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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,998 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,998 reviews
October 11, 2018
NEW CAR PURCHASE EXPERIENCE Everyone was profession, courteous and knowledgeable. We felt a sense of trust dealing with Brett. We felt paying cash should have given us a discou Everyone was profession, courteous and knowledgeable. We felt a sense of trust dealing with Brett. We felt paying cash should have given us a discount. More
by RJCASTAS
Verified Customer
October 11, 2018
New Lease (tech problem) Jack was great, he helped delicate the issue with my car. It went very smoothly. Everyone was very helpful. Customer service is always at a high level Jack was great, he helped delicate the issue with my car. It went very smoothly. Everyone was very helpful. Customer service is always at a high level here. More
by FELLONASTEVE
Employees Worked With
Other Employees :
Matt Corcoran, Tony Mazzola, Jack Platt
October 11, 2018
Car sale Great experience, very nice/neat dealership. Want to please the customer & will do whatever it takes to make the deal happen. Would definitely recom Great experience, very nice/neat dealership. Want to please the customer & will do whatever it takes to make the deal happen. Would definitely recommend buying a new/used car there. More
by Kris
October 11, 2018
Service review Great service,no issues. Waiting time was great. Leslie was wonderful to work with. Everyone very pleasant and friendly.would recommend this dealersh Great service,no issues. Waiting time was great. Leslie was wonderful to work with. Everyone very pleasant and friendly.would recommend this dealership to all my friends. More
by judi52pd
Employees Worked With
Other Employees :
Hugh Gillespie, Jack Platt, Chris Johenning, Ted Donnon, James Keyser
October 10, 2018
finally got truck fixed made a appointment to get vehicle fixed was very surprised how prompt the service agent was and it didn't take long to get the problem fixed. I forgot made a appointment to get vehicle fixed was very surprised how prompt the service agent was and it didn't take long to get the problem fixed. I forgot to get the agent name but he did a very good job More
by jfbtoy56
October 10, 2018
Great service, as usual. Service provide was excellent. Was taken care of in the 2 hour time estimated. Jim Keyser was, as usual, very professional, yet very friendly. Wait ar Service provide was excellent. Was taken care of in the 2 hour time estimated. Jim Keyser was, as usual, very professional, yet very friendly. Wait area is comfortable. More
by fmr64
Employees Worked With
James Keyser
October 08, 2018
Great service Excellent service. Had a rattle for a few months. They found the rattle & fixed the problem immediately. Also found a nail in one of my tires. Excellent service. Had a rattle for a few months. They found the rattle & fixed the problem immediately. Also found a nail in one of my tires. More
by DOWNS342
October 08, 2018
Great service, decent waiting room Worked with Jim Keyser and he was able to get us in and out in 90 minutes for some brake light work, oil change and more. Worked with Jim Keyser and he was able to get us in and out in 90 minutes for some brake light work, oil change and more. More
by jat190
Employees Worked With
James Keyser
October 04, 2018
New Truck Service Oct 3 Been going to Faulkner's GMC for service for years with my 2008 Yukon Denali. Bought a new Sierra Denali and went to Faulkner's for my first oil chan Been going to Faulkner's GMC for service for years with my 2008 Yukon Denali. Bought a new Sierra Denali and went to Faulkner's for my first oil change. Courteous and fast service. More
by jhincks
Employees Worked With
James Keyser
October 03, 2018
I dealt with Daniel Johnston, he was excellent, very helpful The young man I spoke with and his Mgr., very helpful, gave me the information I needed, were very patient with me, as I have never had a 'keyless' ve The young man I spoke with and his Mgr., very helpful, gave me the information I needed, were very patient with me, as I have never had a 'keyless' vehicle, and informed me of the benefits that came with the vehicle. Recommend them highly!! More
by JEAN5149
Employees Worked With
Daniel Johnston and I think his manager was Dave??, Karl Graves
