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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,543 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,543 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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November 10, 2023
Three days after buying a used vehicle from Faulkner GMC, a problem developed that was not covered by the warranty I was given at the time of purchase. All it took was one phone call to resolve my problem. I a problem developed that was not covered by the warranty I was given at the time of purchase. All it took was one phone call to resolve my problem. I dropped off my truck, and they promptly repaired it at no cost to me. They are a truly professional and honest family business that I can highly recommend. It’s been a long time since I’ve received this level of of customer service. More
by Eric Hoffman
Verified CustomerEmployees Worked With
November 09, 2023
Prompt service. Easy to communicate with the department and they accommodated leaving my car outside the gate with the keys locked inside. Easy to communicate with the department and they accommodated leaving my car outside the gate with the keys locked inside. More
by KCOFF885
Employees Worked With
November 09, 2023
I am very pleased with Faulkner Buick. I got a 2019 car from a Faulkner in Bethlehem. I am closer to Faulkner Buick. They treat me like I got the car there. They are great. I got a 2019 car from a Faulkner in Bethlehem. I am closer to Faulkner Buick. They treat me like I got the car there. They are great. More
by ROXANNEWBEARE
November 09, 2023
When I first bought my gmc it was all the help and questions answered.. now I can’t even get them to make me an appointment and I actually get done what i showed up for ! I was promised a coating on m questions answered.. now I can’t even get them to make me an appointment and I actually get done what i showed up for ! I was promised a coating on my truck that I tried to make an appointment for and it turns out they LIED . More
by LEILANI0212
Employees Worked With
Joe Demarco
November 09, 2023
Clean friendly knowledgeable dealership where it’s easy to get service appointment and the work is fast and fair to get service appointment and the work is fast and fair More
by MICHAEL
Employees Worked With
November 09, 2023
When I called about getting my oil changed on a certain day they said I would have to wait a while for it. They took it right in and I think I sat for 25 40 min. All is well day they said I would have to wait a while for it. They took it right in and I think I sat for 25 40 min. All is well More
by LULUTOWBER
Employees Worked With
November 08, 2023
Kind, courteous and professional always take good care of my car and my needs. Never go anywhere else. of my car and my needs. Never go anywhere else. More
by PMCSTRAVOG
November 08, 2023
They were able to squeeze me in same day to replace a flat tire. Worked out great. flat tire. Worked out great. More
by jat190
Employees Worked With
November 08, 2023
Brought the truck in early in the morning oil was changed and tires were rotated. All done in a reasonable time and was on my way and tires were rotated. All done in a reasonable time and was on my way More
by Wamcc1
Employees Worked With
November 07, 2023
The service was quick and the customer service was good. Car was washed without me asking. Car was washed without me asking. More
by RHOUCK71
Employees Worked With
