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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,539 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,539 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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Verified Customer
March 27, 2025
Everyone we dealt with were pleasant, helpful especially on a Friday evening. The whole process was better than expected. on a Friday evening. The whole process was better than expected. More
by CHRISCUSICK
March 26, 2025
Was very professional and seemed to want to get the repairs done as soon as possible. repairs done as soon as possible. More
by PEGGYHENNESSY
Employees Worked With
March 26, 2025
They were very accommodating getting my vehicle scheduled for service. Once the work began, they were very transparent with what needed to be done, the costs, and the time it would take to complete the work. for service. Once the work began, they were very transparent with what needed to be done, the costs, and the time it would take to complete the work. Everyone involved communicated well, and the quality of work was very high. Overall, it was a great experience and I would recommend Faulkner to anyone. More
by TKRAUT
Employees Worked With
Rusty
March 26, 2025
Very good at diagnostic and quick turnaround time on repairs. We have been using them for over 12 years and always had great success. repairs. We have been using them for over 12 years and always had great success. More
by BTAILBONE
March 23, 2025
Had two vehicles serviced on the same day. Rusty had excellent communication throughout the day, and Vince was very helpful during the pick up. Rusty had excellent communication throughout the day, and Vince was very helpful during the pick up. More
by Timkukoda
Employees Worked With
Rusty and Vince
March 23, 2025
Took me in at my scheduled time. Explained work being done as well as estimated time to wait. Vehicle was finished earlier than expected. Explained work being done as well as estimated time to wait. Vehicle was finished earlier than expected. More
by RON.KREMPA
Employees Worked With
March 22, 2025
Even though I repeatedly unsubscribe from their survey they send more like cyber xxxxxxxxxx every week. 0 stars and mighg report them for harassment. they send more like cyber xxxxxxxxxx every week. 0 stars and mighg report them for harassment. More
by BMS5096
Employees Worked With
Dealer rater
March 22, 2025
Regularly have two cars serviced here - always have a positive experience with appointments and service requirements handled by Leslie Hurst - I always sit down with a book and wait for service. The ser positive experience with appointments and service requirements handled by Leslie Hurst - I always sit down with a book and wait for service. The service waiting area is comfortable. Anything needed beyond the reason that I brought the car in for is explained and estimated by Leslie with options before service. Post service, Leslie always explains and estimates "what is next". More
by JDHERTRICH
Employees Worked With
March 22, 2025
Great job by the service team. I felt welcomed and informed with my service visit. I appreciate the technician checking in with the vehicle video walking me through my vehicle hea I felt welcomed and informed with my service visit. I appreciate the technician checking in with the vehicle video walking me through my vehicle health. More
by V.HALDEMAN
Employees Worked With
