Family Toyota of Burleson

excellent service Excellent service all around. Josh Tackett is an excellent sales representative, answered all of our questions, and took the time to try to give us th Excellent service all around. Josh Tackett is an excellent sales representative, answered all of our questions, and took the time to try to give us the best deal he could. More

Nice people and Nice place I bought a Corolla at another dealer last year but have used Family Toyota for service since it is near our home. I really liked the people and treatm I bought a Corolla at another dealer last year but have used Family Toyota for service since it is near our home. I really liked the people and treatment and knew that if we needed another car, we'd check here first. Sure enough, we needed a car, I requested info on a car on the website, and Darell Shaffer emailed me with info. We met with him with the intent of test driving a 2015 Camry. The only one left was in the showroom and he pulled it out, handed us the key, and off we went. It was like borrowing a car from a favorite relative. We came back with the intent of possibly buying it and Darell did not pressure us to buy it. He helped re-work figures to help us on the trade-in. He and my wife and I talked like we were family. My wife, who has a Master's Degree in Marketing, commented to me and him about how very impressed she was how the building and people were geared for the customer. Everyone there we saw greeted us and looked us in the eyes. No pressure or rush to buy. My wife hates car shopping but she, who is hard to impress, was impressed with our experience. We highly recommend Darell , Family Toyota, and the other employees we met.. More

Courteous, friendly and authentic All questions were answered with honesty and integrity. There was no haggling or games to be played. It was a simple matter of having a conversation All questions were answered with honesty and integrity. There was no haggling or games to be played. It was a simple matter of having a conversation of what I as a consumer desired and learning from Vu (Danny) what Family Toyota had to offer. Beyond that, it was a matter of doing the paperwork and that was painless and quick. I even saw the owner on the showroom floor pledging his best for his employee family and he treated the customers with honor and respect even if there was a disagreement. This isn't your typical car dealership. They really do treat you like family. More

Excellent Car Buying Experience!! I highly recommend Family Toyota of Burleson if you are in the market for a new vehicle. The service that I received was truly outstanding. The team I highly recommend Family Toyota of Burleson if you are in the market for a new vehicle. The service that I received was truly outstanding. The team of Emanuel "Manny" Jimenez and Faheem Darville worked extremely hard to make my overall car buying experience enjoyable. They were both very responsive regarding any questions that I had and have gone above and beyond in providing excellent customer service. There is truly a "Family" atmosphere at this dealership. I found out about Family Toyota through Costco's Auto Buying program and as always, Costco has done an excellent job in seeking out quality partners with which to do business. Thank you for making what can be a very stressful event into one that was very pleasant. Many Thanks, Loren D. More

Easy buying experience If something seems too good to be true it probably is. Not a Family Toyota. Jeff Raim made the process easy -no BS.- up front about everything. Even t If something seems too good to be true it probably is. Not a Family Toyota. Jeff Raim made the process easy -no BS.- up front about everything. Even took a personal check. Got the 4Runner SR5 I wanted with a "few" extras included within a week. Painless experience -no hassle from the sales manager. Paperwork can be completed by email. Family should be your last stop! More

Best buying experience I have ever had I highly recommend Family Toyota of Burleson. The buying experience was the best I have ever had. The test drive was great and did not include any p I highly recommend Family Toyota of Burleson. The buying experience was the best I have ever had. The test drive was great and did not include any pressure to buy that day. They worked on estimating my trade in value while we did the test drive. I was able to do all the rest of my negotiations from home. Once we settled on a vehicle, price, and trade in value we set up a time and the vehicle was already detailed and paperwork was ready when we got there. I highly recommend Family Toyota of Burleson. Vu Tran was the salesperson who took care of everything for us and I would highly recommend going to him. More

Treated like family? Yes!! We recently visited Family Toyota of Burleson to have repair work done on our Camry. Every one in the service department is wonderful! They respect yo We recently visited Family Toyota of Burleson to have repair work done on our Camry. Every one in the service department is wonderful! They respect your time, and treat you like a person, not a number. Thank you, Greg & team!! We were pretty impressed by the service dept., so we decided to browse the new car lot. We were welcomed by Cody. He worked with us to find exactly what we were looking for and never once pressured us to buy. We did a test drive and loved it- and decided to make it ours. Cody & Derrick worked with us to find the best financing terms available to us. Even though we loved the truck and liked the terms, we still wanted to shop around and think on about it. They continued to treat us kindly. Ultimately, we returned to Family Toyota and purchased a vehicle. The price was right, the finance terms we great, and we were blown away by the fantastic folks that work there. Thank you Greg, Cody, Derrick, Chris, & Kevin!! More

Painless car buying experience Referred to Family Toyota by my insurance company. Manny Jimenez was very professional and answered all my questions. Manny went above and beyond to Referred to Family Toyota by my insurance company. Manny Jimenez was very professional and answered all my questions. Manny went above and beyond to get the specific car I wanted in the color I wanted. Unfortunately it was located in Austin so I had to wait a few extra days to get the car to Burleson. Manny then worked with me to get all the accessories and extras installed on the car in a timely fashion. I had visited several other Toyota dealers and was unhappy with the way I was treated. Everyone at Family Toyota worked very hard to make me a satisfied customer. From start to finish, process took less than 10 days, I got a good price, and my new car is stunning. More

WE bought 3 Our daughter needed to get out of a negative equity situation, and Family Toyota provided excellent service before and during and after the sale. My w Our daughter needed to get out of a negative equity situation, and Family Toyota provided excellent service before and during and after the sale. My wife and myself traded our vehicles for new vehicles as well. All three sales were within 10 days. Greg was great to work with along with Michael who helped us decide that leasing made the most sense for our situation at this time. Kevin showed us options to help protect us in the financing of our vehicles and was very professional. Thank you Family Toyota for making this transition so easy and pleasant for us. The Morgans- Terry, Nancy and Katelyn More