Family Toyota of Burleson - Service Center

First Oil Change Thanks to Richard and the other great people in the Service Dept. at Family Toyota in Burleson! I bought my car there in July and just had my first o Thanks to Richard and the other great people in the Service Dept. at Family Toyota in Burleson! I bought my car there in July and just had my first oil change. Everyone was helpful, friendly and fast! More

My compliments The service I have received for my 4Runner has always been top-notch and reasonably priced. Nino was the service technician who worked with me today. The service I have received for my 4Runner has always been top-notch and reasonably priced. Nino was the service technician who worked with me today. He was professional, friendly, and represented the dealership in the best way possible. More

Ava goes beyond making sure you are happy. I have been to this dealership 3 times. Each time I have always used Ava Winchester. SHE IS GREAT! Everyone that I have had to deal with at this deal I have been to this dealership 3 times. Each time I have always used Ava Winchester. SHE IS GREAT! Everyone that I have had to deal with at this dealership if always so caring. More

Best customer service This was by far the best customer service I've ever experienced. Ava Winchester single handedly won a customer for life. They even washed and vacuumed This was by far the best customer service I've ever experienced. Ava Winchester single handedly won a customer for life. They even washed and vacuumed my truck. Awesome place. More

AVA'S THE BEST ! ! ! I've serviced my toyotas ( wife & daughters also ) over the years in 4 or 5 dealerships, in the metroplex, and i gotta tell ya " THE FAMILY " IS TH I've serviced my toyotas ( wife & daughters also ) over the years in 4 or 5 dealerships, in the metroplex, and i gotta tell ya " THE FAMILY " IS THE WAY TO GO… and "AVA" is the best service writer i've ever had. SHE REALLY LISTENS to you, and then takes it from there … give her a call… you'll see. More

Excellent Service Department I have been to other Toyota dealerships, and none compare to Family Toyota. The customer service is exceptional. This dealership has such a positive v I have been to other Toyota dealerships, and none compare to Family Toyota. The customer service is exceptional. This dealership has such a positive vibe from the moment you walk in the door. I never have to worry about how long I will wait when I am having my Tundra serviced. Make sure you see Ava, she will ALWAYS make sure you are taking care of and satisfied with your service. She is always willing to make the extra effort. I would recommend this dealership to anyone, you will not walk away without great service. More

Richard Creek-Friendly/Fast Richard was quick to take care of needs and was able to answer my questions. They return your car clean!!!! The waiting rooms are comfortable. Richard was quick to take care of needs and was able to answer my questions. They return your car clean!!!! The waiting rooms are comfortable. More

Outstanding Service!! 5 Stars!!! I approached the General Manager with a complaint. He immediately sat down with me to listen to my concerns. After we spoke he put me in 5 Stars!!! I approached the General Manager with a complaint. He immediately sat down with me to listen to my concerns. After we spoke he put me in touch with one of his Managers. This person took matters into his own hands…literally. A few minutes and a few nuts bolts and screws later I was on my way. Problem solved, happy customer. I will most certainly continue to bring my business to Family Toyota of Burleson. Well Done!!!! More

Excellent Customer Service We brought our '09 Camry in for a few simple maintenance issues. Nino, the service rep was polite and really listened. Our techs, Tyler and Jerry, ben We brought our '09 Camry in for a few simple maintenance issues. Nino, the service rep was polite and really listened. Our techs, Tyler and Jerry, bent over backwards to resolve our question and Gavino, the ASM found out our answer. They DID NOT charge us labor--instead explained a feature we simply didn't know about in our console controls. We, indeed, felt like family--and brought them doughnuts the next day! More

Great Service I went in for my 10,000 mile service and the service department was excellent. Richard Creek was very friendly and informative. The work was completed I went in for my 10,000 mile service and the service department was excellent. Richard Creek was very friendly and informative. The work was completed and my car washed in a very short time. More