Faulkner Buick GMC West Chester, INC. - Service Center

Total replacement of Radiator and coolant parts No appointment. Listened to the repair items I wanted and ordered parts accordingly. Completed this major repair in a timely manner. Kept me informed No appointment. Listened to the repair items I wanted and ordered parts accordingly. Completed this major repair in a timely manner. Kept me informed daily as to the repair status. Super job! More

That good when I there They nice and done job correctly all time I bring my car back when I need service They find the problem and fix the way to save money Thanks guys They nice and done job correctly all time I bring my car back when I need service They find the problem and fix the way to save money Thanks guys More

We love Faulkner GMC We are very pleased with the service we get on our truck. They make us feel like family. Always pleasant on the phone and in person. We are very pleased with the service we get on our truck. They make us feel like family. Always pleasant on the phone and in person. More

Jim Keyser excellent service advisor. I'm a regular Faulkner customer for my 213 Terrain. This time, Jim was my service advisor. He is by all means one of the most courteous, professional I'm a regular Faulkner customer for my 213 Terrain. This time, Jim was my service advisor. He is by all means one of the most courteous, professional advisors i've experienced ever!!! He kept me informed throughout the repair process, was quite helpful and as responsive as you could hope for. Faulkner is lucky to have such a great person on the team. Will continue to be a Faulkner customer because of him. Really. More

Service This was a Complicated issue and they didn’t stop until they found it. Thank you for a great job and I will be buying my next car here This was a Complicated issue and they didn’t stop until they found it. Thank you for a great job and I will be buying my next car here More

Jim Keyser--is the best and greatest!! The Service I received was phenomenal because the promptness of service, the attention to detail and Jim Keyser's explanation of the necessity for t The Service I received was phenomenal because the promptness of service, the attention to detail and Jim Keyser's explanation of the necessity for the service as he explained the breakdown of the control system for the front seat controls due to wear and tear. Thank You all so much and especially Jim Keyser. Perry More

Service IS BEST in West Chester Easy to schedule with booking on website. Walk in and just drop off keys. In and out in one hour for routine maintenance. Still under warranty so no c Easy to schedule with booking on website. Walk in and just drop off keys. In and out in one hour for routine maintenance. Still under warranty so no cost. Can you beat that? NO!!! More

Excellent Service Continued excellence in service from Faulkner Friendly and professional I used the free shuttle service for the first time this visit and the driver Continued excellence in service from Faulkner Friendly and professional I used the free shuttle service for the first time this visit and the driver was excellent too. Every time I use Faulkner's services I am impressed with the professionalism and friendliness of their employees. They have an excellent team of people working for them that always make you feel welcome and cared for, Faulkner should be very proud of their team of people and whomever is in charge of hiring for they have assembled a very nice team. Thank you More

Great Brought my car in a few times within the last few months (errors made by the GMC production/factory) and this location has been able to fix it each ti Brought my car in a few times within the last few months (errors made by the GMC production/factory) and this location has been able to fix it each time. More