Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,617 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
Great service. Good communication and completion when promised. Rusty responsive and professional. Confidently can recommend Faulkner service. Good communication and completion when promised. Rusty responsive and professional. Confidently can recommend Faulkner service. More
The online scheduling tool had some display issues on a PC, and it would be beneficial to see/book appointments if waiting through the tool. Working with Patrick great! He took the time to explain what w PC, and it would be beneficial to see/book appointments if waiting through the tool. Working with Patrick great! He took the time to explain what was going on and why the repair was important. The work performed seems fine, and I have the confidence in the shop to know it is done right. Everyone I interfaced with was friendly and courteous. Thank you! More
The service I continue to receive at this dealership is nothing but the ABSOLUTE BEST!! nothing but the ABSOLUTE BEST!! More
The service was great from this dealership! However i specifically scheduled a day when a loaner car would be available for me to use, and upon my arrival I was notified there was none availabl However i specifically scheduled a day when a loaner car would be available for me to use, and upon my arrival I was notified there was none available. So my wife had to drive to the dealership and pick me up More
Brought my car in for an oil change and was a very simple process. Rusty did a great job and I was in and out quickly. process. Rusty did a great job and I was in and out quickly. More
My Buick Cascada needed a new turbo. I needed the car repaired quickly and efficiently as I was leaving for a road trip from Philadelphia to Chicago. The alternative to not having the ca I needed the car repaired quickly and efficiently as I was leaving for a road trip from Philadelphia to Chicago. The alternative to not having the car back was a renting a car for a week with a hefty rental charge. Faulkner GMC Buick expedited the repairs and got them done efficiently with two days to spare. The car, with 63,000 miles, is now running like factory new and the difference in performance is quite evident. Thank you Rusty Miller and your team for all of your help. More
Great service. Great customer service. Did a good job keeping up updated on progress of repairs. Car was cleaned and great care taken to make it look nice. Great customer service. Did a good job keeping up updated on progress of repairs. Car was cleaned and great care taken to make it look nice. More