
Family Toyota of Burleson
Burleson, TX
Filter Reviews by Keyword
By Type
6,383 Reviews of Family Toyota of Burleson
Painless and Happy The whole crew treated me like family. Faheem worked very hard to get the price I needed. Save time go here first. Honest Friendly Professional The whole crew treated me like family. Faheem worked very hard to get the price I needed. Save time go here first. Honest Friendly Professional More
It was great knowing they are willing to work with you. I went in to lease a Corrolla and they were very straightfoward with me. Sierra Mickens told me what she could do for me and that was helpful. Sierr I went in to lease a Corrolla and they were very straightfoward with me. Sierra Mickens told me what she could do for me and that was helpful. Sierra kept going back and forth with the manager and was able to help me get in the payment range I was looking for. Afterwards Faheem and Chris called me to make sure everything is going good with the me and the car. The after service is what makes me stay with toyota and shop here for my truck in 3 years. Thanks Sierra! More
Very Friendly Danny made our car shopping a pleasure, which is really hard to do, since I hate to car shop. I told him I was limited on time and he made it happen. Danny made our car shopping a pleasure, which is really hard to do, since I hate to car shop. I told him I was limited on time and he made it happen. More
Breath of fresh air! My wife and I had been looking for a used Honda Odyssey for a number of weeks. We found matching our needs and contacted the dealership via an online My wife and I had been looking for a used Honda Odyssey for a number of weeks. We found matching our needs and contacted the dealership via an online link. Danny Vu responded back very quickly and over the course of 3 emails answered all of my major questions and had the car ready for me to look at as soon as I arrived that evening. Even though Danny could not be there, he passed me off to Skeeter Pooch who was up to speed on all of Danny and my correspondence. By this point I was sick shopping around and tired of all the hassle I had been through at 2 other dealers. I let Skeeter know and he was more than accommodating. He never pushed or tried to jerk me around. Unfortunately we were not able to make it work that night, I was able to make some things happen on my end and two days later I was back and driving home in our new (used 2013) car. During the process I was also greeted by the owner Skip Jabbar and his wife. Both were super kind. Finally, Kevin in finance, got me squared away really quickly. Everyone was very professional. Overall I felt I got a very fair deal, they did not try push me towards another car, and ultimately they lived up to their name of "family". I will give them the first shot at my business from now on. Well done gang. More
awesome experience This was my first time buying a vehicle through a dealership and it was a great experience. I would definitely recommend to see Tammy Rix. This was my first time buying a vehicle through a dealership and it was a great experience. I would definitely recommend to see Tammy Rix. More
It was AWSOME, truly a different experience from going to an average Car dealership. Lets start with Derrick, what an amazing guy, at all times of my car purchase e truly a different experience from going to an average Car dealership. Lets start with Derrick, what an amazing guy, at all times of my car purchase experience, he was there to explain and suggest the best options for me. Dustin being the General Manager, took time from his busy schedule to come help out. Sierra's knowledge of operation of the vehicle blew my mind. After the wonderful experience I was going thru, Faheem finished my Car purchase with a Cherry on Top :-). Overall, Family Toyota is an awesome place to go shop for a family, or individual vehicle. More
Family of Friends with a caring hospitality fit for a queen I was amazed by the caring attitude and honesty of the staff. They did not try to haggle me at all. The staff treated me with royalty. The service I r I was amazed by the caring attitude and honesty of the staff. They did not try to haggle me at all. The staff treated me with royalty. The service I received was completely concise and courteous. I will forever be grateful for my new car buying experience with Family Toyota, where they do value the customer as an individual and their family. They are the epitome of a Family-friendly dealership. More
Good people with good values. Family Toyota of Burleson were great people with your interest in mind first. They up front honest and no hassle service. I Got a great deal. Family Toyota of Burleson were great people with your interest in mind first. They up front honest and no hassle service. I Got a great deal. More
A fresh and pleasant experience! From the moment we stepped onto the lot we were greeted with smiles & helpful people. We shared our story, from that moment, Burleson Toyota delivered From the moment we stepped onto the lot we were greeted with smiles & helpful people. We shared our story, from that moment, Burleson Toyota delivered! More
Incredible experience from a family with disabilities No amount of research into a specific vehicle or dealership could have prepared us for the interactions at Family Toyota. The phrase "going above and No amount of research into a specific vehicle or dealership could have prepared us for the interactions at Family Toyota. The phrase "going above and beyond" doesn't begin to tell a potential buyer what it was like to deal with them. Richard Creek, our sales person, was made aware of the restrictions I had including the wheelchair access, the need to be able to help my twins, make the van not only accessible but fun as the physical decline was significant. Richard and the financial team led by Dustin Herndon were in constant contact, weighing the best options for us, minute by minute, transporting the van to have the wheelchair lift put on, delivering it back to me and even helping with the additional customizations through honest recommendations. Having gone through multiple attempts at "accessible" vehicles I knew this one was a significant one but these two men and the brand they represent are a true testament to good character and a dealer with the name Family in it. We consider them part of our family now and will continue to do so. We do our best to refer people there and especially those with challenges to feel at ease and supported. My children take a personal responsibility to this van including calling it "ours". That is what Family Toyota does for anyone who comes in contact with them. More