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Faulkner Volkswagen
Mechanicsburg, PA
290 Reviews
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April 12, 2011
We have purchased 2 New vehicles from CVM. Recalls have been done on Routon with out hassle. We hope the TDI will be the same. All service work has been done and all promises have been kept by the sales been done on Routon with out hassle. We hope the TDI will be the same. All service work has been done and all promises have been kept by the sales person, Anthony. We are hoping that the Routon gets a diesel engine in the coming year. If so I will buy one. Customer service was great with rental car and even when I went back for car wash. More
by Ken Brenneman
Employees Worked With
Anthony Kertulis
April 12, 2011
The staff at CVM was nothing short of amazing. Not only were they professional, but each person I spoke to was genuine and engaged me in conversation that was not always centered around my purchase and pre were they professional, but each person I spoke to was genuine and engaged me in conversation that was not always centered around my purchase and pressuring me into buying something. I cant say that about any of the other 12 or so dealerships that I have been in. I have always left them feeling swindled or lied to, regardless of whether i made a purchase or not. But that is not the case at CVM. I was treated with respect and no one ever made me feel pressured to buy from them or make a deal before I left. Specifically, Julius Merrifield is a terrific salesman and a great asset to the CVM team. Along with all of the great traits mentioned above, Julius carries himself with a calm and quiet demeanor that does not throw anything in your face and lets you make every decision the way that you want. He knew his material and was able to answer any question I had. He went the extra mile to make sure I got a chance to check out every feature i wanted to see and then once i decided on a car, he did everything he could to facilitate an easy paperwork process. He even went as far to pay for my drivers license renewal because it expired the day that I went to sign the paperwork. I was also impressed with the "perks" that come with the purchase of a vehicle from CVM. I wont go into them all here, but they did a great job throwing in a bunch of free services that will keep me coming back to CVM anytime I need work done or even just have a question. I cant say enough good about these guys so go see for yourself, i'm sure it will be an enjoyable experience, even if you dont buy a car! More
by leviticus4
Employees Worked With
Julius Merrifield
April 09, 2011
Mr Merrifield was very attentive and helpful. He even stayed past closing to allow me to test drive several vehicles. He never pressured me which is very important to me and he repeated that his aim was stayed past closing to allow me to test drive several vehicles. He never pressured me which is very important to me and he repeated that his aim was for me to be happy and comfortable with my choice. He did not talk down to me and was very patient with my grandkids. I was impressed with Mr Merrifield and the information he gave me about the Subaru. I test drove cars at 4 other dealers and I am confident in choosing my Subaru. More
by stonesnanny12
Employees Worked With
Julius Merrifield
April 05, 2011
We have just purchased our third Subaru at CVM. The other two both have over 100,000 miles on them and have never left us down. We do most of our own routine maintence changing oil, checking tires, ect.... W two both have over 100,000 miles on them and have never left us down. We do most of our own routine maintence changing oil, checking tires, ect.... We rely on CVM for the major repairs and services when needed. The service work we have had has always been done well and at reasonable cost to us. We stopped in to look at our newest vehicle the used 2008 Outback Legacy last Saturday 4/2/11. The salseman Chris Carvell could not have been any nicer. He saw us in the parking lot and immediately ask if we needed any help or had any questions. All questions were answered and we picked up our "new" used car on Monday 4/4/11. Thanks CVM Mark and Doreen Mullen More
by DOREMARK
Employees Worked With
Chris Carvell in sales. Parts dept. Jennifer in service. All contacts were friendly & helpful., Kurt Bogerman
April 04, 2011
We found this dealership via the internet, and were very impressed with neatness of the dealership and friendliness of the people. Anthony was very prompt for our appointment and made the transaction a ver impressed with neatness of the dealership and friendliness of the people. Anthony was very prompt for our appointment and made the transaction a very pleasant one, which is not always the case when trading a vehicle. We have had our Kia Sorento about 2 months and are very pleased to this point. We would rate your dealership and Anthony very highly to any one. More
by joyway
Employees Worked With
Anthony Kertulis
April 04, 2011
I hate car dealers. This is the first good experience I have ever had. They treated me fairly, were pleasant, and gave me what I considered a good deal. I have bought VWs before from other dealers and us have ever had. They treated me fairly, were pleasant, and gave me what I considered a good deal. I have bought VWs before from other dealers and usually had a nail biting experience. After coming out of Cumberland Valley Motors, I would recommend them to anyone. More
by Bobregis
Employees Worked With
Anthony Kertulis
March 30, 2011
We read good reviews about Cumberland Valley Motors and Nadia Long, so we went in Friday 3/25 looking for a new car. We had our Consumer Reports info and Kelley Blue Book values in hand. Nadia was awesome Nadia Long, so we went in Friday 3/25 looking for a new car. We had our Consumer Reports info and Kelley Blue Book values in hand. Nadia was awesome to work with! Professional and fun, and a very nice person. She knew the Forester models like the back of her hand, and the lot stock as well. She explained the available trim lines, bringing up an example vehicle for each. We selected a Forester Touring model. Wow, what a nice small SUV. Then came the negotiations. Well, the dealership surprised us with a very fair price on the Forester, so good that we turned our attention to the trade-ins (we had 2). After one adjustment on the trade-ins, we had a deal. It was the best experience we have ever had with a car dealership. Nadia was an effective go-between, communicating our concerns so that we could arrive at a deal. Then came the business manager and paperwork. This can also be a challenging part of the process because of hard-sells on dealer extras. Well, it just didn't happen that way. The business manager, Mark Phillips, told us about an extended warranty. Just the facts, no hard sell, no pressure. Having addressed that, on we went through the paperwork. Quick and easy. He got us a good interest rate on our financing. This guy was a professional also. Great to work with. We highly recommend Nadia Long and CVM Subaru. We are going to them for all our car needs, period. More
by AJMcSweeney
Employees Worked With
Nadia Long, Mark Phillips
March 28, 2011
Matt was very informative, and could not have been more friendly and personable. He knew most answers to our questions, and those he did not he researched quickly. He was not pushy, and essentialy moved friendly and personable. He knew most answers to our questions, and those he did not he researched quickly. He was not pushy, and essentialy moved at the speed that we wanted him to. He also followed up on several occassions by phone. He also dealt in good faithm and did not promise anything he did not deliver. He was a pleasure to deal with, and we'd recommend both him and CVM to a friend. More
by Vic Tracy
Employees Worked With
Matt Izzo
March 27, 2011
We worked with Zach and he couldn't have been more helpful. We test drove the car twice and Zach provided us with information each time we drove the car. He never pressured us, but patiently listene helpful. We test drove the car twice and Zach provided us with information each time we drove the car. He never pressured us, but patiently listened to our questions. We have a Subaru dealership here in lancaster, but we preferred working with Zach at this particular dealership in Mechanicsburg. More
by jnich1082
Employees Worked With
Zach Beishline, Zack Beishline
March 23, 2011
Nadia was very nice and kept us very occupied. The wait for the bank to approve my loan was the only thing that took long. Other than that the experience was worth waiting for. I love my new car and I'm ve for the bank to approve my loan was the only thing that took long. Other than that the experience was worth waiting for. I love my new car and I'm very happy with my purchase. I pitty Nadia for having to deal with my father and grandfather as long as she did. More
by irishfloyd
Employees Worked With
Nadia Long
