
Family Toyota of Burleson
Burleson, TX
Filter Reviews by Keyword
By Type
6,401 Reviews of Family Toyota of Burleson
Great service Normally buying a car took so much time but this time was so easy. Sony made us a good deal and we didn't have to spend more time searching around to Normally buying a car took so much time but this time was so easy. Sony made us a good deal and we didn't have to spend more time searching around to get a car that we wanted. Would definitely recommend Sony to any of our friends if they want to buy a car. More
Great experience. Great sale stafff. Awesome experience. Great sales, management, financial, and service staff. Chris and Lynn were accomodating at all times. JB was quick and to the p Awesome experience. Great sales, management, financial, and service staff. Chris and Lynn were accomodating at all times. JB was quick and to the point. We will happily return to look for our next vehicle. More
An absolute pleasure! I gave this dealer a five star rating solely because of the experience I had working with Stevie Landers. Stevie is extremely knowledgeable of the au I gave this dealer a five star rating solely because of the experience I had working with Stevie Landers. Stevie is extremely knowledgeable of the auto sale industry and left no questions unanswered. From choosing a vehicle to the signing process down to delivery, she kept me informed of what was going on and what to expect. I would definitely buy from Family Toyota again as long as I could work with Stevie. THANK YOU! Casey A. More
Buying tundra I can not say enuff good things about this dealer ship I have bought several new cas trucks from dealer ship Family Toyota was the best I will be back I can not say enuff good things about this dealer ship I have bought several new cas trucks from dealer ship Family Toyota was the best I will be back thanks a bunch More
excellent customer service Excellent customer service. Friendly and professional. They made my husband and I very comfortable. Overall it was a very good experience. We purchase Excellent customer service. Friendly and professional. They made my husband and I very comfortable. Overall it was a very good experience. We purchased a vehicle, and we are very pleased with it. More
The "non-pushy" car buying experience Family Toyota is just a few miles away or less from my place of employment. We, in the past couple of years purchased a fleet which the owner raved ab Family Toyota is just a few miles away or less from my place of employment. We, in the past couple of years purchased a fleet which the owner raved about the experience. So Family Toyota was my first stop and with the exceptional help, never pushy salesman David Holly-Gates. He took into consideration what vehicle I went straight to and never steered me away from it. IT really was a matter of jotting down my needs & wants as far as car and financing went and he did his best to match it!. I bought the car, my first luxury brand vehicle with no regrets. Although I will be back for my promised spare key :) More
Great Experience Our sales representative, Lynn Torres, did an outstanding job. She made the transaction comfortable and easy. Lynn found the color and model I was n Our sales representative, Lynn Torres, did an outstanding job. She made the transaction comfortable and easy. Lynn found the color and model I was needing and I am now enjoying my new car. More
Always great service I had my Corolla serviced here again today and again the service was very good. I like being able to make an appointment ahead of time on their websit I had my Corolla serviced here again today and again the service was very good. I like being able to make an appointment ahead of time on their website so that when I get there, I don't have to wait in line behind those who just showed up. I've been using Family since right after they opened and am always treated like "family" (pun intended, haha). I had bought my Corolla at a different dealership before Family opened up but they treat me and my car as if i had bought it there. We bought my wife's Camry at Family (at what I feel was a good price and good trade allowance on our used car).If she has to get her car serviced, she is treated very well too. I especially like dealing with Service rep. Chris Bruder who is not pushy on selling me things I don't need and explains what my cars need to have done. Their prices are comparable to small repair places and they don't up charge like other dealerships do. I highly recommend this dealership. More
Unprofessional paperwork We paid cash for our 2013 Camry in Sep 2016. As of almost March 2017 we still do not have title and plates. Family Toyota gave us the run around why We paid cash for our 2013 Camry in Sep 2016. As of almost March 2017 we still do not have title and plates. Family Toyota gave us the run around why we have not received them. Our car still has temporary plates. Still waiting, still wondering. Have never had this problem especially on a cash transaction. More
I'm not buying a car today I was in the market for a new car in the next 6 months. I went into Family Toyota of Burleson just to get a price on a new Toyota Corolla SE, still in I was in the market for a new car in the next 6 months. I went into Family Toyota of Burleson just to get a price on a new Toyota Corolla SE, still in my workout clothes as I had just finished working out...basically Ronnie Beck did such an amazing job answering all my questions and getting me such an awesome price that I couldn't say no and ended up purchasing a beautiful new 2017 Corolla sport!! And I am NOT an impulse buyer! Also, I couldn't bear the thought of leaving my little Volkswagon beetle at the dealership over night (as I hadn't planned on buying a car!), so I was going to leave my new Corolla and come back the next day to get it. Well Ronnie wouldn't hear of that, and after my new car had been detailed, Ronnie and another salesman drove my new car to my house nearby!! Now that is going above and beyond customer service!! Extremely pleased with Family Toyota of Burelson and Ronnie Beck! More