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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,348 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,348 reviews
May 10, 2018
Excellent sales staff & Great experience as usual We were greeted by Bryant Pullins (24 years sales experience) as soon as we entered the showroom and began viewing the car we wanted. He was very help We were greeted by Bryant Pullins (24 years sales experience) as soon as we entered the showroom and began viewing the car we wanted. He was very helpful in answering all our questions and arranging a test drive. Thanks to Michael Strohmetz (the General manager) for his assistance. You have an excellent facility.They were able to find in their stock the exact car I wanted at a reasonable price. Hope will do business with you again. WIsh you and your company with success. More
by Trung T. Truong
Employees Worked With
Other Employees :
Matt Corcoran, Melanie Laird, Karl Graves
Helpful May 10, 2018
45,000 Mile Service I dealt with Jack who is very competent, courteous and accommodating. I stopped in the day before and was told to drop off car the next morning. I ex I dealt with Jack who is very competent, courteous and accommodating. I stopped in the day before and was told to drop off car the next morning. I explained my problem but the dash light, service engine light had gone off in the morning, after being on for 2 days. Since I was due for 45,000 mile service I agreed to their doing it. I dropped car off on my way to work and by 11:00 I received a call that it was done. The driver picked me up to get it. Very timely More
by JUDITH.HARRIS
Verified CustomerEmployees Worked With
Jack Platt
May 10, 2018
state insp ~ routine maintenance Everything was ~ I guess. We took car in at about 0800 and it wasn't ready until after 1500. I was told that our car was put on low priority (my term) Everything was ~ I guess. We took car in at about 0800 and it wasn't ready until after 1500. I was told that our car was put on low priority (my term) because those who were waiting received higher priority. I don't think that is fair. Just because we don't sit and wait doesn't mean we don't want service and car returned ASAP ~ agree? More
by FELLGA
Employees Worked With
Jack Platt
May 09, 2018
Great experience!!! Our recent visit to Faulkner brought us to purchase our 2018 Yukon. Tom Delgott was amazing with facts and details that helped us reach our decision. Our recent visit to Faulkner brought us to purchase our 2018 Yukon. Tom Delgott was amazing with facts and details that helped us reach our decision. We purchased our previous GMC truck from Tom and wanted to continue our relationship with him and Faulkner. Staff assisting with the purchase were top notch. A great experience!!! More
by hoboyer
Employees Worked With
May 08, 2018
Excellent Service Friendly and prompt as usual. Great communication throughout the process and willing to go out of their way to ensure that I'm in the loop during the Friendly and prompt as usual. Great communication throughout the process and willing to go out of their way to ensure that I'm in the loop during the service. More
by MIKELLEY85
Employees Worked With
Jack
May 08, 2018
Pleased! From the start, Bryant, our salesman was truthful and down to earth! Due to his trust, and the overall deal of the vehicle, we did not hesitate to buy From the start, Bryant, our salesman was truthful and down to earth! Due to his trust, and the overall deal of the vehicle, we did not hesitate to buy the SUV! The owner is also a trustworthy man who cares about his customers and employees! More
by SUG27
May 08, 2018
Perry is a pro Faulkner was not the first dealership I spoke with but I had the best salesperson experience with Perry Bonifazi. He really listened to my criteria a Faulkner was not the first dealership I spoke with but I had the best salesperson experience with Perry Bonifazi. He really listened to my criteria and my concerns and didn't just try and sell me anything on the lot that wasn't the perfect fit. I was buying a used vehicle to be my 16yr olds first car and it had to be the right choice. We didn't want to break the bank given the situation but reliability and safety were big concerns. Perry went the extra mile and found us the best choice at a different Faulkner location (Bethlehem) had it brought to West Chester within days and made the whole experience feel like a big win! I will go to Faulkner first next time. Thanks Perry. More
by JCKCULLEN
Employees Worked With
May 08, 2018
Excellent work Always on point and willing to help can’t say enough about the service people are fast and efficient and take care of there customers with top no Always on point and willing to help can’t say enough about the service people are fast and efficient and take care of there customers with top notch service More
by MAVERICKSARMY
Employees Worked With
May 08, 2018
thorough and professional My service work was completed quickly with all needs explained by the service rep. she explained what had to be done both during this visit and for my My service work was completed quickly with all needs explained by the service rep. she explained what had to be done both during this visit and for my next scheduled visit. More
by RAVINESP4
Employees Worked With
Leslie Hurst
May 08, 2018
Perry was great to deal with I had been looking for about a week, for a 2 year old Yukon or Sierra Denali. I have been going to Faulkner's service for years and thought I would s I had been looking for about a week, for a 2 year old Yukon or Sierra Denali. I have been going to Faulkner's service for years and thought I would stop in and see what they had. Perry Bonifazi was recommended by a friend and what a great guy. Perry described a new GM incentive program that just came out on the new Sierra Denali trucks they had in stock. It worked out to be a great deal so I bought a new Denali instead of a used one. All around, Faulkner GMC of West Chester was a great buying experience. More
by jhincks
Employees Worked With
