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Faulkner Buick GMC West Chester, INC.
West Chester, PA
2,025 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,025 reviews
August 15, 2024
After taking my 2013 GMC Terrain to Faulkner, MULTIPLE times for the same issue. Incurring 2 rental car bills and the first invoice almost $800.00, to have the issue occur again while traveling on rt 476 times for the same issue. Incurring 2 rental car bills and the first invoice almost $800.00, to have the issue occur again while traveling on rt 476 at night to lose engine power, AGAIN, Took vehicle back, and then was charged another $1 100.00, when asked if the original $800.00 could be considered and deducted since the original $800.00 did not fix the issue was advised about the loaner they provided. Then was told I was advise they were "ATTEMPTING" fix the issue with no guarantee 🤔 More
by Blessed
Verified Customer
August 14, 2024
Tom was great he made the process smooth and easy. I wasn’t expecting to have a hassle free experience. I wasn’t expecting to have a hassle free experience. More
by JOHNZIESEL
August 14, 2024
So far so good. The repair is working...we willsee after a couple weeks thanks The repair is working...we willsee after a couple weeks thanks More
by GLEEHA1946
Employees Worked With
August 13, 2024
Leslie is top notch. Knowledgable, responsive, and professional. We love it when Leslie is our technical advisor. Knowledgable, responsive, and professional. We love it when Leslie is our technical advisor. More
by CEGABEL
Employees Worked With
August 12, 2024
Very helpful and accommodating and grasped what I was looking for immediately. Process was smooth looking for immediately. Process was smooth More
by SRSINJ
Employees Worked With
August 10, 2024
Service scheduling was easy, service was well done and on time and communication with the customer was excellent. time and communication with the customer was excellent. More
by RMSONS
Employees Worked With
August 10, 2024
This was our second purchase in the past year. Both experiences were incredibly satisfying. We were not pressured in any way, and our needs were both anticipated and meticulously executed. Both experiences were incredibly satisfying. We were not pressured in any way, and our needs were both anticipated and meticulously executed. More
by POSITIVELEYANGE
August 09, 2024
Mr Perry made my purchase very easy. He was so Pleasant, Attentive and Professional from beginning to end. I would recommend him and the dealer ship to others He was so Pleasant, Attentive and Professional from beginning to end. I would recommend him and the dealer ship to others More
by NICHOLE.JACKSON0508
Employees Worked With
August 09, 2024
I drive up from Lewis Delaware to this dealer for service. They are far superior to others: customer focused and competent!. service. They are far superior to others: customer focused and competent!. More
by donnashaffer
Employees Worked With
