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Faulkner Buick GMC West Chester, INC.
West Chester, PA
2,001 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,001 reviews
May 10, 2024
Easy to schedule and quick service. I would use this dealer again if i need service again. I would use this dealer again if i need service again. More
by DREW41876
Verified CustomerEmployees Worked With
May 09, 2024
Friendly, experienced, well informed staff. They made the car buying experience a little less painful. They made the car buying experience a little less painful. More
by JDBSR1
May 09, 2024
I did not have a favorable experience. I paid almost $1,000 for front brakes. Absolutely ridiculous! The brake pads better be made up of GOLD! Give me a break ! No pun intended! I paid almost $1,000 for front brakes. Absolutely ridiculous! The brake pads better be made up of GOLD! Give me a break ! No pun intended! More
by JAMIE.MURPHY
Employees Worked With
May 08, 2024
Excellent service. Kind and helpful. Pricy but gets the job done right the first time. Kind and helpful. Pricy but gets the job done right the first time. More
by Pharrisonjr11
May 07, 2024
I don’t know if he was having an off day when I was in as he is usually very friendly. This day he came out to let me know about my battery and as I was asking him questions he seemed annoyed I was asking q he is usually very friendly. This day he came out to let me know about my battery and as I was asking him questions he seemed annoyed I was asking questions and he said we aren’t diagnosing it. Just rubbed me the wrong way. Other than that all was ok. More
by CITIGIRLSUNSHINE
Employees Worked With
May 07, 2024
Team was excellent! Service was done quick and efficiently. I could not recommend them enough! Service was done quick and efficiently. I could not recommend them enough! More
by CALVIN
Employees Worked With
May 06, 2024
Good service. Quality work. Wwqwhy do I need to type in at least 15 words. Quality work. Wwqwhy do I need to type in at least 15 words. More
by TOMT59
May 06, 2024
Hard to say if the issue is the dealer's processes or the manufacturer's rules. In either case, the way billing is structured appears to be nickel and diming me. 180 for a diagnostic plus 1000 for the repa manufacturer's rules. In either case, the way billing is structured appears to be nickel and diming me. 180 for a diagnostic plus 1000 for the repair plus 400 for some other "use this with other service" add on. It's frustrating and inhibits trust. Maybe it makes sense to accounting but it's about as clear as medical billing. More
by Anti GM - substandard vehicle
Employees Worked With
May 02, 2024
Dedicated to getting the job completed and correct, and also covering my need for travel while work was being done. also covering my need for travel while work was being done. More
by AJSLEMMER86
Employees Worked With
May 02, 2024
Faulkner service did what I asked in the time they promised. Would recommend them to friends promised. Would recommend them to friends More
by Randy
Employees Worked With
