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Faulkner Hyundai

Harrisburg, PA

4.5
496 Reviews

2060 Paxton Street

Harrisburg, PA

17111

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Showing 496 reviews

March 20, 2024

Waiting time for service has greatly improved since hiring more technicians, and the remodeled waiting area is spacious and well stocked with coffee, snacks etc. More

by Res1mtbz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lafollette
March 19, 2024

Great service! Friendly staff and upfront accurate pricing - I’ll be back in the future More

by Edtroxell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
March 16, 2024

Everyone is super friendly, professional, and quick with the services I needed to have fixed. More

by m.j.swann24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Lafolette
March 13, 2024

Reliable and professional service. Easy to schedule appointments and courteous staff. Very nice waiting area. More

by pjhresko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
February 08, 2024

I am the manager from Mecca auto sales llc we called Faulkner in Harrisburg to diagnose our car, the car won’t start unless clearing history code. had to be reset every time. 2014 Hyundai sonata hybrid More

by Mecca Auto Sales LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Friia
January 07, 2024

This is my second time going through the buying process with them and they have consistently been easy to work with, knowledgeable about their inventory and very low key in their approach. I will buy from More

by jglindeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Scott
June 30, 2023

A great buying experience. Had the car I wanted at a great price. Excellent customer service all around. More

by jhonchar
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derek Helwig, Shawn Bender
December 10, 2022

At this point I would even give a huyndau one star! The most horrible car that I ever bought! Hyundai purposely sold so many cars with bad engines! They knew what they were doing and they are still doi More

by Pheasantcheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
Dec 16, 2022 -

Faulkner Hyundai responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. We want to regain your trust and your business so please reach out General Manager, Todd Kuhn at tkuhn@faulknerhyundai.com. We will work with you to resolve this matter to your satisfaction.

Feb 13, 2023 -

Pheasantcheryl responded

Todd kuhns should be reported to his manager. He had enough a nerve to report to the state police the loaner I received was stolen! At 7am in the morning of Sunday February 12th 2023 I have a state police at my door advising me that your mr kuhns called regarding a loaner I was giving because your junk car blew a motor again! Honor what you said you would do! Unlimited power train warranty on these bad engines and replace the engine again in that car!!!!

Feb 14, 2023 -

Pheasantcheryl responded

The claim number 20482307 is still opened and I will get another engine in that car at no cost. I already contacted my attorney regarding class action lawsuit and what you trying to do! You should be ashamed of yourselves! You should actually not even permitted to sell anymore cars in the United States for what you done to people and putting them at harms way because you wanted to try to cheat us on your junk cars!!!

March 26, 2022

We were in the process of buying a vehicle from them, what a joke. We live in another state we even wired the whole sale bc amount to them without even seeing the car. Had a flight booked to pick up and More

by knjcruzin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Appel
Mar 28, 2022 -

Faulkner Hyundai responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (717) 238-7324 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. General Manager, Todd Kuhn at tkuhn@faulknerhyundai.com

October 19, 2021

My husband and I were in there to buy a car recently and we dealt with deception and ineptitude at every turn. Several trips and calls to the dealership and many hours of wasted time. Stay away from these More

by Legit buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance/sales
Oct 22, 2021 -

Faulkner Hyundai responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to Suljo Zahirovic at szahirovic@faulknerhyundai.com so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

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