
Family Toyota of Burleson
Burleson, TX
Filter Reviews by Keyword
By Type
6,389 Reviews of Family Toyota of Burleson
2018 Toyota Prius Prime Purchase I can’t say enough positive things in regards to the purchase of my 2018 Toyota Prius Prime. It’s worth the drive to purchase a car from them. Gerrick I can’t say enough positive things in regards to the purchase of my 2018 Toyota Prius Prime. It’s worth the drive to purchase a car from them. Gerrick Compton was amazing, and without a doubt made it one of the easiest car purchases that I have ever experienced. Keep up the good work Gerrick and Family Toyota of Burleson! More
Would recommend! Very nice/clean environment with plenty of people ready to help you with whatever you may need. Enjoyed the experience and Jamonn was very helpful an Very nice/clean environment with plenty of people ready to help you with whatever you may need. Enjoyed the experience and Jamonn was very helpful and answered any questions I had. I was on the fence about my purchase for 3 days but his persistence with calling and willingness to help is what made me comfortable with my purchase. Very professional/respectable salesman despite my not answering/responding phone calls and txts while I figured out what I wanted to do. Good guy! More
Great dealer ship experience Jammon was very professional,honest, and very fast. Every one in the dealership was so friendly and welcoming. I definitely recommend this dealership Jammon was very professional,honest, and very fast. Every one in the dealership was so friendly and welcoming. I definitely recommend this dealership and sales team to more people.. More
Sales experience We have purchased two vehicles in the last 45 days. Our salesman, Dillon Hughes, was very knowledgeable, courteous and a joy to work with on our purch We have purchased two vehicles in the last 45 days. Our salesman, Dillon Hughes, was very knowledgeable, courteous and a joy to work with on our purchases. His customer service and attention to detail were very impressive. The purchase went smooth as glass. He didn't try to hard sell us and listened to what our budget needs intelled. Great person, great experience, great deal on both vehicles. We will recommend Dillon Hughes to all of our family and friends. More
Gone Rav4 Bruce goes above and beyond. We happened to buy a Chevy from him when he used to work for another dealership in Burleson in early 2000. Due to an acc Bruce goes above and beyond. We happened to buy a Chevy from him when he used to work for another dealership in Burleson in early 2000. Due to an accident 3 years ago, we were forced to purchase another vehicle, but we decided to give Family Toyota a shot just for grins and giggles (mainly because it was the first one we came too). As soon as we pull up, Bruce walks up and we recognised him from the last vehicle we bought. There was no question whether we'd be purchasing a vehicle from there or not and all we had to do was tell him what we were looking for and he pulled up the Rav4. I was hooked and he handled everything and made the process smooth. Once again, we decided to trade in our recent vehicle last week due to family dynamic changes. We intended to just trade for the same standard Rav4 LE but newer. But once Bruce showed us the next upgrade and all the safety features, the price difference and such, that was it for us. He has a knack for knowing what people are looking for, is very easy and fun to talk to and makes you feel comfortable. There are never too many questions to ask, he's ready for anything and if he doesn't know right then, he finds out. We are very pleased with everything and can't thank him enough. More
Excellent service I recently traded in my Tundra (that I bought from Family Toyota) for a new 4Runner. My sales person was Manny Jimenez and I can't say enough good thi I recently traded in my Tundra (that I bought from Family Toyota) for a new 4Runner. My sales person was Manny Jimenez and I can't say enough good things about him. Manny makes the car buying process easy and painless. We were truly treated like Family. Every employee we dealt with was attentive, knowledgeable and eager to please. We will bring out business to Family Toyota when we are ready to buy a new car. More
Customer Service From the moment I walked in the customer service was phenomenal. All my needs were met with a smile. I did not take long to come to an agreement. I wa From the moment I walked in the customer service was phenomenal. All my needs were met with a smile. I did not take long to come to an agreement. I was straight forward in what I wanted and the sales person worked to meet my goal. The online sales person before I even got to the dealership was awesome and got me exactly what I wanted and had everything set up already which made things run even smoother. If I lived closer i’d have all my services done here. Thanks! More
bad service and no compassion ! After I have purchased my new truck from this dealership and I have found several manufacturing defective part. I try to contact the sale person throu After I have purchased my new truck from this dealership and I have found several manufacturing defective part. I try to contact the sale person through dealership phone, personal line , cell and text. But there was no response back from anyone. End up with taking my truck to different dealership and try to take care of the problem on my own. I own this truck only for 2 1/2 week and still having manufactured defective as of today. I guess before they ( Toyota family of Burleson) delivers the truck to me , they didn’t inspect basic requirements protocols and the sale person did not go through in detail with me . Very disappointing towards this sale person, and this dealership needs to take this matter seriously for future training among their employees to make a better service towards the customer! Not even once that the sale person would ask me to bring the truck back so he can help me to take care of the matter!!! Or at least have a compassion to follow up with your customer once. More
Seaglass Pearl Toyota Prius Awesome service, priced to sell, and high value. We drove from Houston and we definitely were not disappointed. The color was perfect and we have peac Awesome service, priced to sell, and high value. We drove from Houston and we definitely were not disappointed. The color was perfect and we have peace of mind knowing its a CPO & extended warranty offered. Would definitely recommend for a used or new car! Thanks! More
Does a through job. Listens to the customer's need Had a problem with my Tacoma and Miguel took the time and effort to solve it. Listened to my complaint and solved problem. I was very pleased that Bo Had a problem with my Tacoma and Miguel took the time and effort to solve it. Listened to my complaint and solved problem. I was very pleased that Both Miguel and Jerry Lambert actually took the time to drive with me to help diagnose the problem and then to make sure that I was satisfied with the repair. Miguel always keeps me informed as to progress of job and has paper work ready when I pick vehicle up. Dealership facility is extremely nice and clean and has refreshments available. My vehicle has 267,000 miles and they have kept it running well which I deeply appreciate. I feel I am treated with respect and listened to when I come to this dealership I will always ask for Miguel when I come. More