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Family Toyota of Burleson

Burleson, TX

4.9
6,382 Reviews
Call Dealership (817) 768-2829
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801 S Burleson Blvd

Burleson, TX

76028

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6,382 Reviews of Family Toyota of Burleson

December 01, 2023

Jason & David. It was great they were great. One of the best car buy experiences I’ve had! More

by cuellar282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Woodard, Jason Jutz, Seth Boutin
Report | Print
Dec 01, 2023 -

Family Toyota of Burleson responded

We're glad you had a positive experience with Jason and David at Family Toyota of Burleson. Your support means a lot to us, we look forward to seeing you in the future.

November 30, 2023

One of the worst experiences we have had getting service. Talking down to my wife is unacceptable More

by IcehseTed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
New employee
Report | Print
Dec 02, 2023 -

Family Toyota of Burleson responded

Hello, Your feedback is very important to us here at Family Toyota of Burleson, and I would appreciate the opportunity to learn more about your overall experience and the level of customer service your wife received from our Service Team during your recent visit. Will you please contact me so we can discuss this further? Sincerely, Dustin Herndon General Manager (817) 447-4400

November 30, 2023

Great service. . advisors very knowledgeable.. And suggests things that are necessary for my Toyota tacoma More

by Tommystix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nastassia Justice, Abigail McDaniel, Andy Lopez
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Nov 30, 2023 -

Family Toyota of Burleson responded

We appreciate your positive feedback. It's great to hear that our advisors at Family Toyota of Burleson were able to provide guidance for your Toyota Tacoma. Thank you for choosing our services.

November 29, 2023

Jason and Sergio did a great job helping me find the card I needed at the price pointed I needed to stay in. They were friendly and made it a pleasant experience after spending 2 days at dealerships. More

by abbeyrachel326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Woodard, Ysrael Placencia, Jason Jutz, Seth Boutin, Sergio Saucedo
Report | Print
Nov 29, 2023 -

Family Toyota of Burleson responded

We're pleased to hear that Jason and Sergio assisted you effectively at Family Toyota of Burleson. We hope the experience with our dealership was convenient for you. Thank you for your review!

November 29, 2023

Austin was great to work with as he helped us find exactly what we were looking for in the new grand highlander. Thanks a bunch! More

by Shannon Carver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Herndon, Austin Easley
Report | Print
Nov 29, 2023 -

Family Toyota of Burleson responded

We appreciate your compliment towards Austin, and we're happy that you found what you were looking for in the New Grand Highlander. Thank you for choosing Family Toyota of Burleson.

November 29, 2023

We worked with Mat, and he was very knowledgeable and easy to work with. It’s a difficult time to buy a car right now, but he was able to find us what we wanted, and was so kind and understanding of our More

by Jenny27
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mathew Herndon
Report | Print
Nov 29, 2023 -

Family Toyota of Burleson responded

Appreciate your words about your experience with Mat at Family Toyota of Burleson. We're glad he was able to locate what you were looking for. Kind note that we look forward to being part of your future car buying experiences.

Nov 29, 2023 -

Family Toyota of Burleson responded

Appreciate your words about your experience with Mat at Family Toyota of Burleson. We're glad he was able to locate what you were looking for. Kind note that we look forward to being part of your future car buying experiences.

November 25, 2023

They were amazing, they help a lot answer all my question and make me happy. More

by Meligomez2181
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Canada
Report | Print
Nov 25, 2023 -

Family Toyota of Burleson responded

We appreciate your positive review of Family Toyota of Burleson. Understanding our customer's needs is essential for us. Happy to have made your experience a comfortable one.

November 24, 2023

Sierra was GREAT and the customer service from all of your staff was A-1! More

by Lucy Price
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Bender, Sierra Mickens
Report | Print
Nov 24, 2023 -

Family Toyota of Burleson responded

We appreciate your positive feedback. It's fantastic to hear that Sierra and our team provided helpful service at Family Toyota of Burleson.

November 23, 2023

Thanks Tyler for all your recommendations and expediency. I love Family Toyota of Burleson Service department More

by Paul Denman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Langer , Paul Denman
Report | Print
Nov 23, 2023 -

Family Toyota of Burleson responded

We appreciate your positive feedback about Family Toyota of Burleson Service department. Tyler and the team are glad to be able to assist. Thank you for choosing us!

November 23, 2023

Very thoughtful and informative staff who work to help you have a good experience and who look to getting you the car and deal you want. More

by hillbk72
Recommend Dealer
Yes
Employees Worked With
Paul Denman
Report | Print
Nov 23, 2023 -

Family Toyota of Burleson responded

We appreciate your kind words about the team at Family Toyota of Burleson. We're glad they could offer you a pleasing car-buying experience and find just what you needed. Safe travels!

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