Back

Family Toyota of Burleson

Burleson, TX

4.9
6,379 Reviews

801 S Burleson Blvd

Burleson, TX

76028

Directions

By Type

6,379 Reviews of Family Toyota of Burleson

April 13, 2016

Service on my 2016 Corolla It was time for the 5,000 mile service appointment on my new Corolla. I had been experiencing a slow leak in one of the rear tires. This service dep More

by Linda Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens, Anita Chapa, Nino Talamantez, Chris Bruder
Apr 13, 2016 -

Family Toyota of Burleson responded

Linda, thank you for your 5-star review! We're so glad to hear that our service department did what it took to fix your Corolla. We appreciate your feedback and look forward to assisting you in the future.

April 12, 2016

My Experience with Family Toyota of Burleson Jennifer was stupendous, she answered every question and went out of her way to provide support and accommodate my disability, Mike was also very help More

by twmedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Delaney, Michael Mosesley
Apr 12, 2016 -

Family Toyota of Burleson responded

Thanks for your review! We're happy to hear Jennifer, Mike, and our team all provided friendly service and made you feel like family. We appreciate your recommendation and look forward to assisting you in the future!

April 12, 2016

Great Customer Service We had a great experience buying a used vehicle with Family Toyota of Burleson. Ronnie, our salesperson, was very accommodating with all of our reques More

by bslough0915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lipinski, Serkan Hur, Ronnie Beck
Apr 13, 2016 -

Family Toyota of Burleson responded

What a wonderful review! We are thrilled to hear Ronnie, Nick and Serkan provided you with an excellent experience. They will be very pleased to hear your kind words. We appreciate your business and hope to see you again in the future. Best, Matthew Luck Family Toyota of Burleson New/Used Relationship Manager 804-517-8142

April 11, 2016

Great and very easy buying experience Josh Tackett and Nick Lipinski made my buying experience here so easy. Josh took the time with me to teach me about my new car. More

by dalynsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Josh Tackett, Nick Lipinski, Christina Mickens
Apr 11, 2016 -

Family Toyota of Burleson responded

Thanks for your review! It's wonderful to hear that Josh and Nick made your experience easy and helpful. We look forward to assisting you in the future.

April 06, 2016

Nice hometown dealer They were great to work with especially since I was there with my oldest son. It was even better than I expected, Carlos was great to work with and e More

by tommy20000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Darell Shaffer, Carlos Garcia
Apr 06, 2016 -

Family Toyota of Burleson responded

We're glad to hear about your experience! Thank you for your review. If you need assistance in the future we'll be more than happy to help you.

April 05, 2016

2010 Corolla Maintenance I took my wife's car in for scheduled maintenance. Ava Winchester had found an important recall that needed immediate attention. It took a little lon More

by JDF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Sierra Mickens, Christina Mickens, Ava Winchester
Apr 05, 2016 -

Family Toyota of Burleson responded

Thank you for your review! We're happy to hear Ava found the important recall and made sure you were completely taken care of before leaving the lot. Please reach out in the future if you need assistance again - we'll be more than happy to assist you.

April 05, 2016

Best service department I've ever used! Ava is the best service adviser I've ever had! She values my time and always makes sure I'm in and out in a reasonable time. Going to start taking m More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Anita Chapa, Ava Winchester, Janet Hembey, Chris Bruder
Apr 05, 2016 -

Family Toyota of Burleson responded

Thank you for your kind review, Andrew! We're glad to hear that Ava makes sure your car is in and out of service in a reasonable amount of time. We look forward to assisting you again in the future!

April 04, 2016

No stress, peaceful car purchase! The day we came in we had already had a terrible experience with an arrogant and condescending salesman at Vandergriff Toyota in Arlington (where we h More

by aridlehuber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Darell Shaffer, Gerrick Compton
Apr 04, 2016 -

Family Toyota of Burleson responded

Thank you for a fantastic review! We're proud to offer friendly and courteous customer service to everyone who visits our lot, and it's great to hear you had a positive experience. Congratulations on your new Highlander, and we look forward to seeing you again!

April 03, 2016

100% would recommend to anyone Josh and nick were friendly, easy to talk to and knowledgeable. Took care of every question and met every need I had when purchasing my used vehicle. More

by Emcfarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tackett, Nick Lipinski
Apr 03, 2016 -

Family Toyota of Burleson responded

Thank you for your 5-star review! It's excellent to hear that Josh and Nick made your experience with us a positive one. We look forward to assisting you in the future.

April 01, 2016

Great experience! This place really values their customers. Our salesman was easy going and made the buying process easy and stress free. When we got to the finance dep More

by Matt1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Serkan Hur, Christina Mickens, Frank (Frankie T) Thompson, Christy Henderson
Apr 02, 2016 -

Family Toyota of Burleson responded

Thank you for your review Matt! We're proud that our team made your experience easy and stress free. Please reach out in the future if you need any help, we'll be happy to assist you.

...
575
...