Family Toyota of Burleson

Great Experience! I recently purchased a used 2013 Ford Explorer from Joseph Llamas at Family Toyota in Burleson. I knew exactly the vehicle I wanted to see and purcha I recently purchased a used 2013 Ford Explorer from Joseph Llamas at Family Toyota in Burleson. I knew exactly the vehicle I wanted to see and purchase, and Joseph provided excellent service and support throughout the process. He did not try to "up sell" me on a different/new vehicle and was extremely courteous. Since I wasn't trading anything in on this vehicle, Joseph delivered the car to my home the same afternoon that the paperwork was completed. The next morning, I noticed a crack in the windshield that had not been there when I test drove the care. It was obvious that a rock had hit the windshield when it was being delivered. Joseph came out as quickly as he could to pick the car back up and had the windshield replaced at no cost to me, and returned it to me that same afternoon. I highly recommend Family Toyota and Joseph, along with Jun (Sales Manager) who did an excellent job providing support for the pricing of the vehicle I was interested in. More

Extraordinary Experience October 20, 2016 "Extraordinary experience!" - Ultimately Purchasing my 2016 Toyota Avalon XLE Premium. From the moment we drove on the lot at Fami October 20, 2016 "Extraordinary experience!" - Ultimately Purchasing my 2016 Toyota Avalon XLE Premium. From the moment we drove on the lot at Family Toyota, we were treated with exceptional service. Derrick met me and my friend that was helping me with selection of my vehicle. He listened very carefully to both on what specific options were important to me. We had previously looked online at a 2010 Avalon they had in stock and we were specific on what trim model and price range as it was going to be a cash purchase. Although the 2010 Avalon I wanted to test drive had already been pulled around waiting for another appointment, Derrick pulled a comparable 2013 Avalon for me to test drive and in doing so it gave me the opportunity to view what features it offered and to ask any questions I had. He answered every question that we had concerning the 2010 Avalon that I was considering to purchase and what options the 2013 Avalon I actually test drove offered. I ultimately purchased the 2013 Avalon XLE with the newer body style and additional upgraded features. We had a remarkable buying experience with Derrick and Sierra. They were both so professional yet I felt like I was with family out car shopping. I did not use any of the financing options available to me the business office experience went extremely smooth with no pressures to buy any add-ons although I did purchase an extended car warranty and wheel/dent/windshield coverage. To even better express our great experience from our first visit that when we returned to pick up the 2013 Avalon after the upgrades were added I decided to take one last look at the New 2016 inventory. This visit Derrick was assisting another customer and brought in Sierra to further help us. I decided to open up my budget and purchase the 2016 Avalon Premium XLE yet they did not have the exact color interior/exterior option I was wanting. Again, without any reservations they took on the task locating the vehicle at another Toyota dealership and I happily picked it up a few days later and Sierra with of the final delivery and took the time to help me program my car with the Entune on-board entertainment system to meet my style and personal needs. We had researched other dealers and communicated with them and I can say without a doubt that Family Toyota of Burleson went above and beyond to welcome us as a new customer. Again, Thank you all so very much! Especially Derrick Mickens and Sierra Mickens, yes a Father and Daughter working together that truly bought out the genuine values of Family Toyota of Burleson. Truly, Adam White Tommy January More

Perfection! I began my journey with Family Toyota after one disappointment after another with many dealerships around the metroplex. I then found the truck on li I began my journey with Family Toyota after one disappointment after another with many dealerships around the metroplex. I then found the truck on line that I eventually bought from Mr. Jeff Raim. I told him I was hesitant to even come unless the deal could be completed and I knew the terms. Jeff not only did this for me he went above and beyond my expectations. I went in Tuesday morning test drove my truck, and signed my paperwork. They were always mindful of my tight schedule to complete the deal before I had to pick my son up from school. With this experience I know I will never go anywhere else to a buy a vehicle and will be singing their praises to all my friends and family. They truly care for their customers and want to make sure their needs are met. Thank you Jeff Raim for making my experience with Family Toyota of Burleson a spectacular one! D. Doncer More

Awesome experience! Me and my husband drove 6 hours to this dealership! It was well worth it! Family Toyota had the best deal and the exact vehiclel I wanted! Sony in int Me and my husband drove 6 hours to this dealership! It was well worth it! Family Toyota had the best deal and the exact vehiclel I wanted! Sony in internet sales was awesome, he took care of all our needs and concerns! I will recommend anyone to go experience this awesome service at Family Toyota! You will not be disappointed at all! More

Asher!! Super salesman!! I wanted to give a review on your salesman Asher Zafar !!! He listened and was very patient with me. I hadn't bought a vehicle in over 10 years and I wanted to give a review on your salesman Asher Zafar !!! He listened and was very patient with me. I hadn't bought a vehicle in over 10 years and was very nervous but I knew exactly what I wanted. He came out with the 2011 Honda CRV with low miles and despite my credit issues he was able to get me approved and now I have a wonderful, dependable vehicle for my family. He is great and is a definitely an asset to your team at Family Toyota of Burleson!! I'm very happy and satisfied with my vehicle!! Thank you Asher, Faheem and Joe!! You have a customer for life!! God Bless you all!! :) More

A great experience Gerrick Compton was a pleasure to work with in a beautiful friendly dealership. Respect, knowledge, and honesty are solid at this dealership. Definit Gerrick Compton was a pleasure to work with in a beautiful friendly dealership. Respect, knowledge, and honesty are solid at this dealership. Definitely time well spent. More

Only Place to Buy! We had searched about 4 dealerships including Frank Kent where they promote lying so we left. They advertised vehicles that were already sold to lure We had searched about 4 dealerships including Frank Kent where they promote lying so we left. They advertised vehicles that were already sold to lure you in. Family Toyota of Burleson had a 2015 Cadillac SRX advertised and the price was GREAT. We doubted the car was there but we called just in case. Danny Tran answered the phone and he was immediately personable. He confirmed the vehicle was there and we asked if we could come out and see it. He agreed to see us and we drove there within 30 minutes. Met Danny quickly, drove the car with 15 minutes of arriving, agreed to buy within 20 minutes and we were out in less than an hour and a half. Dustin is a stellar GM and Christi is just a joy to speak with, even if we weren't transacting business. Thank you guys and we'll be back! More

Internet new car purchace We used Truecar to find the best price on a new Camry and was giving a quote for the car I found on their website almost immediately and much lower th We used Truecar to find the best price on a new Camry and was giving a quote for the car I found on their website almost immediately and much lower than local dealers More

2016 Corolla Went to Family Toyota to look at other options after having mostly decided to purchase a car at another dealer. Joseph showed us a brand new Corolla. Went to Family Toyota to look at other options after having mostly decided to purchase a car at another dealer. Joseph showed us a brand new Corolla. I have a long commute, and put around 40k miles per year on my vehicle, so warranty and longevity is important to me. Joseph patiently listened to my concerns, and helped me compare the pros and cons of both cars. I never felt pressured, and all-in-all it was a very comfortable experience. I feel like we got a fair price on a brand new car, and I am VERY happy with my new Corolla. We'll be looking to replace our second vehicle in a couple years, and we plan on coming and talking to Joseph again. More