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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,968 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,968 reviews
October 25, 2023
Both sales and service have provided good response to my needs and questions. Follow-up and communication related to appointments is very good. needs and questions. Follow-up and communication related to appointments is very good. More
by mphillips93
Verified Customer
October 25, 2023
As always Perry gets us what we need! Perry is everything you want in a person who’s taking care of sales for you, I can’t call him a salesman lol. Perry is honest and never pushy, he wor Perry is everything you want in a person who’s taking care of sales for you, I can’t call him a salesman lol. Perry is honest and never pushy, he works hard to try to make sure you get as much as you want in your price range, and overall seems to have his clients best interest at heart. I’ve been leasing cars from Faulkner West Chester since 2016, and I haven’t had a bad experience ever! Even the manager John has been there since the beginning of my relationship with the dealership, and going back 3 years apart almost each time I don’t expect to be remembered, but he always seems too. We always get a warm smile and a genuine check-in on life (as we both have twin sons and 3 boys all together), which is such an amazing feeling to get each time. I’ll continue to go back over and over again, and I hope that if you’re reading this review you decide to go give them a visit also. Oh and leave with your next car too lol! **Same as my goggle review** More
by OPIGIRL
October 24, 2023
Nice service writer, took the time to explain everything. Quick service and prompt, good job. Quick service and prompt, good job. More
by LESLIEDAKKO
October 24, 2023
Leslie is always helpful all of service dept is helpful. You are treated the same even if your car was not purchased at Faulkner. You are treated the same even if your car was not purchased at Faulkner. More
by BMURREY
October 24, 2023
Mike did a great job fitting me in for an inspection. Positive experience like always. Positive experience like always. More
by jware0
Employees Worked With
October 24, 2023
Taking my vehicle to Faulkner is always a pleasant experience. Everyone is knowledgeable and helpful. experience. Everyone is knowledgeable and helpful. More
by KAITLINBRINKER
Employees Worked With
October 23, 2023
Great customer service, couteous, recommendations of services needed, clean waiting area and seem to appreciate their customer's business. services needed, clean waiting area and seem to appreciate their customer's business. More
by Marcus
October 22, 2023
Very professional and easy to work with! Ken Justin and Magali were great! I felt that I was treated with respect and the process was efficient and timely. Highly recommend! Ken Justin and Magali were great! I felt that I was treated with respect and the process was efficient and timely. Highly recommend! More
by NOELLECOKER
October 22, 2023
They were very professional and have good customer service skills. The work was done in the amount of time stated and they let me know of upcoming services that should be done to my Buick Enclave. service skills. The work was done in the amount of time stated and they let me know of upcoming services that should be done to my Buick Enclave. More
by ERNESTTURBESSIJR
Employees Worked With
October 21, 2023
Everyone I dealt with did a good job with this purchase. The only things I wish I could have changed was price and loan percentage The only things I wish I could have changed was price and loan percentage More
by JTOMASZEWSKI002
Employees Worked With
