Faulkner Volkswagen

Nadia was very professional,friendly, knowledgeable and worked diligently to help me buy a new car. I enjoyed working with her. and appreciate the extra leg work she did with working with my insurance comp worked diligently to help me buy a new car. I enjoyed working with her. and appreciate the extra leg work she did with working with my insurance company and bank. More

We just brought our 2008 Subaru Outback in for a 75k mike service and as always, the service was great. We were told what would be done for the service, cost, and how long it would take. When the service t service and as always, the service was great. We were told what would be done for the service, cost, and how long it would take. When the service took longer then expected, they worked with my schedule to allow for a pickup that suited me. When I came in for pickup, they told me what was completed and how everything looked overall. One thing that I have always appreciated, that I rarely get elsewhere, is that CVM gives me a heads up of upcoming service that will be needed. For example, this time they told me that my tires will more than likely need to be replaced in about 5000 miles. With this being a business vehicle, it allows us to budget accordingly for the additional expense, protect our workers from having unsafe tires, and gives us piece of mind that someone is looking out for us. I bought my car there because of reasons like this and its because of this (and much more) that I will buy my next car from CVM and have referred others do so as well. More

After having a horrible 2 weeks trying to purchase a new vehicle from two different dealerships, including one I had to travel 100 miles to only to find out the car I had called and put a hold on was sold, vehicle from two different dealerships, including one I had to travel 100 miles to only to find out the car I had called and put a hold on was sold, my wife and I drove a few extra miles down the Pike to CVM to look at the Subaru. Nadia was very knowledgeable and with the help of the used car manager and sales manager was able to get us a good deal. We were able to drive home our new Subaru a few hours after we walked into the dealership. It was a great car buying experience and I can only hope that all my future purchases will be the same. More

Roger was a pleasure to work with; friendly, knowledgeable, and fair. I enjoyed my experience buying my 2012 Volkswagen and the car is wonderful. I would recommend this dealership to anyone. knowledgeable, and fair. I enjoyed my experience buying my 2012 Volkswagen and the car is wonderful. I would recommend this dealership to anyone. More

I bought my first Subaru from Cumberland Valley Subaru in 2009. I decided to try them again January 2012 because I wanted a roomier Subaru. I live 45 mins from the dealership, but my local dealerships can' 2009. I decided to try them again January 2012 because I wanted a roomier Subaru. I live 45 mins from the dealership, but my local dealerships can't compete with CVM! I was able to work with Zach Beishline and the whole process went as smooth as butter. No high pressure selling. I knew what I wanted and was able to get it with CVM! I'm hooked on Subaru's and I'm sure a big reason is because of the dealership. If you want a great, dependable vehicle that holds its value, you need a Subaru. If you want a Subaru, you need to buy one at CVM! More

There are two words that made my decision to purchase my new vehicle from Cumberland Valley Motors an easy one >> Chris Carvell!!! I visited numerous dealerships before I made the purchase, and I didn't mee new vehicle from Cumberland Valley Motors an easy one >> Chris Carvell!!! I visited numerous dealerships before I made the purchase, and I didn't meet any salesmen that were as knowledgeable and friendly as Chris. He knew everything there is to know about the new Legacy, and he made sure that I did too. While I was at his desk, I saw the "2011 Salesman of the Year" sign, and it is def well deserved. And based on my experience, I don't know how anyone could beat him! Chris has earned my future business, and I will be sure to pass that along to anyone else I know who is looking for a new car. Thanks for a great experience and fabulous car, Chris! You rock! More

I purchased a Legacy in '03 at CVM. I have had my car serviced there over the years. My car is now at 201,000+ miles. I choose to return to CVM when making the decision to purchase another car. I appre serviced there over the years. My car is now at 201,000+ miles. I choose to return to CVM when making the decision to purchase another car. I appreciated the help and knowledge Zach shared with me. I also greatly appreciated the fact that he was not the "pushy" salesperson you can sometimes encounter. My overall experience went well and I plan to continue to have my cars servicd at CVM. More

My husband and I had a great time purchasing our New 2012 Subaru Forester at CVM, with our dealer Zach Beishline. We were only planning to view and test drive the vehicle when we arrived at the dealership, Subaru Forester at CVM, with our dealer Zach Beishline. We were only planning to view and test drive the vehicle when we arrived at the dealership, but a few hours later we were signing the deal! Zach was extremely friendly and knowledgeable, and made us feel comfortable as we navigated our purchasing and financing options. He was definitely not the "pushy salesman" type we were dreading! It was good to know that Zach's grandparents are loyal Subaru Forester drivers, and he provided terrific insight on the vehicle's snow readiness, family friendliness, and of coarse all of the kayaking/camping accessories we love. We feel that Zach went above and beyond in finding us our dream vehicle, even when the specific color we wanted was not available on the CVM lot. The staff at CVM also did a great job of getting us top dollar for our trade through their contacts at local dealerships. Overall we had an excellent experience, and have already recommended Zach at CVM to friends who are currently car shopping. Thanks Zach! More

We have been Subaru owners for many years, all purchased at this dealership. The dealership, recognizing that we had been loyal customers, moved quickly to the bottom line. The trade-in and new Subaru purc at this dealership. The dealership, recognizing that we had been loyal customers, moved quickly to the bottom line. The trade-in and new Subaru purchase were accomplished quickly and painlessly. The dealer after-market accessories promptly and at our convenience. Overall, a pleasant experience. More

I have not purchased a new car in quite a few years so I was a little terrified about going through the process. On top of that, I was trading in my late wife's car to help defray the costs. Needless to say was a little terrified about going through the process. On top of that, I was trading in my late wife's car to help defray the costs. Needless to say, I had mixed emotions about that as well. I did some pretty intense web research on various makes and models and decided that I really liked the Subaru Legacy GT. A couple of weeks ago - on Black Friday actually - I walked into your showroom and met Ms Nadia Long and all I can say is that #5's don't begin to do her justice...maybe #105's! What a friendly, thoughtful, caring, people-centric professional you have working there at CVM. I wouldn't even call it working...it was more like visiting or chatting with a friend every time we met or exchanged emails or chatted on the phone. Her eyebrows went up when I said "GT" because she said they were a rare breed. She was correct and only found 3 and one of those was already sold. For the next week, she worked diligently and relentlessly to divert "my car" from being shipped to another dealership. Her hard work paid off and I was rewarded with the car of my dreams. Nadia knew the emotional tug I was under trading in my late wife's car and she was very supportive and compassionate in understanding that aspect. I have my car, but Nadia's work is not done. She's following up with me today to see if I have any questions and will do the same I'm sure after the holiday...and my road trip. I also had a very nice experience talking to and completing my paperwork with Tom. This has been a great, great experience so thank you for having such a wonderful, caring and professional staff. More