Back

Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
1,952 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
Contact Dealership

705 Autopark Blvd.

West Chester, PA

19382

Directions

By Type

Showing 1,952 reviews

November 28, 2023

Second time purchasing a new vehicle from Faulkner and Brett. Very professional experience. I would recommend Faulkner to all new car purchasers. More

by hjcarp4
Recommend Dealer
Yes
Employees Worked With
Brett Paden
Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review, hjcarp! We are glad to hear that you had a great experience and found our team to be professional. We appreciate your feedback and hope to serve you again in the future.

November 28, 2023

Prepared and on time. Efficient and very knowledgeable!! No pressure tactics and always had a comparison for you to choose from. More

by DWHITGOALL
Recommend Dealer
Yes
Employees Worked With
Bret Palen
Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, DWHITGOALL! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 26, 2023

I was very pleased with Leslie and the entire service experience. Leslie was very courteous and kept me updated throughout the process. my vehicle was ready when promised. More

by ROBERT.1.DELMORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Strohmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 26, 2023

I am always accommodated with a quick appointment, excellent service and professional advice from the advisor, Leslie. More

by JPARRISHNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review and share your positive experience with us. We're glad to hear that your overall experience was great. We appreciate your business and hope to serve you again in the future.

November 26, 2023

With Leslie as my customer service representative, it's always a great experience! I know my vehicle is being taken care of properly and professionally! More

by Dougc210
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Hurst
Nov 26, 2023 -

Dougc210 responded

Great job

November 25, 2023

Friendly customer service and a friendly service department. They were able to work me into their schedule and get my vehicle done in a mannerly time. More

by KETHMAC032682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, KETH! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 25, 2023

I brought my suv in to have my rear hatch module programmed and when I got back in my car it smelled of oil from the mechanic who was in my car. There was greasy finger prints on my steering wheel a More

by sjjenkins86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Leslie was very friendly and professional and explain everything to me what was going on with my car. I liked dealing with her and hopefully I'll get her again next time. More

by KARENPATRICK17
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Hurst
Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your positive review! We are glad to hear that you had a great experience at our dealership and that our staff was friendly. We appreciate your business and hope to see you again in the future.

November 24, 2023

Rusty is always prompt, honest and delivers in a timely manner. Have used them for over 10 years on a variety of vehicles. More

by mclymer
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, mclymer! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 23, 2023

Great nice wonderful super timely fort night car truck happy thanksgiving turkey potato brake oil More

by JSUTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your positive review! We are glad to hear that you had a great experience at our dealership and that our staff was friendly.

...
85
...