Faulkner Volkswagen

I hate car dealers. This is the first good experience I have ever had. They treated me fairly, were pleasant, and gave me what I considered a good deal. I have bought VWs before from other dealers and us have ever had. They treated me fairly, were pleasant, and gave me what I considered a good deal. I have bought VWs before from other dealers and usually had a nail biting experience. After coming out of Cumberland Valley Motors, I would recommend them to anyone. More

We found this dealership via the internet, and were very impressed with neatness of the dealership and friendliness of the people. Anthony was very prompt for our appointment and made the transaction a ver impressed with neatness of the dealership and friendliness of the people. Anthony was very prompt for our appointment and made the transaction a very pleasant one, which is not always the case when trading a vehicle. We have had our Kia Sorento about 2 months and are very pleased to this point. We would rate your dealership and Anthony very highly to any one. More

We read good reviews about Cumberland Valley Motors and Nadia Long, so we went in Friday 3/25 looking for a new car. We had our Consumer Reports info and Kelley Blue Book values in hand. Nadia was awesome Nadia Long, so we went in Friday 3/25 looking for a new car. We had our Consumer Reports info and Kelley Blue Book values in hand. Nadia was awesome to work with! Professional and fun, and a very nice person. She knew the Forester models like the back of her hand, and the lot stock as well. She explained the available trim lines, bringing up an example vehicle for each. We selected a Forester Touring model. Wow, what a nice small SUV. Then came the negotiations. Well, the dealership surprised us with a very fair price on the Forester, so good that we turned our attention to the trade-ins (we had 2). After one adjustment on the trade-ins, we had a deal. It was the best experience we have ever had with a car dealership. Nadia was an effective go-between, communicating our concerns so that we could arrive at a deal. Then came the business manager and paperwork. This can also be a challenging part of the process because of hard-sells on dealer extras. Well, it just didn't happen that way. The business manager, Mark Phillips, told us about an extended warranty. Just the facts, no hard sell, no pressure. Having addressed that, on we went through the paperwork. Quick and easy. He got us a good interest rate on our financing. This guy was a professional also. Great to work with. We highly recommend Nadia Long and CVM Subaru. We are going to them for all our car needs, period. More

Matt was very informative, and could not have been more friendly and personable. He knew most answers to our questions, and those he did not he researched quickly. He was not pushy, and essentialy moved friendly and personable. He knew most answers to our questions, and those he did not he researched quickly. He was not pushy, and essentialy moved at the speed that we wanted him to. He also followed up on several occassions by phone. He also dealt in good faithm and did not promise anything he did not deliver. He was a pleasure to deal with, and we'd recommend both him and CVM to a friend. More

We worked with Zach and he couldn't have been more helpful. We test drove the car twice and Zach provided us with information each time we drove the car. He never pressured us, but patiently listene helpful. We test drove the car twice and Zach provided us with information each time we drove the car. He never pressured us, but patiently listened to our questions. We have a Subaru dealership here in lancaster, but we preferred working with Zach at this particular dealership in Mechanicsburg. More

Nadia was very nice and kept us very occupied. The wait for the bank to approve my loan was the only thing that took long. Other than that the experience was worth waiting for. I love my new car and I'm ve for the bank to approve my loan was the only thing that took long. Other than that the experience was worth waiting for. I love my new car and I'm very happy with my purchase. I pitty Nadia for having to deal with my father and grandfather as long as she did. More

I bought my new Legacy last night. Zack and Mark were fantastic! I loved Zack's down to earth easy going personality. He made me feel very comfortable. He gave me several options and was extremely patien fantastic! I loved Zack's down to earth easy going personality. He made me feel very comfortable. He gave me several options and was extremely patient and accommodating. I would by another car from him in a second! Below I indicated that I wished I had financing options prior to walking into the dealership, however, Mark was fantastic at getting me that information once I was there. More

Wonderful experience all the way around. Sales people and finance department were very easy to work with. Salesmen were very friendly and very knowledgeable about the Subaru Forrester and they worked very ha finance department were very easy to work with. Salesmen were very friendly and very knowledgeable about the Subaru Forrester and they worked very hard to get us a great deal. Would recommend the dealership to others. More

My experience with CVM and the staff was very different from my past experiences. Chris really took the time to listen to me, to get me a car my family now enjoys. Aaron and Ed (financing guys) worked ha from my past experiences. Chris really took the time to listen to me, to get me a car my family now enjoys. Aaron and Ed (financing guys) worked hard to get me a great financing deal with my bank. They even gave me a good "price" on my trade-in. I will be recommending CVM to anyone looking to buy a new or used car. It looks like CVM will be the place to go back to for our cars or SUV's from here on out. Chris even included a goodie bag which really took me by surprise, and was a very good gesture. It really proved to me that the staff at CVM cares about the people they "serve." You are not just treated like another number, but a real human being. Thanks guys for all your help and keep up the great work. More