Feldman Chevrolet of Livonia

FELT LIKE I HAD THE OLD BAIT AND SWITCH HAPPEN went in after talking to the dealer about a sale add they have for 147 a month with 1000 down lease and when I got there the Vin number they gave me went in after talking to the dealer about a sale add they have for 147 a month with 1000 down lease and when I got there the Vin number they gave me was for the Wrong truck and the one for that price had just been sold REALLY More

I called to see if I could get my car fixed and if they had any back ups. Jennifer, said not that bad of a back up. She asked why I asked if they had a bad up. I told her because I had my car at Gordon's c had any back ups. Jennifer, said not that bad of a back up. She asked why I asked if they had a bad up. I told her because I had my car at Gordon's chevrolet for service for 4 days now, and thay have not even looked at it. Because I was a drive in and did not make appoinment. She said she was sorry, for that. She could get it fixed by the next day. And would keep me up to date on the work. She called when the car went in the bay, then called when it was fixed. it was done the next day by 1:00 pm. The service that Jennifer Gave me was 10,000% better then Gordon's could ever dream of. More

OMG! Cher Watkins is the best! I'm serious. The best personality to be at the first desk when we walked in. We let her know what my son was looking for on his first car purchase and she did all th best personality to be at the first desk when we walked in. We let her know what my son was looking for on his first car purchase and she did all the work. SO polite, personal, and to the point. No games! Will go to her again! More

I am a 15 year customer of Tennyson. I return because of my sales person, Joel Copeland. He continually provides professional, accommodating service and he goes the extra mile to obtain the best deal in a my sales person, Joel Copeland. He continually provides professional, accommodating service and he goes the extra mile to obtain the best deal in a vehicle. He also assists with service and customer satisfaction, even when it has nothing to do with his arena of sales. He truly is an asset to the organization. Tony Wieczorek helped to take care of our Traverse lease on Joel's day off. Tony and the Sales Manager, John, assisted us with the whole process of leasing the vehicle. We both had many questions and wanted to explore several down payment and monthly lease options, which meant that both had to do some re-figuring to answer our questions and get us to a place where we were financially comfortable. John was instrumental in doing that. Tony handled all the paperwork and gave us the informational tour of all the features in the Traverse. He also set us up with Bluetooth phone capability. Tony informed us he has only been with Tennyson for eight months. I was shocked. Although he may still have much to learn, he exhibited a professionalism and product knowledge that far surpassed his short time with you. He was a delight to work with. In addition, we take all our automotive repair needs, including oil changes, to the service department. They are courteous, prompt and the work they do is complete. Tennyson continually strives to make improvements in the dealership, and most importantly, in customer satisfaction. It is the dealership of our choice! Ken & Carole Pogarch More

We bought a 2011 Chevy Traverse from Dominick Wieczorek back a few years ago and had such a great experience working with Dominick that we wanted to return go thru him again. We even had our vehicle servic back a few years ago and had such a great experience working with Dominick that we wanted to return go thru him again. We even had our vehicle serviced there last summer and he made sure with us being on vacation that we had a vehicle of the same size, which was a 2013 Traverse. My sister and brother in law have been using Dominick for years and set us up with him. We hit a deer and our 2011 Traverse is a total loss. I called Dominick on Tuesday December 10th and told him what had happened and that we were looking for another vehicle, but wasn't sure if there was anything he could do for us since we are now living in Iowa with my husband being in the military and wouldn't be able to make it up there before our rental car expired. He said tell me what you want and we can deliver it. I told him we only had 7 days left with the rental car now that they have confirmed my car being a total loss and he asked someone right then and there if they wanted to go to Iowa the coming Saturday Dec 14th. He pulled up last record asked if I wanted to change any of the features, colors, ect. I told him exactly what we wanted and he delivered our vehicle with everything we wanted including the dvd players in the headrests. We called, texted, and emailed over the next 5 days getting everything we needed. We signed the paperwork at our dinning room table. He walked us through setting up the Bluetooth and all the new features just as if we were driving it off the dealership lot. He got our payments within $11 dollars of our old one and we also added gap insurance since our scare with the deer. He is an amazing sales man that goes above and beyond and doesn't give up until you are completely satisfied whether you are buying a new car or getting a car serviced he always has a hand in helping making the process go smoothly. We are beyond excited with our New 2014 Traverse. He has even contacted us in the last couple of days to see how we are liking it and to see if we were satisfied. He made a very traumatic and stressful situation very easy. It was an amazing experience that when we tell people about it they are shocked. Thanks We will definitely return and send people his way. More

We recently bought a new truck from Tennyson and would recommend this dealership to anyone. Very pleasant, friendly, knowledgeable sales people. It was a very positive experience! recommend this dealership to anyone. Very pleasant, friendly, knowledgeable sales people. It was a very positive experience! More

I have dealt with this Dealership service department on several occasions and have never been disappointed in either their integrity or service. Everyone is courteous, friendly, approachable and competent several occasions and have never been disappointed in either their integrity or service. Everyone is courteous, friendly, approachable and competent due in part at least because of Chris Brewis. He has the demeanor and attitude for dealing with people and is honest and forthright with what he tells the customer. They do the work you ask them to do and will point out something if they think it needs attention,but they do not try to sell you something you don't need. My latest dealing with them was just as I expected: work done in a professional way, done to the high degree of competence at a fair price and in a very timely manner. I might add, my vehicle is an older Pontiac and because of my dealings with Tennyson, my next car I'm sure will be a Chevrolet. Keep up the great work Tennyson- and Chris Brewis!!! Thanks for restoring my faith in car dealerships. More

Looking for a great deal on a car. Joel showed me everything they had and saved the LTX for last. It was the one for me and the price was great! Between the rebates and other discounts my price was everything they had and saved the LTX for last. It was the one for me and the price was great! Between the rebates and other discounts my price was several thousand less than I was ready to pay. So far so good, had one service and it went smooth as silk. Love my LTZ, power and economy in one package. Joel knew me like a book. Phil Gawel More

Joel's very knowledgeable, friendly, and professional. Willing to listen and not pressure a sale. Have purchased or leased vehicles from Joel Copeland for for many years, and have recommended him to many Willing to listen and not pressure a sale. Have purchased or leased vehicles from Joel Copeland for for many years, and have recommended him to many family and friends who are now repeat customers as well! More

I have dealt with Joel for 14 years now. I live 50 miles away from his location but I will continue to drive that distance because of the excellent customer service Joel provides to my wife and I. He perso away from his location but I will continue to drive that distance because of the excellent customer service Joel provides to my wife and I. He personifies customer service and covers all of the little details without me having to ask. When I had trouble with my truck once, he offered to come get me and get my truck taken care of and I was more than 60 miles away at the time. How many sales people would do that for their customers?? As long as Joel works at Tennyson Chevrolet, I will continue to purchase all of my vehicles from them. More