Faulkner Volkswagen

This is the second time within a year we bought a brand new car, and both times we purchased through CVM. Our salesperson, Mark Heverling was awesome! He was very helpful in providing us the information new car, and both times we purchased through CVM. Our salesperson, Mark Heverling was awesome! He was very helpful in providing us the information we needed in order to purchase a new car. We trusted him and that is what made the difference in the process for us. We knew that when the time came to find another vehicle, we knew who to call...Mark!! CVM's friendly atmosphere and customer service is outstanding and definitely opened us to experience the way car buying should be. it was definitely a worry free experience! I didn't know Mark when we walked into the dealership in 2011, but now i am honored to call him a friend! i would definitely reccommend CVM and Mark to anyone and everyone looking to purchase a new/used car. and thanks to everyone at CVM my driveway looks like a Vdub ad :) Ashley/Damein Harris proud owners of: 2012 VW Passat TDI SEL 2013 VW Jetta SE More

Nice job to all. Came in with no appointment, got me in and out without a fuss. Good people, nice conversations. With this level of service to a walk up, I will be back for future auto needs. and out without a fuss. Good people, nice conversations. With this level of service to a walk up, I will be back for future auto needs. More

My experience with Zack was excellent. He surely has a promising future. He was outgoing, without being overbearing. He was attentive to the details (to the extent that he reminded me I might have left CD promising future. He was outgoing, without being overbearing. He was attentive to the details (to the extent that he reminded me I might have left CD's in the car I was trading in--I had!). He was very good with managing the price/trade process, and he found just the car I wanted at another dealer and got it in for me. I'd deal with him again in a heart-beat, but of course, we know my new Subaru will be around for a while before I need a new one. This is my third new Subaru, and I'm a happy camper! More

Zack was very friendly, professional and knowledgeable. He politely listened to what our needs were and showed us several cars and their features to help us make a decision. We really enjoyed working with He politely listened to what our needs were and showed us several cars and their features to help us make a decision. We really enjoyed working with him and will definitely do business with Cumberland Valley Motors again. Everyone we met there was helpful and attentive to our needs. More

I am a 16 year old girl who was shopping around for her first car and wound up looking at CVM Volkswagen. Ryan did an excellent job in explaining all of my options, including showing me several used cars o first car and wound up looking at CVM Volkswagen. Ryan did an excellent job in explaining all of my options, including showing me several used cars on the lot, as well as the 2012 Beetle. In the end, I decided that leasing a new Beetle was the best option for myself. The customer service was excellent, and the CVM employees I consulted were all knowledgeable and put up with my indecisiveness. I love my bug and am very happy with my CVM experience! More

Very helpful, especially after locking my keys in my trade-in vehicle. Very reasonable price and a great vehicle. Overall great experience and would definitely go back! trade-in vehicle. Very reasonable price and a great vehicle. Overall great experience and would definitely go back! More

Both the sales consultant and finance officer worked late to make the deal happen. My wifes work schedule can be difficult to work around and this week was no exception. Both gentlemen were professional an to make the deal happen. My wifes work schedule can be difficult to work around and this week was no exception. Both gentlemen were professional and helpful making the whole car purchase experience a positive one. I would highly recommend Subaru and CVM to anyone looking to purchase a new or used car. I am extremely happy with my Outback so far and am just wondering why I didn't purchase one sooner? More

I visited CVM to inquire about a new car and was greeted I visited CVM to inquire about a new car and was greeted by Zack immediately. As a woman shopping for a car, I always have my guard up, but I im I visited CVM to inquire about a new car and was greeted by Zack immediately. As a woman shopping for a car, I always have my guard up, but I immediately knew that wasn't necessary. Zack was kind, friendly, and sincere. He held the car I was interested in, a Subaru Legacy, well past the two days I asked him to, and when I went back, I ended up leasing it. On my return visit, I had my two sons, who are teenagers. We had to wait quite a while to deal with the financial part of the lease (because of some very detail-oriented customers before us). While there, we had more fun than people are supposed to have at a car dealership. The staff, mostly Zack, was lively, kind, accommodating, and took great care of my kids. They were very well entertained. My older son said he could have stayed longer. We love our new car and can't say enough about Zack's professionalism, quality of work, and efforts to please us. I won't hesitate to have the car serviced at CVM regularly, knowing I will be welcomed and greatly considered. The next car I lease or purchase will most definitely be from CVM, and if Zack is still there, from him! More