
Faulkner Volkswagen
Mechanicsburg, PA
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Rob Beers is the bomb.com. Bought a leftover 2017 GLI at a great price. Rob worked with me to get the deal done. This is the second vehicle I've purchased from him, and he's e Bought a leftover 2017 GLI at a great price. Rob worked with me to get the deal done. This is the second vehicle I've purchased from him, and he's excellent to deal with. More
State Inspection Excellent Customer Service, kept me informed of the progress of my appointment, and got me in and out in a timely manner. I also love the fact I get Excellent Customer Service, kept me informed of the progress of my appointment, and got me in and out in a timely manner. I also love the fact I get my car washed everytime I have a service appointment. More
Airbag recall Easy to schedule the repair and was in and out within an hour. They noticed that the car needs new tires. I did not feel pressured to take care of t Easy to schedule the repair and was in and out within an hour. They noticed that the car needs new tires. I did not feel pressured to take care of that right away. Excellent service. Would be happy to go back in the future. More
10,000 mile oil change Short and fast...just the way I like it....in and out quickly...and they washed my car. Also they checked all the things I asked them to like wiper b Short and fast...just the way I like it....in and out quickly...and they washed my car. Also they checked all the things I asked them to like wiper blades and tire pressure. More
Excellent and thorough Not only am I delighted with my new VVW Tiguon, but I am equally pleased with the assistance of the sales person who helped me and worked with me on e Not only am I delighted with my new VVW Tiguon, but I am equally pleased with the assistance of the sales person who helped me and worked with me on every step of the selection and sale of my new vehicle. More
Professional, friendly and efficient Totally satisfied. Salesman and financial people I worked with were very knowledgeable, professional and friendly. The facilities were clean and com Totally satisfied. Salesman and financial people I worked with were very knowledgeable, professional and friendly. The facilities were clean and comfortable and plenty of customer parking. Overall a great experience an d I would highly recommend Faulkner VW to friends and family. More
30,000 mile service Dealership performed the 30,000 mile service as requested. Was told when I acquired the vehicle the 10,000 , 20,000, and 30,000 mile services were on Dealership performed the 30,000 mile service as requested. Was told when I acquired the vehicle the 10,000 , 20,000, and 30,000 mile services were on the house. The 10,000 and 20,000 mile service were provided on the house; but the 30,000 mile service was not. Told I did not have the 30,000 mile service within a certain time frame. When I acquired the vehicle; I do not recall being told about the time frame. More
Best experience, great salesperson, love the Tiguan! Faulkner VW is amazing!!! They let us know that our needs were their top priority. No pressure, no hassles, no problems!!! George Goodling was great!! Faulkner VW is amazing!!! They let us know that our needs were their top priority. No pressure, no hassles, no problems!!! George Goodling was great!!! More
Quick and painless inspection! I brought my 2014 Jetta Sportwagen TDI in for state inspection. It was finished in about an hour and the bill was less that 10 dollars. I couldn't hav I brought my 2014 Jetta Sportwagen TDI in for state inspection. It was finished in about an hour and the bill was less that 10 dollars. I couldn't have hoped for a more painless experience! More
A very pleasant surprise. I came in focused on searching used SUV inventory to replace a totaled '07 Pontiac Torrent. I ended up purchasing a new 2017 Tiguan. I leave feeling I came in focused on searching used SUV inventory to replace a totaled '07 Pontiac Torrent. I ended up purchasing a new 2017 Tiguan. I leave feeling confident that I both received a very good deal financially, as well as having the "right" vehicle for our family. Faulkner made this an easy, no pressure process. More