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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,608 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,608 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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August 25, 2023
Professional, a little higher price than other places but they are worth the additional expense. they are worth the additional expense. More
by TOMHAGENPA
Verified CustomerEmployees Worked With
August 24, 2023
The Faulkner staff is always attentive and helpful. They make it a smooth and easy process! They make it a smooth and easy process! More
by CHRISTINA.S.BOND
August 24, 2023
Everyone I spoke to was very nice and professional. The “waiting room” was spacious and very clean. It was a very pleasurable experience! The “waiting room” was spacious and very clean. It was a very pleasurable experience! More
by Sgt1slghtr
Employees Worked With
August 24, 2023
From beginning to end, I had an extremely easy and painless process to have my truck serviced. painless process to have my truck serviced. More
by Eddie B
Employees Worked With
August 24, 2023
I love my car and this dealership. The service department is Awesome, Leslie and all the staff are kind, friendly, knowledgeable, and professional. They truly care about the customers. The service department is Awesome, Leslie and all the staff are kind, friendly, knowledgeable, and professional. They truly care about the customers. More
by kmcconnell
Employees Worked With
August 24, 2023
They attempted to upsell the entire time. They said I should buy a new number for $3,000. My bumber has no damage. I wouldn’t use this dealer again because of their tactics. I have purch They said I should buy a new number for $3,000. My bumber has no damage. I wouldn’t use this dealer again because of their tactics. I have purchased many cars from here in the past but not again. More
by JDOUGHERTY1
Employees Worked With
August 24, 2023
We have purchased cars at Faulkner and have always used their service organizations. Appointments are always on time. Services requested are completed in the time frame projected by Faulkner. Unexpected is their service organizations. Appointments are always on time. Services requested are completed in the time frame projected by Faulkner. Unexpected issues found are presented clearly with time frames and projected costs. They present expected completion times and if time is available will offer to complete the service. A good company in all aspects! More
by JOEDOYLE3
August 23, 2023
The service waiting area is spacious for customers and staff were all pleasant and helpful. staff were all pleasant and helpful. More
by MAVEN1939
August 23, 2023
This dealership is the best for servicing my GMC Yukon. . Always does a great job.. pricing is excellent...Leslie Hurst goes beyond the call of duty...She is the best at what she does I would not go anywhe . Always does a great job.. pricing is excellent...Leslie Hurst goes beyond the call of duty...She is the best at what she does I would not go anywhere else.The mechanic took the time to show me my problems and fixed them correctly.. kudos to the whole company. I am a customer for life. More
by BMAZZELLA
Employees Worked With
