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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
2,010 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 2,010 reviews

March 23, 2025

Friendly, personable and efficient staff. Made purchasing a new car what it should be- exciting! More

by LCREEK679
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin/ Finance Dept
Mar 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review! We're so glad to hear that our team made your car-buying experience exciting and enjoyable. We truly appreciate your feedback and are grateful for the opportunity to assist you. Enjoy your new car, and we look forward to serving you again in the future!

March 23, 2025

John made the car buying process very easy and worked hard to help us drive off in our new car the same day! More

by MSSHIRLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Johnson
Mar 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

March 23, 2025

Took me in at my scheduled time. Explained work being done as well as estimated time to wait. Vehicle was finished earlier than expected. More

by RON.KREMPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Ron! We're so glad to hear that we were able to take you in on time and keep you informed throughout the process. It's always our goal to exceed expectations, and we're happy to hear your vehicle was finished ahead of schedule. We appreciate your feedback and look forward to serving you again!

March 23, 2025

Had two vehicles serviced on the same day. Rusty had excellent communication throughout the day, and Vince was very helpful during the pick up. More

by Timkukoda
Recommend Dealer
Yes
Employees Worked With
Rusty and Vince
Mar 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Tim! We're so glad to hear that Rusty kept you informed throughout the day and that Vince was helpful during pickup. We truly appreciate your feedback and are happy to know you had a positive experience. We look forward to assisting you with your vehicles again in the future!

March 23, 2025

Great experience, no pressure, straight forward discussions. I was happy I went to visit Faulkner. More

by JJB382
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Simonelli
Mar 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

March 22, 2025

Regularly have two cars serviced here - always have a positive experience with appointments and service requirements handled by Leslie Hurst - I always sit down with a book and wait for service. The ser More

by JDHERTRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review! We're so glad to hear that Leslie consistently provides you with excellent service and keeps you well-informed throughout the process. It’s great to know you find the waiting area comfortable and that all your service needs are handled smoothly. We truly appreciate your feedback and look forward to continuing to assist you with your vehicles!

March 22, 2025

Everyone was extremely nice, patient, and easy to work with. It made for a stress free purchase decision. More

by IMSCOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review, Scott! We're so glad to hear that our team made your car-buying experience stress-free and enjoyable. Patience and great service are what we strive for, and we're thrilled it helped you make a confident decision. We look forward to assisting you again in the future!

March 22, 2025

Great job by the service team. I felt welcomed and informed with my service visit. I appreciate the technician checking in with the vehicle video walking me through my vehicle hea More

by V.HALDEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

March 22, 2025

I really enjoyed coming to this dealership. Everybody was really nice and they did an awesome job with my vehicle. I would definitely return to them the next time I need service done. More

by pcbossack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent C.
Mar 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review! We're so happy to hear that you had a great experience with us and that your vehicle was well taken care of. We truly appreciate your kind words and look forward to assisting you again when you need service in the future!

March 22, 2025

Even though I repeatedly unsubscribe from their survey they send more like cyber xxxxxxxxxx every week. 0 stars and mighg report them for harassment. More

by BMS5096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
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