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Family Toyota of Burleson

Burleson, TX

4.9
6,379 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,379 Reviews of Family Toyota of Burleson

July 01, 2016

Great Service It was a great overall experience. Thank you Sierra for all of your time. I forgot the name of the man I worked with for financing, but he was really More

by dontcare
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, Michael Mosesley
Jul 01, 2016 -

Family Toyota of Burleson responded

Thank you for sharing your five star review. I am happy to see that you had an overall great experience with our team here at Family Toyota. Should you need anything in the future, do not hesitate to let us know! Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

July 01, 2016

A True Family Experience What a breath of fresh air from other dealerships; as others noted in their reviews, what an excellent buying experience, you know when a car company More

by Kodiak64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, Michael Mosesley, Ronnie Beck, Bryan Woodard
Jul 01, 2016 -

Family Toyota of Burleson responded

Thank you for sharing your review. It definitely made me smile knowing that our team here at Family Toyota was able to get you the keys to the exact Tacoma that you wanted. Thank you for your kind words about out team. We truly appreciate your business and look forward to assisting you whenever you need us. Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

June 30, 2016

Buying Experience I went in to look for a used Toyota Camry. MY, salesman Bart Gillespie was there to great me as soon as I walked up. From, start to finish he was awes More

by cwsmithsr76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faheem Darville, Bart Gillespie
Jul 01, 2016 -

Family Toyota of Burleson responded

Thank you for sharing your review! I am pleased to hear that you are happy with both your purchase and your experience working with Bart and Faheem. Congratulations on your new Toyota Camry! We appreciate your business! Should you need anything, do not hesitate to let us know! Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

June 30, 2016

Overall Excellant Experience I recently leased a new Camry from Family Toyota of Burleson and it was probably the best car "buying" experience I have had. They went above and b More

by lakecountry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faheem Darville, Lynn Torres
Jul 01, 2016 -

Family Toyota of Burleson responded

I am glad to hear that our team here at Family Toyota went above and beyond to find the car that you wanted and at the price you wanted. Thank you for sharing your review, and congratulations on your new Camry! Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

June 28, 2016

Comfortable Experiance Sony Nguyen was my salesman. He is a very courteous and accomadating person. Answered all my questions to the best of his ability. Easy to talk to an More

by Ruh59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darell Shaffer, Sony (Minh) Nguyen
Jun 28, 2016 -

Family Toyota of Burleson responded

Thank you for sharing your review! I am glad to see that Sony provided you with excellent customer service during your visit with us here at Family Toyota. We appreciate your business and look forward to assisting you again in the future! Best, Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

June 28, 2016

Be Aware My salesman was Awesome. Bruce is a great guy. Watch out for the finance guy he's a crook pencil whoop me. They fixed it I brought the car back in 3 t More

by Nowayout12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faheem Darville, Bruce Magallan
Jul 20, 2016 -

Family Toyota of Burleson responded

Thank you for your feedback. It's nice to hear that you had a good experience with Bruce, but we're disappointed to hear that our service and finance departments didn't meet your expectations. Your satisfaction is important to us; we would appreciate a chance to fix anything that went wrong. Please contact me so I can better understand the situation and work toward making things right. -Matthew Luck, Family Toyota of Burleson, Director of Operations, 804-517-8142

June 28, 2016

Another great experience Had a great car buying experience again, me and my wife bought another car from Bart Gillespie as always he was superb with everything! More

by avalon2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Gillespie
Jun 28, 2016 -

Family Toyota of Burleson responded

I am glad to hear that Bart provided you with superb service during your last visit. Congratulations on your new car and thank you for sharing your review! Best, Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

June 28, 2016

Amazing experience Everyone was super friendly, definitely had a wonderful experience from start to finish and there was no rush whatsover. We were able to get a brand More

by Vigil89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda McLeroy
Jun 28, 2016 -

Family Toyota of Burleson responded

Congratulations on your new Tundra, Vigil89! I am glad to hear that you are happy with your purchase and that Amanda was there to help you during your car buying experience. We appreciate you business and look forward to seeing you again! Best, Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

June 28, 2016

Family friendly Our family went into to look at cars and they immediately accommodated my husband, me and our three sons. Russell Harrison was very courteous, quick More

by Bjblair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Harrison, Paul Hicks
Jun 28, 2016 -

Family Toyota of Burleson responded

Hi! I am glad you are happy with the way we do things here at Family Toyota! Thank you for sharing your review. It is a pleasure to know that you and your family were accommodated for while working with Russell. We appreciate your business and congratulations on your new ride! Best, Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

June 28, 2016

Amazing New Tundra Wonderful experience buying my new Tundra from the Family! I was trading in two vehicles for the one new one yet they still had me in and out in no ti More

by jrauch24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Herndon, Darell Shaffer, Sony (Minh) Nguyen
Jun 28, 2016 -

Family Toyota of Burleson responded

Thank you for sharing your review! I am glad to hear that you were able to trade in not one, but two cars quickly. Your time is important to us and we appreciate you business. Congratulations on your new Tundra, as well! Should you need anything in the future, do not hesitate to let us know! Best, Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

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