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Family Toyota of Burleson

Burleson, TX

4.9
6,384 Reviews

801 S Burleson Blvd

Burleson, TX

76028

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6,384 Reviews of Family Toyota of Burleson

May 16, 2016

AWESOME Mr. Tackett was very professional, helpful, and honest throughout the whole process. He did not deviate from my needs and always upfront regarding ou More

by PhuNoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tackett
May 16, 2016 -

Family Toyota of Burleson responded

PhuNoel, thank you for leaving a great review! We are pleased to hear Josh went above and beyond to provide you with an excellent experience. He is a great man and will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future. Best, Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

May 16, 2016

So Easy Our experience was so easy! We had done all the research in advance and Bart Gillespie made it so easy. He was delightful to work with made our purcha More

by Jill Blankin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Dustin Herndon, Faheem Darville, Bart Gillespie
May 17, 2016 -

Family Toyota of Burleson responded

Jill, thank you for your review! It's fantastic to hear Bart made your experience so easy after all your research. It's our pleasure to make sure you receive great service from our team. We hope to assist you again in the future!

May 15, 2016

Toyota RAV4 Josh actually listened to me and answered the questions I asked him. He respected my wishes to limit communication to email only, something most othe More

by Brian Council
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tackett
May 15, 2016 -

Family Toyota of Burleson responded

Hi Brian, Thank you for your review! Josh is great, and we are glad he listened to you so well. We strive to provide a top-notch experience for all our customers and we hope that you'll come see us again. Thank you, Family Toyota of Burleson

May 15, 2016

Truly a Family Experience Jennifer and Darell made it a great experience to shop at Family Toyota of Burleson. They made sure our time was not wasted and when we decided on th More

by Bruce Peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Matt Luck, Chris Bruder, Darell Shaffer, Jennifer Delaney
May 15, 2016 -

Family Toyota of Burleson responded

Hello Bruce, Thank you for telling us about your experience. We know how precious your time is, so we do our best to make the process as simple, efficient, and comfortable as possible. Thank you for coming back and seeing us, as well, about the title. We hope to see you again, Family Toyota of Burleson

May 14, 2016

Only place I will take my car! Found this dealership after continual bad service at an Arlington dealership. Did not think there were any good dealerships. I was wrong. Family is g More

by best123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ava Winchester
May 15, 2016 -

Family Toyota of Burleson responded

Hello, Thank you so much for taking the time to write about your experience. We love taking care of our customers and we are glad that you appreciated the refreshments. Please let us know if we can do anything else. Thank you! Family Toyota of Burleson

May 14, 2016

Good customer service Amanda was very helpful and friendly! Thank you guys. We will definitely recommend to others and looking forward to do business with y'all in future! More

by shalo
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Faheem Darville, Christina Mickens, Corey McLeroy, Amanda McLeroy
May 15, 2016 -

Family Toyota of Burleson responded

Hello, Thank you for your review! We are glad that Amanda was so helpful and friendly. We are happy to have earned your recommendation and we hope you'll come back and see us. Thank you, Family Toyota of Burleson

May 13, 2016

Excellent service No complaints. The fastest purchase of a car I have ever experienced. Outstanding service and attention to detail. I called at 5pm and they had the ca More

by Schwarz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Christina Mickens, Sony (Minh) Nguyen
May 15, 2016 -

Family Toyota of Burleson responded

Hello Schwarz, Thank you for your review! We are so glad that everything went smoothly and that you felt it was taken care of in an efficient manner. Please let us know if you need anything else. Thank you!

May 13, 2016

Replace battery Excellent service staff well trained very courteous. Service writer Ava Winchester did a great job went out of her way to help. Plan to return for ot More

by sehrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ava Winchester, Chris Sheffield
May 15, 2016 -

Family Toyota of Burleson responded

Hello, Thank you so much for your review. We are glad that Ava did such a good job. We hope to see you again, next time you need service. Thank you!

May 12, 2016

Thanks for making it easy Thanks Russell for making this experience quick, easy and painless. We drove 40 miles and will do it again for our next Toyota! Even with having a k More

by Jtm4575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Serkan Hur, Christina Mickens, Darell Shaffer, Russell Harrison, Sandie Steward
May 13, 2016 -

Family Toyota of Burleson responded

What a wonderful review! We are very happy to hear Russell went above and beyond to provide you with an excellent experience. We will be sure to pass along your kind words to him. We appreciate your business and the time you took to come down to our dealership. We look forward to seeing you again in the future.

May 12, 2016

Enjoyable experience I recently bought a 2016 Camry from this dealership, this was my second car I bought from them. The experience was wounderful. Sony the salesman exce More

by Chad4437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Matt Luck, Chris Bruder, Christina Mickens, Sony (Minh) Nguyen, Janet Hembey
May 13, 2016 -

Family Toyota of Burleson responded

Congrats on your new 2016 Camry! It is a pleasure to hear our team went above and beyond to provide you with an excellent experience. They will be happy to hear your kind words. We appreciate your business and look forward to seeing you again in the future.

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