
Faulkner Volkswagen
Mechanicsburg, PA
Filter Reviews by Keyword
By Type
Showing 290 reviews
I bought my new Legacy last night. Zack and Mark were fantastic! I loved Zack's down to earth easy going personality. He made me feel very comfortable. He gave me several options and was extremely patien fantastic! I loved Zack's down to earth easy going personality. He made me feel very comfortable. He gave me several options and was extremely patient and accommodating. I would by another car from him in a second! Below I indicated that I wished I had financing options prior to walking into the dealership, however, Mark was fantastic at getting me that information once I was there. More
Wonderful experience all the way around. Sales people and finance department were very easy to work with. Salesmen were very friendly and very knowledgeable about the Subaru Forrester and they worked very ha finance department were very easy to work with. Salesmen were very friendly and very knowledgeable about the Subaru Forrester and they worked very hard to get us a great deal. Would recommend the dealership to others. More
My experience with CVM and the staff was very different from my past experiences. Chris really took the time to listen to me, to get me a car my family now enjoys. Aaron and Ed (financing guys) worked ha from my past experiences. Chris really took the time to listen to me, to get me a car my family now enjoys. Aaron and Ed (financing guys) worked hard to get me a great financing deal with my bank. They even gave me a good "price" on my trade-in. I will be recommending CVM to anyone looking to buy a new or used car. It looks like CVM will be the place to go back to for our cars or SUV's from here on out. Chris even included a goodie bag which really took me by surprise, and was a very good gesture. It really proved to me that the staff at CVM cares about the people they "serve." You are not just treated like another number, but a real human being. Thanks guys for all your help and keep up the great work. More
Nadia was extremely patient & willing to answer all questions. She even took calls on her days off & at odd hours, helping to soothe an anxious mind. I can't imagine a more customer-oriented sales pers questions. She even took calls on her days off & at odd hours, helping to soothe an anxious mind. I can't imagine a more customer-oriented sales person. We weren't just another car to her. We were people! She was even great when we asked her to have the car ready in just a few hours for us to pick up. Everything about my experience with Nadia was positive and I would absolutely work with her again! More
We were very happy with the purchase of our new VW Routan, our first family minivan, which is both convenient, sporty and just what we needed to make life easier. The staff were excellent and we'd rec Routan, our first family minivan, which is both convenient, sporty and just what we needed to make life easier. The staff were excellent and we'd recommend anyone to visit their showroom. I am a second-time new car buyer with CVM and they are excellent. More
In the past I had trouble dealing with CVM. This is my 5th Subaru, 3 of which I purchased through CVM, and 1 private sale. I wsn't satisfied with the deal on my 2nd purchased and when I told the salesman 5th Subaru, 3 of which I purchased through CVM, and 1 private sale. I wsn't satisfied with the deal on my 2nd purchased and when I told the salesman and Sales Manager, I was told that was the price-take it or leave it. I said I would visit another dealer, and was told I should come back with their offer and they try to match it. I did go to another dealer and made my purchase there. I was leery to give CVM another chance, but my wife liked the car so we went in. Nadia was very helpful so we came back 2 days later and made a deal that made us happy. The whole attitude seems to have changed at CVM, and since we only live 2 miles away, we are happy to deal with CVM. More
My wife and I recently purchased a new Jetta and the folks at this dealership were some of the nicest and helpful people I have ever dealt with when purchasing a car. They treated you like they truly ca folks at this dealership were some of the nicest and helpful people I have ever dealt with when purchasing a car. They treated you like they truly cared not just a sales number. There was no pressure to buy at all just a overall excelent experiance. I would highly recomend them. I have not used there service yet as we just purchased But i am looking forward to it after my initial experiance I am sure the rest of the dealership is just as good. More
My husband and I were looking at new Jetta's on the lot when Frank approuched us. He was very informative and helpful and answered all of our questions without hesitation. When we deceided to get the new c when Frank approuched us. He was very informative and helpful and answered all of our questions without hesitation. When we deceided to get the new car he made the entire process painless and made sure we were comfortable the entire time. He even called our insurance company and took care of removing the insurance on our old car and putting it on our new car per my husbands request. More
This was our first time using a dealership to buy a vehicle and because of the service we received, it will not be our last. Our salesman, Chris Carvell was terrific. we definitely will recommend Cum vehicle and because of the service we received, it will not be our last. Our salesman, Chris Carvell was terrific. we definitely will recommend Cumberland Valley Motors to our friends. In fact we already did. Scott Keyser got us in the door, Chris and Cumberland Valley Motors did the rest. We love our Subaru. More
Between myself and other members of my family. We have purchased over 10 vehicles from Cumberland Valley Motors. My most recent purchase of an 2011 VW Touareg was just another good car buying experience f purchased over 10 vehicles from Cumberland Valley Motors. My most recent purchase of an 2011 VW Touareg was just another good car buying experience from CVM. Nadia Long, the saleswoman, was very friendly and a pleasure to work with. She was sure to be flexible with my schedule and be there every time I stopped in to ask questions. Her partner Ryan Callahan was equally as great. He took the time to show me every, well almost every, feature the Touareg had to offer. Had he shown me every feature possible. I would have never left the parking lot being that is has so many. I had him show me the important features such as navigation, bluetooth connections, and then drove off the parking lot a happy customer. I would recommend either one of them to help you with your next car buying decision. More