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Family Toyota of Burleson

Burleson, TX

4.9
6,381 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,381 Reviews of Family Toyota of Burleson

March 29, 2017

Don't go anywhere else Family Toyota is just that.. FAMILY! Above and beyond ANY customer experience I've EVER had! From the receptionist to the sales staff to the loan wri More

by Sabreann Overstreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faheem Darville, Bart Gillespie, Ronnie Beck, Christi Henderson, Jordan Gentry
Mar 29, 2017 -

Family Toyota of Burleson responded

Welcome to the Family, Sabreann! I definitely appreciate your five-star feedback on behalf of Ronnie, Jorda, Bart, Christi, Faheem, and the rest of my team. Our customers are #1. Thank you for your many recommendations!

March 29, 2017

Good Business Practices I had an issue with Family Toyota of Burleson and they reached out to me with an acceptable solution the problem. In a few weeks all will be good an More

by tallfire995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Mar 30, 2017 -

Family Toyota of Burleson responded

We regret to hear that your experience wasn't on par with our standards. We always want our customers to be completely satisfied with their vehicles and the services we provide. We would appreciate a chance to discuss this with you to see how we can make things right. Please contact me at your convenience so I can address any concerns you have. -Dustin Herndon, General Manager, 817-447-4400

Apr 01, 2017 -

Family Toyota of Burleson responded

Thank you so much for the five-star review! We do our best to provide our customers with honest and easy service and to provide solutions for all problems that arise. We are so pleased that you appreciate our business and are open for any further questions, comments, or needs you may have in the future. Dustin Herndon, General Manager, 817-447-4400

March 29, 2017

Amazed. Just shocked that, had the car been there, it would've taken less that 1.5 hours from start to finish to buy a car!! Who does that?? Really!! But, as More

by Steven O Compton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerrick Compton, Bryan Woodard
Mar 29, 2017 -

Family Toyota of Burleson responded

Hello, Steven! Thank you for choosing Family Toyota. We appreciate you waiting. Congratulations on your new car!

March 29, 2017

Outstanding service Lynn and Bryan went above and beyond to exceed my expectations Lynn and Bryan fought for five and a half hours to get me in the truck i wanted i am ve More

by Dosskin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Torres, Bryan Woodard
Mar 30, 2017 -

Family Toyota of Burleson responded

Thanks for sharing your review! We're glad to hear that Lynn and Bryan were so helpful. Congratulations on your truck, please let us know if we can be of service in the future!

March 28, 2017

Excellent!!! Incredible service from start to finish with Chris. Knows how to make it personable and made the entire deal enjoyable! I am rebuilding credit and he More

by David.dotson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bruton
Mar 28, 2017 -

Family Toyota of Burleson responded

David, we appreciate your review! We're glad to hear that Chris and our team provided you with such excellent service. We're proud of our helpful, friendly atmosphere. Thank you for your business, we hope to see you again!

March 28, 2017

Pleasantly Surprised We were pleasantly surprised with the overall experience we had with Family Toyota in Burleson. Everyone we came into contact with was friendly and he More

by Morris
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
(JB) Jonathon Barnett, Fern Salas
Mar 28, 2017 -

Family Toyota of Burleson responded

Congratulations on your new 4Runner! We appreciate your kind words on behalf of Fern and JB. Thank you for choosing Family Toyota.

March 28, 2017

Great experience Went to look at a truck. Chad was my salesperson. Chad is a very professional and knows the car business very will. While the finance department work More

by Philw5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mclain
Mar 28, 2017 -

Family Toyota of Burleson responded

Thank you for your recommendations, Phil! I will definitely pass your feedback along to Chad. Should you need anything in the future, please do not hesitate to reach out!

March 28, 2017

Stress Free Bart Gillespie was the best consultant I have ever dealt with. Never knew buying a car could be so painless and stress free, and I even sold cars in More

by 2012 Mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faheem Darville, Serkan Hur, Bart Gillespie, (JB) Jonathon Barnett
Mar 29, 2017 -

Family Toyota of Burleson responded

Congratulations on your new vehicle! We are so happy to hear that your car buying experience with Bart, JB, Faheem, and Serkan was five-star. Thank you for choosing Family Toyota!

March 27, 2017

I bought a new corrola I went in to help my grandaughter by a new corrola.I was very impressed with the proffesionalism of the two men I worked with. Joseph Llamas in sales More

by Bruce Evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Llamas, Joe Sabin
Mar 28, 2017 -

Family Toyota of Burleson responded

Hello, Bruce! Thank you for visiting with your granddaughter. It will definitely be my pleasure to let Joseph and Joe know about your review. Thanks for the five-star rating!

March 27, 2017

My 2017 Corolla Sport Gil McLain and Joe Sabin took EXCELLENT care of me. I will recommend Family Toyota of Burleson to all of my family and friends. The entire car purcha More

by Jeanne Muldrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sabin, Gil Mclain
Mar 28, 2017 -

Family Toyota of Burleson responded

Thank you for your many recommendations, Jeanne! We are happy to hear about your hassle free car buying experience. Thank you for choosing Family Toyota!

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