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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
1,953 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,953 reviews

November 19, 2023

Always very helpful. Also offered to wash the car. Always get good service at faulkner More

by DL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 19, 2023

Everyone was a pleasure to work with. Look forward to working with them again. Thanks More

by JOEANDJENM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

November 18, 2023

Terrific experience all around. Thank you. Very professional and courteous treatment from Brett and the Faulkner team. More

by hjcarp4
Recommend Dealer
Yes
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Paden
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Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review, hjcarp! We are glad to hear that you had a great experience and found our team to be professional. We appreciate your feedback and hope to serve you again in the future.

November 18, 2023

Honest and they do excellent work quick and reliable. ? Take all my cars here for years More

by dwhead2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership, dwhead. It means a great deal to us that we have earned your business over all these years. Congratulations!

November 18, 2023

Excellent work. Thank you. Leslie is a trusted advisor and I have been a loyal customer of Faulkner for nearly three decades. More

by KPBREEN
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Hurst
Report | Print
Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

KPBREEN, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 18, 2023

Service was wonderful as always! Luis provided regular updates, and they performed everything within a timely manner. I will gladly return! More

by EEYORESLADE
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Jimenez
Report | Print
Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us! If there is anything else we can do to help just let us know! Have a great day!

November 18, 2023

It was good - said what they would do and I did what they said More

by rsimpson4
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
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Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Rsimpson! We're always here to help if anything else comes up!

November 17, 2023

Service was outstanding. I had a complex issue and they took care of it They will take care of you. More

by JCASHNER2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for trusting us with your vehicle's maintenance needs and making Faulkner Buick GMC of West Chester your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

November 17, 2023

He is not a pleasant person to deal with. He is very arrogant. We will bring our truck somewhere else for service. More

by tblb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 17, 2023

I waited in the service area for the oil change . It was done quickly and efficiently More

by DEBBIEPADEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, Debbie! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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