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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
2,015 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 2,015 reviews

February 05, 2025

The service we received was exceptional. The video was wonderful to see and gear exactly what was done. Everyone was extremely professional. Outstanding. More

by MAFECONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Strohmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty
Feb 05, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that the video helped showcase the work done. It's always our goal to provide exceptional service, and it's great to know that it made an impact. We appreciate your feedback and look forward to working with you again!

February 04, 2025

Always up front good turn around time alittle expensive but the service is good thanks More

by Langslawncare99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your feedback! We're glad to hear that you’re happy with the service and turnaround time. We understand that cost can be a concern, but we’re committed to providing high-quality work that’s worth the investment. We appreciate your business and look forward to continuing to serve you!

February 03, 2025

I had previous repair work completed at Faulkner when I was rear ended. The repair work was completed ahead of schedule and a PERFECT paint match. So when I was rear ended again, I didn't hesitate to retur More

by smedavey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
February 02, 2025

Service writer was fantastic! He took the time to tell me what was exactly wrong with my wives car. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Joe! We're so glad to hear that our service writer was able to take the time to explain exactly what was going on with your wife’s car. Clear communication is so important to us, and we're happy we could provide that for you. We appreciate your feedback and look forward to helping you again!

February 02, 2025

We were very happy with the entire service department. Leslie was very helpful and kind. More

by Big E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

February 02, 2025

Excellent in all aspects I was extremely happy with the service I received on my vehicle. Also have been very happy with the purchase of my vehicle. I highly recommend Faulkner GMC. More

by ADLUHY
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Hurst
Feb 04, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review! We're so glad to hear that you’ve been happy with both your vehicle purchase and the service you’ve received. It means a lot to us that you would recommend Faulkner GMC based on your experience. We truly appreciate your business and look forward to assisting you again in the future!

February 01, 2025

Very easy to work with. Great communication. Friendly. Efficient. Understood my challenging situation and explained everything thoroughly. More

by SSICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great feedback! We’re so happy to hear that you found the experience easy, efficient, and that our team was able to provide the communication and understanding you needed. We always aim to make things as clear and smooth as possible, especially when there are challenges involved. We truly appreciate your kind words and hope to work with you again in the future!

January 31, 2025

Great service. I showed up early and someone unlocked the door to guide me where to go (first time). The timing and experience was seamless. More

by JOHNKANE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi John, thank you for sharing your experience! We’re so glad to hear that your visit was seamless, and we’re happy we could assist you right from the start. It’s great to know that our team made your first visit easy and welcoming. We look forward to serving you again!

January 30, 2025

Leslie always ih helpful and explains everything. She even took pictures of my worn tires More

by PHILIPAULD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words! We're so glad to hear Leslie provided excellent service and took the time to explain everything to you. It's great that she went the extra mile by showing you pictures of your worn tires. We really appreciate your trust and look forward to assisting you again in the future!

January 30, 2025

Professional, friendly and like working with Vincent. Work was finished while waiting and did not take long. More

by TFILLIPPO
Recommend Dealer
Yes
Employees Worked With
Vincent
Jan 31, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great feedback! We're so glad to hear you had a positive experience with Vincent and that the work was completed quickly. We always aim to provide professional and friendly service, and it's awesome to know we hit the mark. Hope to see you again soon!

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