Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Faulkner Buick GMC West Chester, INC.
West Chester, PA
2,116 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,116 reviews
August 25, 2023
It took quite long to get an oil change and we left the car but it took all day until late afternoon until they got to it. Service said they were backed up. car but it took all day until late afternoon until they got to it. Service said they were backed up. More
by GUTJM06
Verified Customer
August 25, 2023
Faulkner delivers service rapidly. The key is scheduling you car for that service. They usually succeed in starting the service before or on the scheduled time. However in more emergen The key is scheduling you car for that service. They usually succeed in starting the service before or on the scheduled time. However in more emergency or unplanned problems they do their best to fit your car into their schedule. In problem situations, they always work quickly to determine the scope of the situation so that next steps can be taken as soon as possible. More
by JOEDOYLE3
Employees Worked With
August 25, 2023
They’re service deputies excellent work and I would recommend them to anyone thanks thanks recommend them to anyone thanks thanks More
by Tmoruzzi
Employees Worked With
Other Employees :
Tiffani Wynn
August 25, 2023
First time here and very impressed! They took me in first time customer no problem. They took me in first time customer no problem. More
by Ajsundo
Employees Worked With
August 25, 2023
Easy process and friendly staff made my visit a great experience. I will be back. experience. I will be back. More
by Laura
Employees Worked With
August 25, 2023
Service writer forgot some stuff I mentioned but Service Manager Bernie got it done for me while I waited which was great! Manager Bernie got it done for me while I waited which was great! More
by miller19063
Employees Worked With
August 24, 2023
We have purchased cars at Faulkner and have always used their service organizations. Appointments are always on time. Services requested are completed in the time frame projected by Faulkner. Unexpected is their service organizations. Appointments are always on time. Services requested are completed in the time frame projected by Faulkner. Unexpected issues found are presented clearly with time frames and projected costs. They present expected completion times and if time is available will offer to complete the service. A good company in all aspects! More
by JOEDOYLE3
August 24, 2023
They attempted to upsell the entire time. They said I should buy a new number for $3,000. My bumber has no damage. I wouldn’t use this dealer again because of their tactics. I have purch They said I should buy a new number for $3,000. My bumber has no damage. I wouldn’t use this dealer again because of their tactics. I have purchased many cars from here in the past but not again. More
by JDOUGHERTY1
Employees Worked With
August 24, 2023
I love my car and this dealership. The service department is Awesome, Leslie and all the staff are kind, friendly, knowledgeable, and professional. They truly care about the customers. The service department is Awesome, Leslie and all the staff are kind, friendly, knowledgeable, and professional. They truly care about the customers. More
by kmcconnell
Employees Worked With
