Family Toyota of Burleson

A very pleasant experience I usually hate shopping for a car. Today was a very pleasant experience. Carlos saw the used car I was looking for and called me. It was right. He I usually hate shopping for a car. Today was a very pleasant experience. Carlos saw the used car I was looking for and called me. It was right. He and Joe (finance) were friendly, frank, easy to understand, good listeners, and very efficient. Not once were papers or numbers changed. No one tagged-in to beef up the sales pitch. No smoke and mirrors! We will go back for service and the next car. They are not the closest Toyota dealer to us but they are the one we prefer. More

Great Experience! My Husband and I were doing what most people do when heading Into a car dealership, dreading the hassle that you typically expect but this time was di My Husband and I were doing what most people do when heading Into a car dealership, dreading the hassle that you typically expect but this time was different. As we entered we were greeted by Mr. Collin McCombs who walked us through the process of finding the car that best suited us. We were very impressed with him and his professionalism and the whole process was very pleasant. Everyone we spoke with from sales supervisor to the finance department were all very easy to deal with and made us feel comfortable and at home. I would Highly recommend Family Toyota of Burleson to anyone looking for that perfect car without all the hassle. I truly believe we have found our dealership family. Thank you Mr. Collin and the folks at Family Toyota. More

k david ryan i have purchased many vehicles in my years and Family Toyota is by far been the best experience i had dealing with buying and or trading for a car or i have purchased many vehicles in my years and Family Toyota is by far been the best experience i had dealing with buying and or trading for a car or truck. the staff from the sales to service was great and pleasant to deal with. the finance gentleman was not at all pushy as are most of them telling you you need to purchase this or that. he explained only what we questioned him on as he went through our options. i will defiantly be back to purchase from Family Toyota again. More

great experience! great dealer, excellent! I was looking for a car I can rely on. This car is the perfect match. I love it.Dea was excellent, the way she presented the car to me was phenomenon. I was looking for a car I can rely on. This car is the perfect match. I love it.Dea was excellent, the way she presented the car to me was phenomenon. More

Great customer service Very happy with our Tundra. Everyone we dealt with so honest , friendly, and professional. The best car buying experience we have ever had. I really l Very happy with our Tundra. Everyone we dealt with so honest , friendly, and professional. The best car buying experience we have ever had. I really like how everyone works together and the customer benefits by being taken care of extremely well. I will buy my next car here. More

Great service!!! Gerrick Compton was excellent sales person. Very friendly, well knowledgeable sales specialist . We are really glad that we meet him. All the attentio Gerrick Compton was excellent sales person. Very friendly, well knowledgeable sales specialist . We are really glad that we meet him. All the attention to a details that he provided was excellent. We really appreciate his efforts!!! We will definitely recommend him as Toyota representative for our friends. More

Good experience, no pressure I had a previous experience with Aaron and when I found out he was working for Family Toyota of Burleson I cave him a call since I was considering a T I had a previous experience with Aaron and when I found out he was working for Family Toyota of Burleson I cave him a call since I was considering a Toyota for my next purchase. Aaron and the rest of the team treated me with respect and were very helpful and tried to work with me. I did not buy a Toyota but even after the fact Aaron followed up with me as a courtesy. I felt no pressure and I will certainly contact Aaron when I am back in the car market. More

Straight talk, no games, found the vehicle I wanted I am one of those grumpy older car buyers. I get a price in my mind and that is what I want to pay. I know what features I want in a car, so pretty m I am one of those grumpy older car buyers. I get a price in my mind and that is what I want to pay. I know what features I want in a car, so pretty much by the time I get to the dealership, I just want to get it done. Josh Tackett, is amazing. when I didn't find what I wanted initially, he found a way to make it happen. Other circumstances put off my car buying experience for a few months, but when I was ready, it was Josh I went back to. Nobody really likes buying a car or dealerships, but I have changed my mind. I ended up with the car I wanted with all the features I wanted at the price I wanted to pay! Definitely recommend Family Toyota of Burleson and Josh Tackett. The entire staff was friendly, helpful and kind. Also thank you to Emanuel Jimenez who assisted in finding the car and getting it there in only 3 days and Joe Johnson making sure I had the best financing deal available. Great job, guys, thanks! More

No pressure. Nobody tried to put me in a car I didn't want Every member of the staff made you feel welcome. Salesman didn't pressure or hover or try to put me in another car. My overall experience was great! Every member of the staff made you feel welcome. Salesman didn't pressure or hover or try to put me in another car. My overall experience was great! More

Purchase of New Toyota Camry Our salesman was Josh Tackett. Very knowledgeable, friendly, courteous. Helped us make an informed decision between 3 vehicles we were comparing. We w Our salesman was Josh Tackett. Very knowledgeable, friendly, courteous. Helped us make an informed decision between 3 vehicles we were comparing. We would request Josh again for our next purchase. More