Family Toyota of Burleson

Not bad, but had some issues after purchase I recently purchased a certified used Toyota from Family Toyota of Burleson. The initial purchase experience was rather simple. I had in mind a good I recently purchased a certified used Toyota from Family Toyota of Burleson. The initial purchase experience was rather simple. I had in mind a good price, they worked with me a little to meet that price, and I was able to get a certified used Toyota. However, the problem came after. Shortly after purchasing (later that same day) I noticed a rattling sound coming from the bottom of the car. I didn't initially hear it b/c I could only hear it with the windows down (it was a middle of winter). So within a couple of days I brought the car back to have it looked over. Come to find out on the bottom of the frame of the car had been bent (not be me), and then sold as a certified Toyota. Seems to me if you sell something as certified, you should at least look at the bottom frame of the car. After having it "fixed" not replaced, the car has been working fine. No issues. I am just more concerned that this was missed and the car pass inspection as certified. Wonder what else was missed.... More

GREAT!!! I absolutely enjoyed my experience at Family Toyota. Working with Danny and Greg was Awesome!!! They did everything to make sure I was happy and got e I absolutely enjoyed my experience at Family Toyota. Working with Danny and Greg was Awesome!!! They did everything to make sure I was happy and got everything I wanted!! Thanks for all your help!! I love my Toyota Highlander!! Danny and Greg are the best!!! More

Great buying experience We worked with Jeff Raim, and our experience was great. Everyone we spoke to in the dealership had a smile and made us feel welcomed. Mr. Raim specifi We worked with Jeff Raim, and our experience was great. Everyone we spoke to in the dealership had a smile and made us feel welcomed. Mr. Raim specifically really went out of his way to help us, and we would definitely buy a car from this dealership again. If you're looking for a car in DFW, do yourself a favor and visit Family Toyota in Burleson. More

Service on my 2016 Corolla It was time for the 5,000 mile service appointment on my new Corolla. I had been experiencing a slow leak in one of the rear tires. This service dep It was time for the 5,000 mile service appointment on my new Corolla. I had been experiencing a slow leak in one of the rear tires. This service department looked and could not find it, but instead of giving up, they took an extra step by taking the tire off the rim to trace down the problem. They did find a pin hole and fixed it. I am grateful that they cared. Very courteous service. It was a great experience. More

My Experience with Family Toyota of Burleson Jennifer was stupendous, she answered every question and went out of her way to provide support and accommodate my disability, Mike was also very help Jennifer was stupendous, she answered every question and went out of her way to provide support and accommodate my disability, Mike was also very helpful and worked to offer a very generous deal for me. Family Toyota, more that any other dealership I've been to truly made me feel like i was more than just a potential customer, but a valued client with their family friendly atmosphere. I will gladly recommend to all of my friends and family. More

Great Customer Service We had a great experience buying a used vehicle with Family Toyota of Burleson. Ronnie, our salesperson, was very accommodating with all of our reques We had a great experience buying a used vehicle with Family Toyota of Burleson. Ronnie, our salesperson, was very accommodating with all of our requests. He was very kind and attentive. Serkan, was accommodating as well and understanding. Lastly, Nick, was very helpful with the financing of our vehicle. Overall, I highly recommend this dealership, we had a great friendly experience. We will most definitely come back when we plan to purchase another vehicle. More

Great and very easy buying experience Josh Tackett and Nick Lipinski made my buying experience here so easy. Josh took the time with me to teach me about my new car. Josh Tackett and Nick Lipinski made my buying experience here so easy. Josh took the time with me to teach me about my new car. More

Nice hometown dealer They were great to work with especially since I was there with my oldest son. It was even better than I expected, Carlos was great to work with and e They were great to work with especially since I was there with my oldest son. It was even better than I expected, Carlos was great to work with and even let me text drive for the afternoon, as I waited in word from my mechanic regarding my old car. More

Best service department I've ever used! Ava is the best service adviser I've ever had! She values my time and always makes sure I'm in and out in a reasonable time. Going to start taking m Ava is the best service adviser I've ever had! She values my time and always makes sure I'm in and out in a reasonable time. Going to start taking my wife's vehicle here for service too. More

2010 Corolla Maintenance I took my wife's car in for scheduled maintenance. Ava Winchester had found an important recall that needed immediate attention. It took a little lon I took my wife's car in for scheduled maintenance. Ava Winchester had found an important recall that needed immediate attention. It took a little longer that what I had planed for the day. But it was time well spent. More