleson, TX

4.9
6,393 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,393 Reviews of Family Toyota of Burleson

January 15, 2020

The "advisor" offered a 10% off coupon on wipers for a The "advisor" offered a 10% off coupon on wipers for a total of $33, the discount was not applied. When I called back he stated the wipers came up c More

by presoa.jg
Recommend Dealer
No
Employees Worked With
Lindsey Sutton
Jan 15, 2020 -

Family Toyota of Burleson responded

Hello, I am concerned to learn about this situation regarding your coupon. Please feel free to reach out to me so that I can better understand what happened and address your concerns. I look forward to connecting with you. Best, Dustin Herndon General Manager 817-447-4400

January 14, 2020

Words couldn’t express how I feel about Mr Derek. This man mad my gloomy day turn into sunshine the day I spoke to Derek I was needing a car he was so uplifting and got right on it he was so patient and r More

by daredva
Recommend Dealer
Yes
Employees Worked With
Derek Herndon
Jan 14, 2020 -

Family Toyota of Burleson responded

Thank you for the great review! We are so happy to see that Derek's professional and personable service was able to turn your day around. We can't wait to share your kind words with him. If we can be of further service, please come back at any time.

January 11, 2020

This is by far the best buying transactions I’ve had I would recommend Toyota of Burleson to all my family and friends! They treated me like I purchased a brand new car. It couldn't have been any better, More

by Sferry
Recommend Dealer
Yes
Employees Worked With
Raad Batayneh, brandon Jackson, Justin Ernst
Jan 11, 2020 -

Family Toyota of Burleson responded

Thank you for the five stars! We are so happy to see that your visit was so pleasant and stress-free. We appreciate your kind words and recommendation; congratulations on your purchase!

January 11, 2020

All are very friendly and professional.They do not plays All are very friendly and professional. They do not plays games with you! Very straight forward. It was a pleasure working with all but putting an e More

by ronda.lewis1966
Recommend Dealer
Yes
Employees Worked With
Greg Striejewske, Brian Mainard
Jan 11, 2020 -

Family Toyota of Burleson responded

We know Greg will appreciate your review. Thanks for sharing, Ronda. We wish you congratulations again! Please enjoy your truck and let us know if we can do anything else for you. We welcome you again.

January 11, 2020

Thanks to my AWESOME service advisor Brandon Jackson! Thanks for always taking care of me and my Corolla. I drive 35 miles because of the personal service of Brandon and the entire Family Toyota service More

by MSCOL061
Recommend Dealer
Yes
Employees Worked With
brandon Jackson
Jan 12, 2020 -

Family Toyota of Burleson responded

It is our pleasure to properly maintain your Corolla. Thank you for allowing us to do so. We appreciate your business and hope to see you again soon.

January 10, 2020

Sierra was awesome! She was super helpful and my family loves her! I love my brand new 2020 Camry. Definitely thought I was going to go with the Acura but at the end of the day went with a Camry. More

by N-rios96
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens
Jan 10, 2020 -

Family Toyota of Burleson responded

Congrats on your new 2020 Camry! We will be sure to thank Sierra for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

January 10, 2020

Buyer beware, this particular individual will go out of his way to scam you. He said he would honor a mistake his salesman made, and did not deliver the car equally equipped with the original car i was tol More

by jgreenjr38
Recommend Dealer
No
Employees Worked With
Nick Lipinski, Bruce Magallan
Jan 24, 2020 -

Family Toyota of Burleson responded

Hello, I am concerned to learn about any interaction that has left you with a negative impression. Our goal is to provide fair and respectful service to all of our guests and it is regrettable to know that you felt otherwise. Please feel free to reach out to me directly so that we can address these concerns. I look forward to connecting with you. Best, Dustin Herndon General Manager 817-447-4400

January 09, 2020

I got to worked with Eric and Nick they were exceptionally great and made everything a very smooth process. Very happy with my new 4Runner More

by tamcullers
Recommend Dealer
Yes
Employees Worked With
Nick Lipinski, Eric Hill
Jan 09, 2020 -

Family Toyota of Burleson responded

Hey there, thank you for the five-star review! We'll be sure to share your comments with Eric and Nick! Congratulations on your new 4Runner! We hope to see you again!

January 08, 2020

Great Experience Dealt with Turman, Eric and Dustin.... All were very professional and my family and I will be very happy to deal with them in the future... More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Herndon, Eric Hill, Raad Batayneh, Turman Oldham
Jan 08, 2020 -

Family Toyota of Burleson responded

Rob, It's wonderful to know your experience was so great. We look forward to working with you again in the future. Let us know if we can do anything else for you!

January 08, 2020

Excellant service. I was so pleased in working with Dessy, she was very professional and polite, answered all my question and made my trip there very pleasant. More

by anagonzalez23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dessy, Clinton
Jan 08, 2020 -

Family Toyota of Burleson responded

We'll be sure to thank Dessy for providing you with the best care and ensuring your experience was so pleasant. Thanks for your feedback. We welcome you again!

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