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Family Toyota of Burleson
Burleson, TX
6,385 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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6,385 Reviews of Family Toyota of Burleson
February 23, 2024
I was looking for a minivan. Initially, Burleson tried get an additional $1299 as dealership addons which I worked thru get that off. I did not realize that dealerships from Bur Initially, Burleson tried get an additional $1299 as dealership addons which I worked thru get that off. I did not realize that dealerships from Burleson and Arlington are from same owner until late in the process. I got 2 quotes, one from each dealership. Surprising that both were trying to outbid each other. Greg and Marcus took a $500 deposit without any agreement indicating it was a non-refundable deposit. Interesting that Arlington did not ask for a deposit. I paid the deposit in Jan. I had to travel internationally in Feb due to a family medical emergency. When I came back things had changed for me and I did not want to pursue the purchase. I asked for refund and Greg has not responded to my email. Marcus via text is saying the deposit will not be refunded. There was no agreement verbal or written that the deposit is non-refundable. I am really disappointed with the lack of empathy or customer relationship from the folks at Burleson Toyota. Please be cautious working with this dealership. More
by gnazare
Employees Worked With
Marcus Gordon, Greg Striejewske
February 23, 2024
Best car buying experience ever! Dustin was phenomenal at helping me find the car I really wanted and at a great price. The staff was patient and explained everything to me in great Dustin was phenomenal at helping me find the car I really wanted and at a great price. The staff was patient and explained everything to me in great detail. Highly recommend! More
by michelle.noskin
Employees Worked With
Dustin Herndon, Derek Herndon, Jared Johnson
February 22, 2024
This is the place to get your car! Jevon and Greg helped us get a new car quickly due to our situation of needing a car fast, and were very knowledgeable about all of the cars that wer Jevon and Greg helped us get a new car quickly due to our situation of needing a car fast, and were very knowledgeable about all of the cars that were shown to us. Ysrael helped make sure that all of the finances were good to go, and got us outstanding prices! 👏🏼 More
by SusyAguilar
Employees Worked With
Jevon Dorsey, Ysrael Placencia, Greg Striejewske
February 21, 2024
The dealership was great! I talked to Jevon and he was very professional. The car buying process was conevenient and he was thorough in explaining what the car comes with, and I talked to Jevon and he was very professional. The car buying process was conevenient and he was thorough in explaining what the car comes with, and the overall price mogs all the other dealerships in the area. Glad to buy a car for a reasonable price. Wooo! More
by Anonymous☆
Employees Worked With
Jevon Dorsey
February 20, 2024
Incredible customer service! This dealership is next level on all fronts. I have never had such a smooth experience when shopping for a vehicle. Cristian went above and beyond to This dealership is next level on all fronts. I have never had such a smooth experience when shopping for a vehicle. Cristian went above and beyond to ensure that we were well taken care throughout the entire process. If you’re in the market for a vehicle, this is the place to go! More
by madiandreasen
Employees Worked With
Cristian Berumen
February 17, 2024
Jason was amazing and answered all questions I had as a first time car owner. I would definitely recommend Jason again for someone who is looking to buy a new vehicle. first time car owner. I would definitely recommend Jason again for someone who is looking to buy a new vehicle. More
by Briana.marie20
Employees Worked With
Bryan Woodard, Raad Batayneh, Jason Jutz, Seth Boutin
February 17, 2024
Jason j amazing customer service, worked with us for all our needs and what we would like and got everything that we needed and could afford 👍 our needs and what we would like and got everything that we needed and could afford 👍 More
by bigboyelizondo
Employees Worked With
Bryan Woodard, Raad Batayneh, Jason Jutz, Seth Boutin
