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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
Vehicles
4.7
2,116 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 2,116 reviews

July 19, 2025

Service advisor Rusty Miller was awesome! Very professional and communicated very well as to what needed to be repaired and what the cost would be. Also used the shuttle service to get me More

by WARDOK123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the fantastic review! We're thrilled to hear that Rusty, Jeff, and Peter all provided you with such a positive and professional experience. Clear communication, friendly service, and convenience are what we strive for, and we're glad we hit the mark. We'll be sure to share your kind words with the team. A++ customers like you make our day!

July 18, 2025

Very helpful and professional Got everything done as proposed and on time He is great More

by DBHARTZELL
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jul 18, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

July 18, 2025

Adam and the finance team were all fantastic! It was a pleasant and accommodating buying experience, and it flowed faster and easier than any other experience I’ve had! More

by Sandra Else
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
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Jul 18, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, Sandra! If there is anything else we can do to help just let us know! Have a great day!

July 17, 2025

Professional service at Faulkner Body Shop. They worked on 2 of my cars by exemplary and skilled professionals. More

by TNAGGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words! We're so glad to hear you had a great experience with the team at Faulkner Body Shop. It's always our goal to provide professional, high-quality work, and it means a lot to know our skilled technicians took great care of both your vehicles. We truly appreciate your trust and look forward to being here whenever you need us!

July 15, 2025

Everyone I had the chance to deal with was very courteous, informative, and professional. Very helpful! More

by ALLENMATTHEW768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words. We're glad to hear that our team was courteous, informative, and professional throughout your experience. It means a lot to us that you found everyone helpful, and we truly appreciate you taking the time to share your feedback. We look forward to assisting you again in the future.

July 14, 2025

Very happy with our experience at Faulkner of West Chester. Always a pleasant experience working with the sales teams and we had a seamless transaction. More

by DUFFY1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Kovack
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Jul 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful feedback! We're so glad to hear you had a seamless and pleasant experience with our sales team at Faulkner of West Chester. It’s always our goal to make the process smooth and enjoyable. We truly appreciate your support and look forward to helping you again in the future!

July 13, 2025

I leased 3 years through Magali Magali was friendly as well as professional and made my lease very easy More

by CowgirlJean123
Recommend Dealer
Yes
Employees Worked With
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Magali Declet
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Jul 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind review! We're thrilled to hear that Magali made your leasing experience smooth and enjoyable. Her professionalism and friendly approach truly make a difference. We appreciate your continued trust over the past three years and look forward to assisting you again in the future!

July 13, 2025

Always first class treatment and service. I go out of my way to go here because of the people and service. More

by RICHMETZ1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you, Rich! We're truly grateful for your loyalty and kind words. It means a lot to know you go out of your way to visit us — our team takes pride in providing first-class service, and we're glad it shows. We look forward to continuing to take great care of you!

July 12, 2025

Had a great experience buying a cart here. Ken and Perry made it easy and enjoyable. I felt respected and my time was valued. I drove home in a great car for a great deal. Thank you More

by SPESPE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the kind words! We're thrilled to hear you had a great car-buying experience with Ken and Perry. It’s so important to us that our customers feel respected and valued, and we're glad that came through. Enjoy your new car — and thank you again for choosing us. We’re here anytime you need us!

July 11, 2025

Rusty Miller took me right in and finished my truck before my appointment time because I was early. I didn’t expect that. Great staff!! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Strohmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the awesome feedback! We’re so glad Rusty was able to get you in early and take care of your truck ahead of schedule — that’s the level of service we strive for! We truly appreciate your kind words and are proud to have such a great team. Looking forward to seeing you again next time!

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