Back

Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
2,024 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
Contact Dealership

705 Autopark Blvd.

West Chester, PA

19382

Directions

By Type

Showing 2,024 reviews

September 01, 2024

Been dealing there for 15+ years and every time has been great. Would not go anywhere else! More

by R1931LSHEP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Strohmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Please let us know if we can ever be of further assistance!

August 31, 2024

I love working with Perry and Faulkner. I have purchased my last three cars there. More

by Happy client
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 31, 2024

Malfunction light indicated a problem in the camshaft area, which sounded serious. Vin and the fellow who followed up on Saturday walked me through the possibilities, costs, parts availability and how t More

by STARJIM104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Jim, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 31, 2024

Leslie is the absolute best. She is the only reason I keep returning. Give that woman a raise More

by TAYLOREDWARDSPMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review, Taylor! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 31, 2024

Leslie and her team went above and beyond the call of duty. Much appreciated. And the problem as of now has been resolved. Very happy thank you More

by HOPEHWOOD717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Hope! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 30, 2024

My problem was diagnosed the part was ordered and installed everything seems to be fine More

by DONPARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent calvacante
Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Don! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 30, 2024

I was very satisfied with my experience with the Faulkner service department. Leslie Hurst was very friendly and helpful. More

by RKEISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Rkeiser! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 30, 2024

This was my fist visit and I was very impressed. My issues were immediately addressed and solved. More

by RNICHOLS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Johnson
Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 28, 2024

I've visited multiple times and haven't ever had an issue getting my vehicle repaired. Would definitely recommend. More

by corrida.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Corrida! Please let us know if we can do anything else to help!

August 25, 2024

Great service rep tech was very good very satisfied with all the service thank you Dave hatt More

by DAVEHATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McQuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner Buick GMC of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

...
52
...