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Family Toyota of Burleson - Service Center

Burleson, TX

5.0
956 Reviews

956 Reviews of Family Toyota of Burleson - Service Center

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June 14, 2022

Every visit is always quick and easy and the people there are all extremely friendly and always wanting to help. My service advisor always remembers my name which I like More

by Hankmoorex3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nastassia Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Family Toyota of Burleson responded

Thank you for the fantastic review. We love to hear our team is always so helpful. We are happy to assist with any of your future needs at Family Toyota of Burleson.

June 11, 2022

It is always a good experience with the service department and Irlanne makes it better. More

by irenecarols29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
Jun 17, 2022 -

Family Toyota of Burleson responded

Our Service Team at Family Toyota of Burleson is committed to your needs! We want the best for you and can't wait to see you again! Have a wonderful day!

Jun 17, 2022 -

Family Toyota of Burleson responded

Our Service Team at Family Toyota of Burleson is committed to your needs! We want the best for you and can't wait to see you again! Have a wonderful day!

June 09, 2022

In and out pretty quick for oil change and tire rotation. Comfortable place to wait in the dealership. More

by Melnurse67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 11, 2022 -

Family Toyota of Burleson responded

Hello! We are pleased to know that our Service Team provided quick service for your oil change and tire rotation. Thank you for your business and we look forward to assisting you again at Family Toyota of Burleson.

Jun 14, 2022 -

Family Toyota of Burleson responded

Hello! We are pleased to know that our Service Team provided quick service for your oil change and tire rotation. Thank you for your business and we look forward to assisting you again at Family Toyota of Burleson.

Jun 15, 2022 -

Family Toyota of Burleson responded

Hello! We are pleased to know that our Service Team provided quick service for your oil change and tire rotation. Thank you for your business and we look forward to assisting you again at Family Toyota of Burleson.

June 09, 2022

Lindsey in service has been very helpful in answering questions and providing information. He is timely and pricessional More

by Yoyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristian Berumen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Family Toyota of Burleson responded

Hey! Family Toyota of Burleson sincerely appreciates you leaving this positive star rating and feedback. We hope to have the opportunity of assisting you again in the future.

Jun 13, 2022 -

Family Toyota of Burleson responded

Hey! Family Toyota of Burleson sincerely appreciates you leaving this positive star rating and feedback. We hope to have the opportunity of assisting you again in the future.

Jun 15, 2022 -

Family Toyota of Burleson responded

Hey! Family Toyota of Burleson sincerely appreciates you leaving this positive star rating and feedback. We hope to have the opportunity of assisting you again in the future.

Jun 16, 2022 -

Family Toyota of Burleson responded

Hey! Family Toyota of Burleson sincerely appreciates you leaving this positive star rating and feedback. We hope to have the opportunity of assisting you again in the future.

Jun 16, 2022 -

Family Toyota of Burleson responded

Hey! Family Toyota of Burleson sincerely appreciates you leaving this positive star rating and feedback. We hope to have the opportunity of assisting you again in the future.

June 07, 2022

Very organized, efficient and friendly service. Bought the vehicle at Family Toyota of Burleson and have been extremely pleased in all aspects from purchasing to the Great service! More

by Kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jun 10, 2022 -

Family Toyota of Burleson responded

Hi Kay, we're fortunate to have an amazing Sales Department and we appreciate you taking the time to write such a nice review about our team here. We're thrilled to learn your time at Family Toyota of Burleson was organized, efficient, and an overall positive one. We hope you're enjoying your new vehicle and we look forward to seeing you again!

Jun 12, 2022 -

Family Toyota of Burleson responded

Hi Kay, we're fortunate to have an amazing Sales Department and we appreciate you taking the time to write such a nice review about our team here. We're thrilled to learn your time at Family Toyota of Burleson was organized, efficient, and an overall positive one. We hope you're enjoying your new vehicle and we look forward to seeing you again!

Jun 15, 2022 -

Family Toyota of Burleson responded

Hi Kay, we're fortunate to have an amazing Sales Department and we appreciate you taking the time to write such a nice review about our team here. We're thrilled to learn your time at Family Toyota of Burleson was organized, efficient, and an overall positive one. We hope you're enjoying your new vehicle and we look forward to seeing you again!

Jun 15, 2022 -

Family Toyota of Burleson responded

Hi Kay, we're fortunate to have an amazing Sales Department and we appreciate you taking the time to write such a nice review about our team here. We're thrilled to learn your time at Family Toyota of Burleson was organized, efficient, and an overall positive one. We hope you're enjoying your new vehicle and we look forward to seeing you again!

June 07, 2022

They are friendly helpful everyone nice and Polite customer service explain everything the are doing the service of your vehicle More

by Bvin739
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nastassia Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Family Toyota of Burleson responded

Hi there, thank you so much for sharing your positive feedback about our Service Team here at Family Toyota of Burleson. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

Jun 13, 2022 -

Family Toyota of Burleson responded

Hi there, thank you so much for sharing your positive feedback about our Service Team here at Family Toyota of Burleson. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

Jun 13, 2022 -

Family Toyota of Burleson responded

Hi there, thank you so much for sharing your positive feedback about our Service Team here at Family Toyota of Burleson. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

Jun 14, 2022 -

Family Toyota of Burleson responded

Hi there, thank you so much for sharing your positive feedback about our Service Team here at Family Toyota of Burleson. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

June 02, 2022

Friendly and helpful service advisors. They took care of all my truck's needs in a professional manner and they were fast. Making an appointment was easy, and the staff were mostly great. More

by Liz_Airforce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden Smith
Jun 03, 2022 -

Family Toyota of Burleson responded

Hello! Sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Family Toyota of Burleson and we look forward to servicing your car again when needed.

June 02, 2022

Great experience! First contact there was with a young lady named Abby King who will likely be the head of customer relations one day. She made sure we were well taken More

by txsoonerfan2002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby King, Matt Pollard, Layle, Alrick
Jun 03, 2022 -

Family Toyota of Burleson responded

Hello! We thank you for taking the time to leave a 5-star rating and share your positive experience with our Service Department. We hope you'll think of Family Toyota of Burleson next time your vehicle requires service.

May 24, 2022

Shawn Bennett was terrific to work with. He did a fabulous job of helping me get my vehicle towed in for service and was very diligent about keeping me updated as the process and repairs wer More

by Rjs2456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Bennett
May 25, 2022 -

Family Toyota of Burleson responded

It sounds like you had a very helpful experience with our Service Team. That's exactly what we like to see! Thank you for bringing your vehicle to us at Family Toyota of Burleson and we look forward to servicing your car again when needed.

May 20, 2022

Awesome service department for my older Lexus. They have always diagnosed and fixed whatever is wrong. More

by gracefoster.usa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Family Toyota of Burleson responded

Thank you for your positive review. Our Service Team will always be here at Family Toyota of Burleson to help with any future needs.

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