Faulkner Volkswagen
Mechanicsburg, PA
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Ryan Callahan and John Flowers did an outstanding job understanding and delivering what I was looking for in a used vehicle for my daughter. In fact, not only did they end up finding me the perfect car understanding and delivering what I was looking for in a used vehicle for my daughter. In fact, not only did they end up finding me the perfect car for her, but also helped me land a great deal on a new used car for me! I hadn't really been looking to trade in my vehicle, but the quality and price of the used Lexus they had on the lot was just too good to pass up. Buying two used cars while also trading in two cars can get fairly complicated. These sales professionals, and the title, financing and support staff at CVM, honestly did an outstanding job to get the deal done, and on a tight schedule. Every question and concern I had was answered quickly and accurately. I would highly recommend CVM to anyone looking for a dealership that can offer great inventory combined with an honest, straight forward sales and suport staff. More
My experiance with Cumberland Valley Motors Subaru was great. This was my first time buying a vehicle on my own and it was a great first experiance. I would absolutely recommend this dealer to anyone wh great. This was my first time buying a vehicle on my own and it was a great first experiance. I would absolutely recommend this dealer to anyone who is looking for a new or pre-owned subaru. Zach was great to work with. More
My experience with Anthony Kertulis and CVM was outstanding. I love my new Tiguan, and my purchasing experience was fantastic. Anthony was extremely helpful and provided excellent insight into th outstanding. I love my new Tiguan, and my purchasing experience was fantastic. Anthony was extremely helpful and provided excellent insight into the vehicle and made the process very simple. I would absolutely recommend Anthony and CVM. More
These guys are straightforward, honest, and hard-working. They agreed to the Edmund's True Market Value pricing, which rendered price negotiation unnecessary. We bought two new cars from them, and we're ve They agreed to the Edmund's True Market Value pricing, which rendered price negotiation unnecessary. We bought two new cars from them, and we're very happy with the process. I highly recommend them. More
Both Becky and John were very helpful through the entire process. I had lots of questions after my first visit to the dealership and Becky (my main point of contact) was very quick in responding to my call process. I had lots of questions after my first visit to the dealership and Becky (my main point of contact) was very quick in responding to my calls. When she didn't have an answer immediately she called me back in a surprisingly quick amount of time with the answer. John, the sales manager, was very responsive in helping me locate the exact model of car I wanted as it was not among those available on his lot. Once we came to pick up the car and make the final purchase, both my husband and I were very impressed with how smooth and efficient that process was -- it was the best experience either of us have had in making a car purchase. Overall, we were very impressed and I will definitely recommend CVM to friends. More
I had the pleasure of working with Chris Carvell and because of him, I felt comfortable and confident in making a decision to buy a brand new Subaru Forester (to replace my old one, RIP) within a 48 hou because of him, I felt comfortable and confident in making a decision to buy a brand new Subaru Forester (to replace my old one, RIP) within a 48 hour window. I had been in contact with Chris over the phone a few times, test drove the car the next day, and bought it the day after that. The reason I am giving CVM this rating, is because of their excellent customer service and genuine interest in providing their customer with a perfect fit. Chris was essential in my decision making process and with this being my first new car purchase, I am fortunate that Chris was there to guide me through this very painless process. He went over the pros and cons of purchasing new vs. purchasing old and with a lot of thought, we both agreed that at this point in my life, it makes sense to purchase new. He was even able to share a personal experience that allowed me to relate to the situation. Thanks to the wonderful people at CVM, I am more than happy to recommend them to people in search of a new vehicle. More
CVM VW was a great buying experience. Everyone was friendly and worked hard to get me the car a wanted for a price i could afford. Becky Hein was wonderful to work with in purchasing my new vehicle. I friendly and worked hard to get me the car a wanted for a price i could afford. Becky Hein was wonderful to work with in purchasing my new vehicle. I will be looking her up for future purchases. Overall experienc a 10 More
When I was looking to buy my car, it was my first experience buying a new car so I prepared myself by researching all the tricks that dealerships usually pull on you. At CVM, I didn't need to. In fac experience buying a new car so I prepared myself by researching all the tricks that dealerships usually pull on you. At CVM, I didn't need to. In fact, many of the thing I was looking out for, they warned me about themselves! If you are looking for an honest dealer that won't try to squeeze every last penny out of you, CVM is the place to go. More
We were very pleased with our experience at CVM when we oruchased or Jetta. Becky was our first contact and she diligently worked to find what we were looking for,and we never felt pressured. She returned oruchased or Jetta. Becky was our first contact and she diligently worked to find what we were looking for,and we never felt pressured. She returned our first inquiry calls promptly and worked with us to find the price and vehicle we wanted. CVM has contacted us since our purchase and has also followed up to be sure everything was satisfactory after the purchase. We love the services offered to us when our vehicle is in for maintainence or repair. We have reccomended CVM to other as a great place to do business More
Anthony was most helpful in describing the operational details of the VW TDI SportWagon ... and he has been exceptional in following-up after the sale! We've been delighted with the car, and have had abs details of the VW TDI SportWagon ... and he has been exceptional in following-up after the sale! We've been delighted with the car, and have had absolutely no problems or concerns with it. But if there had been problems, his attention and contact give the sense that they would have been quickly attended to. The price paid was the "going rate" for a diesel ... though in the present economy and market, some greater negotiation might have been possible. More

