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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,957 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,957 reviews
September 04, 2019
Job was done very perfect on my Buick I had noise in my car which was bothering me for a while.Along with I got my engine light and battery smoke and service power steering message.As it i I had noise in my car which was bothering me for a while.Along with I got my engine light and battery smoke and service power steering message.As it is popped all of a sudden I was frustrated.But theyfiguredoutmybattery and left wheel bearing to be changed.That was it and my car run like a new car with 125000 miles obit. It is Buick Verani 2013. More
by MOTHIAMALRAJ
Verified Customer
September 02, 2019
Great !!! Miss Hurst is an asset to your company. Overall service was excellent, couldn’t have asked for anything more..Would recommend Faulkner dealerships to family and friends. Very knowledgeable Overall service was excellent, couldn’t have asked for anything more..Would recommend Faulkner dealerships to family and friends. Very knowledgeable and friendly staff made my experience a breeze. More
by Martin137
Employees Worked With
September 02, 2019
Why me I brought my car from here and it's always something when I bring my truck there, all I asked for was a oil change, and the ten points, it wasn't don I brought my car from here and it's always something when I bring my truck there, all I asked for was a oil change, and the ten points, it wasn't done, also I asked for lug nuts for my truck, they sold and put the wrong ones on my truck, now I have to take off of work for this, Minor problem that could have been taking care of, no the service manger Kim/kelly, was being selfish, and refuse to have my truck checked out, I wasn't looking for anything free other than the ten point, I didn't received it the last time I visit you're shop. More
by JHARDRICK1724
Employees Worked With
September 02, 2019
Jacks the man! Always nice to have an honest service Dept and great tech to make you feel like your a person and not just number. If I have to go back I will be def Always nice to have an honest service Dept and great tech to make you feel like your a person and not just number. If I have to go back I will be def going to see Jack! More
by THEKIDD08
Employees Worked With
Joel, Jack Platt
August 29, 2019
Always a good experience I drive 25 miles each way to return to Faulkner where I bought my vehicle. The reason is simple. They give me the best and most courteous service that I drive 25 miles each way to return to Faulkner where I bought my vehicle. The reason is simple. They give me the best and most courteous service that I have ever experienced. More
by CHUCKHEPLER
August 28, 2019
Yearly inspection I recently dropped off my 2014 F150 for its yearly inspection and regular maintenance. I’m never disappointed. I have to acknowledge, Ted Donnan, the I recently dropped off my 2014 F150 for its yearly inspection and regular maintenance. I’m never disappointed. I have to acknowledge, Ted Donnan, the shop Foreman. I’ve know Ted since 2009 from bringing my GMC ACADIA into Faulkner West Chester for service. Ted is honest, friendly and efficient with keeping me informed while my car/truck is there for service. More
by daniellemccue
Employees Worked With
Ted Donnon
August 28, 2019
Great Service!!! Took our Acadia in for an oil change. Service was quick and hassle free. Knowledgeable staff. I would recommend this place to anyone. The dealership h Took our Acadia in for an oil change. Service was quick and hassle free. Knowledgeable staff. I would recommend this place to anyone. The dealership has been fantastic too! More
by RC3124
Employees Worked With
Other Employees :
Karl Graves, Jack Platt, Ted Donnon, James Keyser
August 28, 2019
Very Professional and Courteous Staff I always find the staff at Faulkner Buick GMC in West Chester to be professional, helpful and courteous. I’ve been buying and servicing my new and use I always find the staff at Faulkner Buick GMC in West Chester to be professional, helpful and courteous. I’ve been buying and servicing my new and used vehicles at Faulkner Buick GMC for years. More
by ROBERT.1.DELMORO
Employees Worked With
Other Employees :
Tony Mazzola, Karl Graves, James Keyser
August 22, 2019
Oil Change and Tire Rotation Service was completed on time. Issue was identified with oil filter housing gasket that was promptly repaired. This issue was an issue that I had noti Service was completed on time. Issue was identified with oil filter housing gasket that was promptly repaired. This issue was an issue that I had noticed but had failed to mention. Overall good service. More
by Carguy105
Employees Worked With
August 20, 2019
Super! Excellent service! Jim Keyser was very thorough and service oriented. I will definitely ask for him on my next visit. Overall my service experience wa Excellent service! Jim Keyser was very thorough and service oriented. I will definitely ask for him on my next visit. Overall my service experience was excellent. More
by Keith Bingham
Employees Worked With
James Keyser
