
Family Toyota of Burleson
Burleson, TX
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6,387 Reviews of Family Toyota of Burleson
excellent customer service Excellent customer service. Friendly and professional. They made my husband and I very comfortable. Overall it was a very good experience. We purchase Excellent customer service. Friendly and professional. They made my husband and I very comfortable. Overall it was a very good experience. We purchased a vehicle, and we are very pleased with it. More
The "non-pushy" car buying experience Family Toyota is just a few miles away or less from my place of employment. We, in the past couple of years purchased a fleet which the owner raved ab Family Toyota is just a few miles away or less from my place of employment. We, in the past couple of years purchased a fleet which the owner raved about the experience. So Family Toyota was my first stop and with the exceptional help, never pushy salesman David Holly-Gates. He took into consideration what vehicle I went straight to and never steered me away from it. IT really was a matter of jotting down my needs & wants as far as car and financing went and he did his best to match it!. I bought the car, my first luxury brand vehicle with no regrets. Although I will be back for my promised spare key :) More
Great Experience Our sales representative, Lynn Torres, did an outstanding job. She made the transaction comfortable and easy. Lynn found the color and model I was n Our sales representative, Lynn Torres, did an outstanding job. She made the transaction comfortable and easy. Lynn found the color and model I was needing and I am now enjoying my new car. More
Always great service I had my Corolla serviced here again today and again the service was very good. I like being able to make an appointment ahead of time on their websit I had my Corolla serviced here again today and again the service was very good. I like being able to make an appointment ahead of time on their website so that when I get there, I don't have to wait in line behind those who just showed up. I've been using Family since right after they opened and am always treated like "family" (pun intended, haha). I had bought my Corolla at a different dealership before Family opened up but they treat me and my car as if i had bought it there. We bought my wife's Camry at Family (at what I feel was a good price and good trade allowance on our used car).If she has to get her car serviced, she is treated very well too. I especially like dealing with Service rep. Chris Bruder who is not pushy on selling me things I don't need and explains what my cars need to have done. Their prices are comparable to small repair places and they don't up charge like other dealerships do. I highly recommend this dealership. More
Unprofessional paperwork We paid cash for our 2013 Camry in Sep 2016. As of almost March 2017 we still do not have title and plates. Family Toyota gave us the run around why We paid cash for our 2013 Camry in Sep 2016. As of almost March 2017 we still do not have title and plates. Family Toyota gave us the run around why we have not received them. Our car still has temporary plates. Still waiting, still wondering. Have never had this problem especially on a cash transaction. More
I'm not buying a car today I was in the market for a new car in the next 6 months. I went into Family Toyota of Burleson just to get a price on a new Toyota Corolla SE, still in I was in the market for a new car in the next 6 months. I went into Family Toyota of Burleson just to get a price on a new Toyota Corolla SE, still in my workout clothes as I had just finished working out...basically Ronnie Beck did such an amazing job answering all my questions and getting me such an awesome price that I couldn't say no and ended up purchasing a beautiful new 2017 Corolla sport!! And I am NOT an impulse buyer! Also, I couldn't bear the thought of leaving my little Volkswagon beetle at the dealership over night (as I hadn't planned on buying a car!), so I was going to leave my new Corolla and come back the next day to get it. Well Ronnie wouldn't hear of that, and after my new car had been detailed, Ronnie and another salesman drove my new car to my house nearby!! Now that is going above and beyond customer service!! Extremely pleased with Family Toyota of Burelson and Ronnie Beck! More
I felt like I was treated very fairly James was very polite and knowledgeable on my needs. He showed me where to go if I needed anything while I was there. He worked hard to get me a good James was very polite and knowledgeable on my needs. He showed me where to go if I needed anything while I was there. He worked hard to get me a good price and rate on my car. The first car he showed me was the one that was right for me. It was like he knew just what I was looking for. He was. Wry knowledgeable on the features on the car. He was willing to help me learn how to use the features. When I came back because I had some questions about the car. He was still very helpful on getting my questions answered. I definitely will recommend him to my friends when they are looking for a car. More
Buying a car was made easy and friendly at Family Toyota. My wife and I traveled to Family Toyota in Burleson from East Arlington because of the friendly phone call. I used Consumer Reports while deciding whi My wife and I traveled to Family Toyota in Burleson from East Arlington because of the friendly phone call. I used Consumer Reports while deciding which car to buy. They suggested four dealers in or near Arlington. The first call I received was from Bruce Magallan in Burleson. I chose Family Toyota in Burleson because of the conversation with Bruce. There are two Toyota dealers in Arlington, but I decided to drive to Burleson. I am so glad I did. More
Go to Toyota of burleson David really hooked me up!! He went above and beyond to get me exactly what I wanted for the price I could afford. I highly recommend family Toyota an David really hooked me up!! He went above and beyond to get me exactly what I wanted for the price I could afford. I highly recommend family Toyota and David to anyone who is looking for a car! More
Lexus, BMW or Toyota - Ava gets it PERFECT every time! Over the years I have had a variety of cars. My first experience with Ava and Family Toyota was with my 2011 Tundra. I found the service so stellar th Over the years I have had a variety of cars. My first experience with Ava and Family Toyota was with my 2011 Tundra. I found the service so stellar that I called a few months later to see if they would be willing to work on my wife's X5 BMW. Ava never hesitated and took the job on. They performed the maintenance for 70% less than the BMW dealership! From now on, all of my cars are going to Ava. The stress free environment coupled with aggressive pricing and top quality make it a no-brainer for me. She has earned my trust and business for life. More