Family Toyota of Burleson

Our best car shopping experience ever! When you think of buying a car most the time you start thinking of how the dealership is going to try to clean out your wallet as best as they can. Yo When you think of buying a car most the time you start thinking of how the dealership is going to try to clean out your wallet as best as they can. You then start thinking about how you're going to have to talk them down in price and in interest rates. We had the exact opposite experience with Family Toyota of Burleson. Our family lives in Midland, Texas and had one of our cars give out on us a little over a week ago. I started researching the few cars I had always considered to be good vehicles and usually reasonably priced. I eventually decided upon a four cylinder Toyota Camry because of the quality Toyota offers and the fuel efficiency and features the Camry had in particular. The next step was figuring out who to buy it from. I soon found myself on an app called Autotrader where I found Family Toyota of Burleson selling a brand new Toyota Camry for $2,100 less than my local dealer in Midland and close to $6,000 less than the listed MSRP. That was a better deal than anything else I had seen in not only Texas, but several other states as well. I contacted the dealership and started talking with Josh there. He was really helpful and very straightforward about additional costs like the window tint and weather package that was already installed on their vehicles and the additional cost that would be. He made sure I didn't have any surprises after making an almost five hour trip to purchase the car. He really earned my trust there. It seems that most people leave all the fine print left unsaid until after they have you in their doors and signing papers. Josh did just the opposite and it put my mind at ease about working with him and the dealership overall. Financing through Toyota was the best option for us as they were offering $2,250 between two rebates. I wanted to be sure that we qualified for the rebates and financing before making the trip out there and Mark in the financing department was very helpful in directing me to their online financing application and how to fill out a couple parts I wasn't sure about. He made sure I got the rebates and within twenty minutes or so of me submitting my application he let me know that I was approved for the rebates and the financing. With that we were off for a road trip. Five hours later we got to the dealership where Josh had already had the car detailed with its Texas registration on the windshield so the car was ready to go. That was very thoughtful as we were arriving at the dealership an hour before they closed and were going to attempt to get back on the road home that night. Filling out the paper work was easy and everyone was very helpful and professional. I didn't even bother trying to talk them down in price as I already knew I was getting the best deal in the state! It was painless and easy! A real positive experience! These guys are straight shooters and it was well worth the drive to be able to work with honest and courteous people who gave us a great deal! If you're in the market for a Toyota, definitely check this place out! More

Painless and Happy The whole crew treated me like family. Faheem worked very hard to get the price I needed. Save time go here first. Honest Friendly Professional The whole crew treated me like family. Faheem worked very hard to get the price I needed. Save time go here first. Honest Friendly Professional More

As easy as it can get - thank you Danny (Vu)! I'll start with even before I got the dealership - Danny called me in response to a text I had sent expressing interest in a 4Runner I had seen online I'll start with even before I got the dealership - Danny called me in response to a text I had sent expressing interest in a 4Runner I had seen online. He answered my initial questions in a very straightforward manner and I felt very comfortable making the hour-long drive to meet with him and check out the inventory. Danny is very friendly, efficient, straight-forward and knowledgeable about the model I wanted. He did not give me the run-around on inventory or try to talk me out of what I wanted just to make a sale on what was on hand. Going over pricing was also very straight-forward, no BS about the cost and the amazing internet price was not bogus (still got an even better than that!). I was very satisfied with the price I got and Truecar.com would agree that it was a great deal. Even after we closed the deal, Danny still made sure I was attended to and took the time to help set up my phone pairing with the vehicle, setting up my home address for the Nav system and showing me the 4WD and vehicle safety assist features. I drove away a very happy customer and would highly recommend Danny and the dealership to anyone that is looking for a Toyota. I bought a 2016 4Runner Trail. I worked with Christy Henderson on the financial paperwork. I came in with pre-approval from a credit union and she was so efficient with getting everything done I was with her for all of 10 minutes. More

Very Friendly Danny made our car shopping a pleasure, which is really hard to do, since I hate to car shop. I told him I was limited on time and he made it happen. Danny made our car shopping a pleasure, which is really hard to do, since I hate to car shop. I told him I was limited on time and he made it happen. More

It was great knowing they are willing to work with you. I went in to lease a Corrolla and they were very straightfoward with me. Sierra Mickens told me what she could do for me and that was helpful. Sierr I went in to lease a Corrolla and they were very straightfoward with me. Sierra Mickens told me what she could do for me and that was helpful. Sierra kept going back and forth with the manager and was able to help me get in the payment range I was looking for. Afterwards Faheem and Chris called me to make sure everything is going good with the me and the car. The after service is what makes me stay with toyota and shop here for my truck in 3 years. Thanks Sierra! More

Breath of fresh air! My wife and I had been looking for a used Honda Odyssey for a number of weeks. We found matching our needs and contacted the dealership via an online My wife and I had been looking for a used Honda Odyssey for a number of weeks. We found matching our needs and contacted the dealership via an online link. Danny Vu responded back very quickly and over the course of 3 emails answered all of my major questions and had the car ready for me to look at as soon as I arrived that evening. Even though Danny could not be there, he passed me off to Skeeter Pooch who was up to speed on all of Danny and my correspondence. By this point I was sick shopping around and tired of all the hassle I had been through at 2 other dealers. I let Skeeter know and he was more than accommodating. He never pushed or tried to jerk me around. Unfortunately we were not able to make it work that night, I was able to make some things happen on my end and two days later I was back and driving home in our new (used 2013) car. During the process I was also greeted by the owner Skip Jabbar and his wife. Both were super kind. Finally, Kevin in finance, got me squared away really quickly. Everyone was very professional. Overall I felt I got a very fair deal, they did not try push me towards another car, and ultimately they lived up to their name of "family". I will give them the first shot at my business from now on. Well done gang. More

awesome experience This was my first time buying a vehicle through a dealership and it was a great experience. I would definitely recommend to see Tammy Rix. This was my first time buying a vehicle through a dealership and it was a great experience. I would definitely recommend to see Tammy Rix. More

Family of Friends with a caring hospitality fit for a queen I was amazed by the caring attitude and honesty of the staff. They did not try to haggle me at all. The staff treated me with royalty. The service I r I was amazed by the caring attitude and honesty of the staff. They did not try to haggle me at all. The staff treated me with royalty. The service I received was completely concise and courteous. I will forever be grateful for my new car buying experience with Family Toyota, where they do value the customer as an individual and their family. They are the epitome of a Family-friendly dealership. More

Good people with good values. Family Toyota of Burleson were great people with your interest in mind first. They up front honest and no hassle service. I Got a great deal. Family Toyota of Burleson were great people with your interest in mind first. They up front honest and no hassle service. I Got a great deal. More

A fresh and pleasant experience! From the moment we stepped onto the lot we were greeted with smiles & helpful people. We shared our story, from that moment, Burleson Toyota delivered From the moment we stepped onto the lot we were greeted with smiles & helpful people. We shared our story, from that moment, Burleson Toyota delivered! More