Faulkner Volkswagen

We were Fairly sure of what we wanted to look at when we first visited CVM.We had a 2007 Forester and wanted to look at the New Model.After looking at the ones on the lot,Zach came out and was very friendly first visited CVM.We had a 2007 Forester and wanted to look at the New Model.After looking at the ones on the lot,Zach came out and was very friendly and informative.Not pushy at all.We took a short ride while Tom appraised the 2007.When we got back we went over a few things and later in the week,completed the Deal and are Now Enjoying our New 2012 Forester!!Ty Zach and Tom for doin' a Great Job!!CVM Will Always be our First choice when Shopping for a New Vehicle!! More

I'm from Colorado and on my way to visit family, passing through Carlisle, Pennsylvania. My Subaru headlight went out and I was desperate to find a dealership to fix my car in 30 minutes or less before it through Carlisle, Pennsylvania. My Subaru headlight went out and I was desperate to find a dealership to fix my car in 30 minutes or less before it got dark. I walked into CVM and Avan had me in and out in 20 minutes. I heard them say we have a traveler and she needs help, now. They were incredibly helpful and so wonderfully cheerful. They understood how anxious I felt. I want to thank everyone there for making me so welcome and fitting me in as soon as possible. More

Art, Dave and the gentleman that took a test drive with me were very patient. They considered my concerns very carefully and gave me the best suggestions they could offer. They also brought in a guy from S me were very patient. They considered my concerns very carefully and gave me the best suggestions they could offer. They also brought in a guy from Subaru to help diagnosis the trouble. The problems are still up in the air as to whether they have been resolved. I was given instructions as to what to do to help the situation over the next 6 months. I will contact CVM at that time. Dave was super and very friendly to help me understand what was going on. Also, Rosemary is a delight. She is definitely an asset to your business! More

Very pleased with my new car experience at CV Volkswagen. Roger took the time to learn about my family's transportation needs and went the extra mile in meeting them, even finding and retrieving the car I w Roger took the time to learn about my family's transportation needs and went the extra mile in meeting them, even finding and retrieving the car I wanted from another area code!! (Moxie, the internet sales rep, was brilliant in making this connection.) As a single mom, it's tough to find a trustworthy car salesman, but Roger was kind and respectful and I will always be grateful. Also, thank you to Tom for handling the paperwork quickly and efficiently! More

I had very positive experience at this dealership. Roger I had very positive experience at this dealership. Roger was patient and answered all of my questions. I was pleased with my trade in value. Eve I had very positive experience at this dealership. Roger was patient and answered all of my questions. I was pleased with my trade in value. Everyone was genuinely interested in customer needs. I love my new car. More

CVM employees are always friendly and the place is very clean. It's easy to set up an appointment. Service people are willing to explain what's wrong with your car. clean. It's easy to set up an appointment. Service people are willing to explain what's wrong with your car. More

We preordered an Opera Red 2012 VW Passat SEL TDI in July last year. Marc and Becky (whom we shall miss) did a GREAT job with the sale! No fake "I'll see what I can do's," or, "You're killing me here's." Tom last year. Marc and Becky (whom we shall miss) did a GREAT job with the sale! No fake "I'll see what I can do's," or, "You're killing me here's." Tom was also very HELPFUL and not at all pushy, as I have experienced at some other dealers. The negotiated price was very good, but at the last minute I decided to trade in our 1997 Toyota T-100. The truck had the standard Toyota excessive frame rot (no love from Toyota), so I didn't expect to get anything much on trade. Erik offered much more than I expected (thank you) and Marc and Becky stuck to the negotiated price. Very HONEST! Very FAIR! I have had the car back for servicing twice since it was delivered in very late November. Avan, Jen and Amanda were SUPER! I had a great relationship built with Ben when he was the service manager and, although I have not dealt with David yet, I look forward to continuing that relationship with both Ben and David. I have not met Tammy or Monique, but the VW dealership bears witness to the success of their efforts. More

We enjoyed working with Nadia. She was very professional and informative. Our daughter had purchased a new car from her last year, so we felt comfortable with her from the moment we met her. We were disap and informative. Our daughter had purchased a new car from her last year, so we felt comfortable with her from the moment we met her. We were disappointed that we had to wait a week to take possession of the vehicle, but that was due to a manufacturer's recall which was not a reflection upon Nadia or the dealership. Overall, it was a good experience. More