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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
2,116 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 2,116 reviews

August 15, 2025

Very excellent check up done with inspection. Also radiator flush at a very fair price. More

by loko0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic.
Aug 18, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, please let us know if we can do anything else to help!

August 14, 2025

Dan was great to work with. It was a tough situation and he helped make it as easy as possible. More

by SKIBIKEONE
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 15, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words! We're so glad to hear that Dan was able to support you through a tough situation and make the process as smooth as possible. We truly appreciate you taking the time to share your experience and are always here if you need anything in the future.

August 14, 2025

Faulkner always takes care of their customers. Always happy with the service they provide! Look no where else for your service and sales needs, we have purchased all our vehicles here and keep com More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent C
Aug 15, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the kind words and continued trust in Faulkner! We’re truly grateful for loyal customers like you and are thrilled to hear that you've had consistently great experiences with both our sales and service teams. It means a lot that you’ve chosen us for all your vehicle needs and keep coming back to familiar faces. We look forward to serving you for many more years to come!

August 12, 2025

A good GMC dealership that I have purchased vehicles from for over 20 years . Large service department and friendly sales staff. More

by Land Art
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your continued loyalty over the past 20+ years! We're truly grateful for your trust in our team and are thrilled to hear that you've consistently had positive experiences with both our sales and service departments. It’s customers like you who make what we do so rewarding. We look forward to serving you for many more years to come!

August 10, 2025

The service staff is always so professional and helpful. the entire organization makes us feel as though our business is appreciated. More

by DEIRDREDOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi Deirdre, thank you for taking the time to leave a review for us at Faulkner Buick GMC of West Chester. We're happy we could meet your expectations!

August 09, 2025

They are very efficient and do great follow up. They care about the work. No More

by lindalu61
Recommend Dealer
Yes
Aug 11, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you, Linda! We truly appreciate your kind words. It's great to hear that our team's efficiency and follow-up made a positive impression. We genuinely care about the work we do, and it means a lot to know that it shows. Looking forward to seeing you again!

August 08, 2025

Megali, Ken, and Corey were fantastic. The time Megali spent with us going over the computer system in the truck was great The overall experience at this dealership was excellent. More

by JMH11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken and Corey 5 stars each
Aug 11, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Hi JMH, Thank you so much for sharing your experience! We’re delighted to hear that Megali, Ken, and Corey took great care of you and that Megali’s time going over the truck’s computer system was helpful. It’s wonderful to know your overall experience with us was excellent! We truly appreciate your kind words and look forward to serving you again in the future.

August 07, 2025

Service was good, great communication, definitely easy to schedule. Vinnie was very responsive when questions were asked. More

by MERAGLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
Aug 08, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great feedback! We’re glad to hear you had a smooth experience with our service team. Vinnie will be happy to know his responsiveness made a positive impact. We always aim to make scheduling and communication as easy as possible, and it’s great to hear we delivered on that. We appreciate your support and look forward to helping you again in the future!

August 07, 2025

Unbelievably great. Everything went as planned. From timing to price. Would recommend to others. Easy setup for appointment. Drop off went smoothly. Great communication. More

by JFRIES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the awesome review! We're thrilled everything went as planned and that the process—from scheduling to drop-off—was smooth and easy for you. We appreciate your recommendation and look forward to seeing you again!

August 06, 2025

Quick, pleasant and professional. In and out in much less time than I anticipated beforehand. More

by jhaney54
Recommend Dealer
Yes
Aug 08, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, JHaney! Please let us know if we can do anything else to help!