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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
1,946 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,946 reviews

February 23, 2025

Perfect timing and full service completed quickly. Will be back next service trip, staff was polite and responsive to my needs More

by PETABOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Feb 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

February 23, 2025

Adam and Justin were great in helping me finalize everything I needed for my first car! More

by JHedger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam and Justin
Feb 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for sharing your experience! We're so happy to hear that Adam and Justin were able to help you with everything you needed for your first car. It’s always exciting to be part of that journey, and we’re glad they made the process smooth for you. Enjoy your new car, and if you ever need assistance in the future, we’re here for you!

February 22, 2025

This was my second purchase at this dealership and Brent was courteous and very helpful with the purchase. More

by CAPTDABOAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Simonelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

February 22, 2025

Amazing customer service from a friendly and considerate staff. From the moment I walked in, I was immediately greeted and helped. More

by TONY.MATOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Calvacante
Feb 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your wonderful review, Tony! We're so glad to hear that our team provided you with amazing customer service from the moment you arrived. We truly appreciate your kind words about our friendly and considerate staff. If there's anything else we can assist you with, don’t hesitate to reach out! We look forward to seeing you again soon.

February 21, 2025

Ty-Reese is an awesome service writer. He is always consistent with notifications, both by phone and text. He is a keeper. Dealer fixed a difficult issue after I explained in detail the pr More

by MARCM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty-Reese
Feb 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic feedback, Marc! We're so glad to hear that Ty-Reese has consistently provided you with great service and clear communication. We’re also happy to know that the team was able to resolve the issue for you. We truly appreciate your trust and loyalty, and we’re excited to help you with your next truck purchase! If you ever need anything in the future, don’t hesitate to reach out.

February 21, 2025

Ty-Reese was very friendly and helpful. I appreciate the extra steps he put forth in getting my vehicle serviced correctly. Thank you, Michael More

by MICHAELKIESLING
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ty-Reese
Feb 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your great feedback, Michael! We're so glad to hear that Ty-Reese was able to go the extra mile to make sure your vehicle was serviced properly. We truly appreciate you recognizing his efforts, and we're happy he was able to assist you. If you need anything else, don’t hesitate to reach out!

February 21, 2025

Everyone at faulkner is a pleasure to work with. They diagnose and fix the problems 100% everytime! I cant thank them enough!! More

by JBERARDI105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

February 20, 2025

According to their website, Faulkner had the exact vehicle that I wanted in stock. I clicked the “make an appointment” button and filled out the necessary information. I was very promptly contacted by More

by BHALLRN05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for sharing your experience! We’re thrilled to hear that everything went smoothly and that you’re happy with your new truck. It’s great to know that Tom and the team were able to address your concerns and help you feel confident with your purchase. We truly appreciate your trust in us, and we look forward to assisting you again in the future. Enjoy your new ride!

February 19, 2025

Fantastic and amazing experience with this team. Quick and easy process , and great inventory selection. 10/10 would recommend More

by Dekhi Stinney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the awesome review, Dekhi! We’re thrilled to hear that you had a fantastic experience with our team and that the process was quick and easy. We truly appreciate your recommendation and look forward to assisting you again in the future!

February 18, 2025

Friendly and professional. Answered questions, understood the situation. Offered lical shuttle sevice. Very heloful. Will go back the Faulkner. More

by Endslow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your thoughtful review! We're glad to hear that you had a positive experience with our team. We always aim to provide helpful and professional service, and we're happy that we could meet your needs. We look forward to welcoming you back to Faulkner in the future!

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