Faulkner Hyundai - Philadelphia

Courteous, attentive to my particular needs, & given the best deal possible . Also very patient with me during the decision making process best deal possible . Also very patient with me during the decision making process More

John was very helpful and knowledgeable to my needs! Definitely was a awesome experience thanks Definitely was a awesome experience thanks More

I went in for inspection and service on my 2023 sonata, and I had a few issues as it's a new car to me and I got all the issues resolved except one; that issue is the accumulation of water in my rear drive and I had a few issues as it's a new car to me and I got all the issues resolved except one; that issue is the accumulation of water in my rear driver's door, and I'm being told that when there's a water event, meaning car wash or rain, I should simply open the back door and release the water that has accumulated. This does not happen on any of the other doors, and I believe it's a factory defect, but they're not going to repair anything on this...can you say frustrating?! I had this in when it first occurred and I noticed it last year, and the salesman told me don't worry I have an 8 year corrosion warranty on the paint... yesterday the service manager told me I should have slapped him upside the head, and then he later said some nonsense about the frequency of how many times I open that door and it's effect on the seal. Sounds lame to me... I have nothing against the employees they were fantastic and did all the other things that needed done but I'm frustrated with the car so I guess you could say I'm an unhappy camper. More

Quick service, no sweating me to make additional unnecessary repairs Staff very pleasant and courteous unnecessary repairs Staff very pleasant and courteous More

I can't thank everyone enough for the service I re ecwived today,starting with the sales John,the service person who gave me the recommendation. The credit department. I will continue to have my ecwived today,starting with the sales John,the service person who gave me the recommendation. The credit department. I will continue to have my car serviced there. I have been dealing with Faulkner for 14 years. I highly recommend them. More

Hats off to the entire organization. Could not have been more professional, organized, and courteous. Could not have been more professional, organized, and courteous. More

Excellent service. Mike the service manager is top notch, completely honest and takes care of his customers. Will only use Faulkner Hyundai for service and future car Mike the service manager is top notch, completely honest and takes care of his customers. Will only use Faulkner Hyundai for service and future car purchases. More

I purchased my car at another dealer and used their service department until I got a flat once and my usual dealer didn’t have the tire in stock. I’ve been going to Faulkner ever since. The manager Mik service department until I got a flat once and my usual dealer didn’t have the tire in stock. I’ve been going to Faulkner ever since. The manager Mike is always available to talk and the staff is great. Today my service person was Steve and everything went so smoothly. This is my anniversary month so I needed a full diagnostic and inspection as well as a new horn. Everything was completed before I was even ready to come pick it up. Excellent service here. More

Great service! Polite personnel, quick intake and processing. Excrlellent communication. Overall, excellent experience for me. Polite personnel, quick intake and processing. Excrlellent communication. Overall, excellent experience for me. More

Extremely professional, thorough, and efficient! Faulkner was very helpful and not overly-pushy. Highly recommended! Faulkner was very helpful and not overly-pushy. Highly recommended! More